Manuals / Paxar / Computer Equipment / Printer

Paxar TCMPCL2PR manual Additional Diagnostics Information, Calling Technical Support

Models: TCMPCL2PR

1 217

Download 217 pages 52.55 Kb

Page 122

MPCLII Packet Reference Manual

n When you turn off the printer, wait two seconds before turning it back on.

Calling Technical Support

Technical support representatives are available Monday through Friday during regular business hours. Follow these steps before you call:

1.Make sure your PC and printer are properly connected.

2.Record any error messages that occurred.

3.Try to recreate the problem, if you can.

4.Check your port settings. Your problem may be as simple as changing the communication settings.

5.List any changes that have recently been made to the system.

6.Reset your printer. For information on resetting your printer, see "Resetting Printers."

7.Reboot your computer. Refer to your computer documentation for specific instructions.

8.Print a test label. See "Printing a Test Label" earlier in this chapter for instructions on how to print a test label.

If these steps do not solve the problem, call Technical Support. Have the following information ready before you call: computer brand name and model, version of DOS, Monarch printer model, other peripheral devices on your system, support agreement, contract number, or invoice information.

Additional Diagnostics Information ––––––––––––––––––––––––––

For detailed printer diagnostics information, see your printer’s documentation. See Chapter 7, "Status Polling," for information on requesting printer and job status. See Chapter 9, "Errors," for detailed information on error conditions and how to resolve them.

8-6

Image 122

Paxar TCMPCL2PR manual Additional Diagnostics Information, Calling Technical Support

Contents

Packet Reference Manual Trademarks Table of Contents Mpclii Packet Reference Manual Table of Contents Mpclii Packet Reference Manual Table of Contents Mpclii Packet Reference Manual Chapter Getting Started AudienceFeature 9494 9490 9446 1460 Overview of Printer Differences25,A,R,M,508,508,FMT-25 p Before You BeginCreating an Mpclii Format Packet 250,80,0,1,1,1,W,C,0,0,MONARCH MARKING,0 p25,N,1 p 12,F,110,115,1,2,120,5,L,0 p18,V,30,30,1,1,1,1,B,C,0,0,0 p 12345678901 pDaily Startup Procedures Sample Batch PacketMpclii Packet Reference Manual Designing a Format Starting with a DesignDetermining Format Contents Determining the Print AreaDrawing Rough Sketches Using Supply Layout Grids ConsideringFieldTypesConsidering Fonts Designing a FormatFormat Worksheet Filling in the Format WorksheetMode COM19600,N,8,1 Configuring the PrinterSetting Communication Parameters Example I,F,,,,,3 p Using AutobaudExample @A@A@A@A@A@A@A@A@A@A@A@A@A@A@A@A@A@A Standard Syntax Guidelines Using Mpclii ConventionsMpclii Punctuation ‘comment‘Mpclii Packet Reference Manual Using Online Configuration Packets Configuration Packet HeaderConfiguration Syntax Guidelines SyntaxExample I,A,0,0,1,1,0 p Defining the System Setup PacketSyntax I,A,powupmode,language,sepon,slashzero symbolset p Defining the Supply Setup Packet Example I,B,0,0,1,10 pDefining the Print Control Packet Cursym,secondary,decimals p Defining the Monetary Formatting PacketExample I,C,0,-20,-10,0,768,1 p ANSIcd,string1,string2 p Defining the Control Characters PacketExample I,D,1,1,2 p Example I,E,~123~063~034~124~125~126~094 p ~126?E?~123~044~034~124~125~126~094 p Defining the Communication Settings PacketResetting Control Characters Example I,F,3,1,0,0,1,ABC123 p CTS XON/XOFFDefining the Memory Configuration Packet Buffer,device,buffersize pExample I,M,I,R,1530 p Buffer Min Max in K 9494 9490 9446 1460Checking Current Buffer Sizes About Memory Buffers RAM114.78K x 10 = 19.13K x Length19.13K x 6 = 114.78K 1147.8 =Buffer Worksheet Buffer Allocation Considerations R,N,20 p M,T,N,60 pOptional RAM Buffer Sizes Using Immediate CommandsEnabling Immediate Commands Sending Immediate Commands Syntax control characterimmediate commandDD or Example F,1,C,R p Clearing Packets from MemorySyntax header,packet#,action,device p Example W,0,M,R p Using the Font PacketFont#,action,device p M,R p Number of bytes free, Number of bytes used pBaseline SpacingType Cell WidthUsing Configuration Upload Packet Example I,0,U,N p Defaults For the 9494 printerFor the 9490 printer For the 9446 printerFor the 1460 printer Syntax F,format#,action,device,measure,length, width,name p Chapter Defining FieldsDefining the Format Header Defining Text Fields Example F,1,A,R,E,300,200,TEXTILES pDefining Fields Dot Defining Fields T12. alignment Defining Bar Code Fields Example T,2,10,V,250,50,0,1,1,1,B,C,0,0,0 pB4. fix/var Fixed F or variable V length field Left/Center/Right-Justified Fields Balanced Fields End-Justified FieldsMetric 0 Dots 0 2710 Barcode Density Narrow Data Appearance Char Defining Non-Printable Text Fields Example B,3,12,V,150,40,1,2,80,7,L,0 p20 p Field Data Field TypeField#,# of char p Defining Constant Text Fields English 399 Metric 1015 Dots 767 Defining Fields Defining Line Fields Example C,30,10,0,1,1,1,B,L,0,0,MADE in USA,0 pVectors Line TypesSegments L5. angle/ If Using Segments end row Defining Box Fields Example L,S,110,30,110,150,10, pSyntax Q,row,column,end row,end col,thickness, pattern p Example Q,240,30,270,150,3, p Mpclii Packet Reference Manual Combining Field Options Defining Field OptionsApplying Field Options 3,1,3,1,1 p Option#,parameter...parameter p%$ p Option 1 Fixed DataFixed char p Monarch pOption 4 Copy Data Example R,4,3,1,3,1,1 pMerging Fields Sub-Fields30,L/R,character p Option 30 Padding DataSample Use for Padding Example R,30,L,X pExample R,31,G,5 p Option 31 Calculate Check Digit31,gen/ver,check digit # p 42,1 p Option 42 Price Field42,appearance code p 50,4,8,4,4,8 p Option 50 Bar Code Density50,narrow,wide,gap,narspace,widespace p 51,security,stand/default p 51,2,S p52,row/column,dimension p Example R,52,C,10 p60,I/D,amount,l pos,r pos p Option 60 Incrementing/Decrementing FieldsFixing the First Number in the Incrementing Sequence 60,I,5,1,6 pOption 61 Reimage Field Example R,61 pUsing Check Digits Field Weight string Products Sum of Products CalculationSum of Digits Calculation 10 8 =+ 0 + 2 + 6 + 6 + 1 + 6 + 5 + 4 + 3 + 3 + 6 = 10 4 =Mpclii Packet Reference Manual Chapter Printing Batch control Defining the Batch HeaderBatch header Batch dataFormat#,N/U,quantity p N,1 pDefining the Batch Control Field Example E,0,1,4,2,0,0 pSyntax field#,data string p Continuation p Using Special Characters in Batch DataDefining Batch Data Fields Example 1,Size 12 p 2, p 3,Blue p This would be appended. pIncrementing Fields Downloading MethodsMerged or Sub-Fields Sequential MethodBatch Packet Batch MethodBatch Quantity Zero Method Optional Entry Method Modifying FormatsCreating DOS Batch Files for Downloading Inquiry Response Chapter Status PollingInquiry Request ENQ Example E AB ENQ Reference Table Byte #2 Dec ENQ Reference Table Byte #3 ENQ Reference Table Byte #3 Job Request Syntax J,#Status2 Job ResponseStatus1 FMT-1/BCH-2Packet Type Syntax J,Status1 A,B,Status2 C,D,E,FMT-1,BCH-2Example J,2,612 Parameter Error NumberField Number B,4,6,33,FMT-1,BCH-2Total Syntax J,printed,total,FMT-1,BCH-2Printed Example J,8,25,FMT-3,Bch-2Job Status 0, 1, 2 Response Table Status 1 Codes Number MeaningJob Status 0, 1, 2 Response Table Mpclii Packet Reference Manual Printing a Test Label Chapter DiagnosticsUsing the 9494 or 9490 printer Using a 9446 or 1460 printer Using Data Dump Troubleshooting Information If You Receive an Error MessageResetting Printers If the PC and Printer Aren’t CommunicatingAdditional Diagnostics Information Calling Technical SupportError Description Code Chapter ErrorsData Errors Error Description Code Errors Error Description Code Error Description Code Error Description Code Error Description Code Error Description Code Error Description Code Error Description Code Error Description/Action Code Communication Failures Error Description Code Error Description Code Data Formatting Failures Error Description Code Machine Faults Error Description Code Error Description Code Error Description Code Error Description Code Hard Printer Failures Printer Description Display RAM checksum test failed. All formats Adjusting the Print Quality Printer OptimizationDark LightReducing Imaging Time Example B,1,N,0 pExample B,1,U,10 p 5,DAYTON, Ohio p Example B,1,U,0 p Rodger Dist CTR p B,1,U,0 p 8292 pU,0 p 3,BROADWAY p B,1,U,0 p West OAK AVE. p General Format Tips and Hints With FormatsAdvanced Use of the Optional Entry Method With Bar CodesStandard Format Optimized FormatMpclii Packet Reference Manual 10-8 Appendix a Samples Sample Upca Format PacketMode Description Printer Sample MaxiCode PacketsMode 0 Obsolete Sample 450660000 pMode 2 Sample Mode 3 Sample Sample Compliance Packet Sample Batch Packet Mpclii Packet Reference Manual Sample Zero Batch Packet TermsSample Batch Packet Sample Fixed Character Format Packet Mpclii Packet Reference Manual Appendix B Fonts Standard FontsStandard Font Bold FontCG Triumvirate Bold Font Monospaced Font Magnification Width Mag Standard Reduced BoldFont Magnification StandardProportional Font Magnification CG Triumvirate Bold 9 ptCG Triumvirate 6 pt Scalable Font Information CG Triumvirate Bold 9 pt `72pt Sample1 Locating the Font Number in a Font Packet Using Font Numbers in FormatsAdditional Fonts Example W,200,A,N,68 pAppendix C. Symbol Sets/Code Pages Supported Symbol Sets and Code PagesSelecting the Ansi Symbol Set Selecting a Symbol Set or CodeSelecting the Internal Symbol Set Entering Extended CharactersInternal Symbol Set Code CharAnsi Symbol Set These are the printable characters using the Bold font Bold Character SetThese are the printable characters using the Ocra font Ocra Character SetCode Code Ascii to Hexadecimal Conversion Chart Char Hex DecimalAscii to Hexadecimal Conversion Chart 105 Mpclii Packet Reference Manual Appendix D. Format Design Tools Online Configuration Worksheet Batch Worksheet Batch ContinuationCheck Digit Worksheet Supply Layout Inches Supply Layout Metric Supply Layout Dots Format Worksheet Sample Define the Printer Address Appendix E. Addressing a 9490 PrinterAddressing the Printer Example I,F,,,,,,ABC123 p Example ADABC123 Select the Battery VoltageSelect a Printer Example I,C,,,,,,1 p Using Non-Addressed ModeExample I,C,0,0,0,0,768,1 p Example I,F,,,,,, pSwitching Between Addressed Printers Returning to Addressed ModeTroubleshooting Problem ActionGlossary Option Monospaced FontsNon-volatile RAM 6,1,3,1 pIndex Mpclii Packet Reference Manual ENQ Mpclii Packet Reference Manual IMD Mpclii Packet Reference Manual Index Mpclii Packet Reference Manual Ansi C-2 Mpclii Packet Reference Manual Page Toll Free