Troubleshooting, Problem Action | Paxar TCMPCL2PR specs

MPCLII Packet Reference Manual

Troubleshooting ––––––––––––––––––––––––––––––––––––––––––––

If you have a problem with the printer that you cannot correct, call Service. See your printer’s documentation for more troubleshooting information.

Problem	Action
Printer indicates a low battery	Make sure the battery voltage is set to the
when fully charged.	correct level. Change the voltage from 15 volts
	to 12 volts.

Printer in addressed mode does	Make sure the printer you are trying to use has
not accept packets.	been selected by an immediate command
	containing that printer’s address.

Printer in non-addressed mode	Make sure you have cleared the printer’s
does not accept packets.	address by sending this packet: {I,F,,,,,,"" p }
The Station printer does not print.	There are three possible problems:
	The Station’s battery is low.
	One of the printers is set to an incorrect voltage.
	One of the printers has a full data buffer.
	Turn the printers off to clear the buffers. If the
	printers still do not print, check each printer’s
	voltage selection. If the voltage selection is
	correct (12 volts), charge the Station’s battery.

E-6

Image 203

Paxar TCMPCL2PR manual Troubleshooting, Problem Action

Contents

Packet Reference Manual Trademarks Table of Contents Mpclii Packet Reference Manual Table of Contents Mpclii Packet Reference Manual Table of Contents Mpclii Packet Reference Manual Audience Chapter Getting Started Overview of Printer Differences Feature 9494 9490 9446 1460 250,80,0,1,1,1,W,C,0,0,MONARCH MARKING,0 p Before You BeginCreating an Mpclii Format Packet 25,A,R,M,508,508,FMT-25 p 12345678901 p 12,F,110,115,1,2,120,5,L,0 p18,V,30,30,1,1,1,1,B,C,0,0,0 p 25,N,1 p Sample Batch Packet Daily Startup Procedures Mpclii Packet Reference Manual Starting with a Design Designing a Format Determining the Print Area Determining Format Contents Drawing Rough Sketches ConsideringFieldTypes Using Supply Layout Grids Designing a Format Considering Fonts Filling in the Format Worksheet Format Worksheet Mode COM19600,N,8,1 Configuring the PrinterSetting Communication Parameters Example I,F,,,,,3 p Using AutobaudExample @A@A@A@A@A@A@A@A@A@A@A@A@A@A@A@A@A@A ‘comment‘ Using Mpclii ConventionsMpclii Punctuation Standard Syntax Guidelines Mpclii Packet Reference Manual Configuration Packet Header Using Online Configuration Packets Syntax Configuration Syntax Guidelines Example I,A,0,0,1,1,0 p Defining the System Setup PacketSyntax I,A,powupmode,language,sepon,slashzero symbolset p Example I,B,0,0,1,10 p Defining the Supply Setup Packet Defining the Print Control Packet Cursym,secondary,decimals p Defining the Monetary Formatting PacketExample I,C,0,-20,-10,0,768,1 p ANSIcd,string1,string2 p Defining the Control Characters PacketExample I,D,1,1,2 p ~126 Example I,E,~123~063~034~124~125~126~094 p ?E?~123~044~034~124~125~126~094 p Defining the Communication Settings PacketResetting Control Characters CTS XON/XOFF Example I,F,3,1,0,0,1,ABC123 p Buffer,device,buffersize p Defining the Memory Configuration Packet Buffer Min Max in K 9494 9490 9446 1460 Example I,M,I,R,1530 p Checking Current Buffer Sizes RAM About Memory Buffers 1147.8 = 19.13K x Length19.13K x 6 = 114.78K 114.78K x 10 = Buffer Worksheet R,N,20 p M,T,N,60 p Buffer Allocation Considerations Optional RAM Buffer Sizes Using Immediate CommandsEnabling Immediate Commands Syntax control characterimmediate command Sending Immediate Commands DD or Example F,1,C,R p Clearing Packets from MemorySyntax header,packet#,action,device p M,R p Number of bytes free, Number of bytes used p Using the Font PacketFont#,action,device p Example W,0,M,R p Cell Width SpacingType Baseline Using Configuration Upload Packet Example I,0,U,N p For the 9494 printer Defaults For the 9446 printer For the 9490 printer For the 1460 printer Syntax F,format#,action,device,measure,length, width,name p Chapter Defining FieldsDefining the Format Header Example F,1,A,R,E,300,200,TEXTILES p Defining Text Fields Defining Fields Dot Defining Fields T12. alignment Example T,2,10,V,250,50,0,1,1,1,B,C,0,0,0 p Defining Bar Code Fields B4. fix/var Fixed F or variable V length field End-Justified Fields Left/Center/Right-Justified Fields Balanced Fields Metric 0 Dots 0 2710 Barcode Density Narrow Data Appearance Char Example B,3,12,V,150,40,1,2,80,7,L,0 p Defining Non-Printable Text Fields 20 p Field Data Field TypeField#,# of char p Defining Constant Text Fields English 399 Metric 1015 Dots 767 Defining Fields Example C,30,10,0,1,1,1,B,L,0,0,MADE in USA,0 p Defining Line Fields Vectors Line TypesSegments L5. angle/ If Using Segments end row Example L,S,110,30,110,150,10, p Defining Box Fields Syntax Q,row,column,end row,end col,thickness, pattern p Example Q,240,30,270,150,3, p Mpclii Packet Reference Manual Combining Field Options Defining Field OptionsApplying Field Options Option#,parameter...parameter p 3,1,3,1,1 p Monarch p Option 1 Fixed DataFixed char p %$ p Example R,4,3,1,3,1,1 p Option 4 Copy Data Sub-Fields Merging Fields Example R,30,L,X p Option 30 Padding DataSample Use for Padding 30,L/R,character p Example R,31,G,5 p Option 31 Calculate Check Digit31,gen/ver,check digit # p 42,1 p Option 42 Price Field42,appearance code p 50,4,8,4,4,8 p Option 50 Bar Code Density50,narrow,wide,gap,narspace,widespace p 51,2,S p 51,security,stand/default p Example R,52,C,10 p 52,row/column,dimension p 60,I,5,1,6 p Option 60 Incrementing/Decrementing FieldsFixing the First Number in the Incrementing Sequence 60,I/D,amount,l pos,r pos p Example R,61 p Option 61 Reimage Field Using Check Digits Sum of Products Calculation Field Weight string Products 10 8 = Sum of Digits Calculation 10 4 = + 0 + 2 + 6 + 6 + 1 + 6 + 5 + 4 + 3 + 3 + 6 = Mpclii Packet Reference Manual Chapter Printing Batch data Defining the Batch HeaderBatch header Batch control N,1 p Format#,N/U,quantity p Example E,0,1,4,2,0,0 p Defining the Batch Control Field Example 1,Size 12 p 2, p 3,Blue p This would be appended. p Using Special Characters in Batch DataDefining Batch Data Fields Syntax field#,data string p Continuation p Sequential Method Downloading MethodsMerged or Sub-Fields Incrementing Fields Batch Packet Batch MethodBatch Quantity Zero Method Optional Entry Method Modifying FormatsCreating DOS Batch Files for Downloading Inquiry Response Chapter Status PollingInquiry Request ENQ Example E AB ENQ Reference Table Byte #2 Dec ENQ Reference Table Byte #3 ENQ Reference Table Byte #3 Syntax J,# Job Request FMT-1/BCH-2 Job ResponseStatus1 Status2 Packet Type Syntax J,Status1 A,B,Status2 C,D,E,FMT-1,BCH-2Example J,2,612 B,4,6,33,FMT-1,BCH-2 Error NumberField Number Parameter Example J,8,25,FMT-3,Bch-2 Syntax J,printed,total,FMT-1,BCH-2Printed Total Number Meaning Job Status 0, 1, 2 Response Table Status 1 Codes Job Status 0, 1, 2 Response Table Mpclii Packet Reference Manual Printing a Test Label Chapter DiagnosticsUsing the 9494 or 9490 printer Using a 9446 or 1460 printer Using Data Dump If You Receive an Error Message Troubleshooting Information If the PC and Printer Aren’t Communicating Resetting Printers Calling Technical Support Additional Diagnostics Information Error Description Code Chapter ErrorsData Errors Error Description Code Errors Error Description Code Error Description Code Error Description Code Error Description Code Error Description Code Error Description Code Error Description Code Error Description/Action Code Communication Failures Error Description Code Error Description Code Data Formatting Failures Error Description Code Machine Faults Error Description Code Error Description Code Error Description Code Error Description Code Hard Printer Failures Printer Description Display RAM checksum test failed. All formats Printer Optimization Adjusting the Print Quality Light Dark Example B,1,N,0 p Reducing Imaging Time Example B,1,U,10 p 5,DAYTON, Ohio p Example B,1,U,0 p Rodger Dist CTR p B,1,U,0 p 8292 pU,0 p 3,BROADWAY p B,1,U,0 p West OAK AVE. p With Formats General Format Tips and Hints With Bar Codes Advanced Use of the Optional Entry Method Optimized Format Standard Format Mpclii Packet Reference Manual 10-8 Sample Upca Format Packet Appendix a Samples Sample MaxiCode Packets Mode Description Printer 450660000 p Mode 0 Obsolete Sample Mode 2 Sample Mode 3 Sample Sample Compliance Packet Sample Batch Packet Mpclii Packet Reference Manual Terms Sample Zero Batch Packet Sample Batch Packet Sample Fixed Character Format Packet Mpclii Packet Reference Manual Standard Fonts Appendix B Fonts Bold Font Standard Font CG Triumvirate Bold Font Width Mag Standard Reduced Bold Monospaced Font Magnification Standard Font Magnification CG Triumvirate Bold 9 pt Proportional Font Magnification CG Triumvirate 6 pt CG Triumvirate Bold 9 pt ` Scalable Font Information 72pt Sample1 Example W,200,A,N,68 p Using Font Numbers in FormatsAdditional Fonts Locating the Font Number in a Font Packet Supported Symbol Sets and Code Pages Appendix C. Symbol Sets/Code Pages Entering Extended Characters Selecting a Symbol Set or CodeSelecting the Internal Symbol Set Selecting the Ansi Symbol Set Code Char Internal Symbol Set Ansi Symbol Set Bold Character Set These are the printable characters using the Bold font Ocra Character Set These are the printable characters using the Ocra font Code Code Char Hex Decimal Ascii to Hexadecimal Conversion Chart Ascii to Hexadecimal Conversion Chart 105 Mpclii Packet Reference Manual Appendix D. Format Design Tools Online Configuration Worksheet Batch Continuation Batch Worksheet Check Digit Worksheet Supply Layout Inches Supply Layout Metric Supply Layout Dots Format Worksheet Sample Define the Printer Address Appendix E. Addressing a 9490 PrinterAddressing the Printer Example I,F,,,,,,ABC123 p Example ADABC123 Select the Battery VoltageSelect a Printer Example I,F,,,,,, p Using Non-Addressed ModeExample I,C,0,0,0,0,768,1 p Example I,C,,,,,,1 p Returning to Addressed Mode Switching Between Addressed Printers Problem Action Troubleshooting Glossary 6,1,3,1 p Monospaced FontsNon-volatile RAM Option Index Mpclii Packet Reference Manual ENQ Mpclii Packet Reference Manual IMD Mpclii Packet Reference Manual Index Mpclii Packet Reference Manual Ansi C-2 Mpclii Packet Reference Manual Page Toll Free