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Philips DP-C262 When E-mail Transmission Fails, Internet Fax, Failure Report Sample Unknown User

Models: DP-C262

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Chapter 5 Internet Fax

When E-mail Transmission Fails

If the Email fails to reach its destination, an error mail is returned from the mail server and is printed on the machine. The error mail includes an error message and the image of the first page of the transmitted document to alert the sender the conditions of the failure.

Failure Report Sample (Unknown User)

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Page 122

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Philips DP-C262 manual When E-mail Transmission Fails, Internet Fax, Failure Report Sample Unknown User

Contents

For Facsimile and Internet Fax Digital Color Imaging Systems Operating InstructionsModel No. DP-C262/C322 Operating Instructions CD Copy Function Operating InstructionsUser Authentication Facsimile and Internet Fax FunctionNotation ConventionsIcons IconChapter 1 Getting To Know Your Machine Table of ContentsChapter 3 Convenient Fax Features Chapter 2 Basic Fax TransmissionSub-Address Communication Chapter 4 Fax ReceptionChapter 5 Internet Fax Receive to Memory“Ledger Email XMT” Setting Message Delivery Notice MDN“File Type and Name” “Delivery Notice”Chapter 8 Reading Reports/Lists Chapter 6 Handling Communication Reservation FilesChapter 7 Program Destinations / Program Keys Adding an Email Address to Address Book“Program List” Chapter 9 Solving ProblemsChapter 10 Appendix “Fax Parameter List”Memo Search Screen Chapter 1 Getting To Know Your MachineMenu Map Refer to Searching for a DestinationMemory Transmitting a Document Stored in Memory See page Chapter 1 Getting To Know Your MachineBasic Menu Screen Comm. Status Verifying Communication Status See pageChapter 1 Getting To Know Your Machine Transmit Deferred Transmission See pageMore Menus Edit File Mode Screen Chapter 1 Getting To Know Your MachineChapter 2 Basic Fax Transmission Fax Transmission Proceduresettings are required 1 Place originals4 Press the Start key Basic Fax Transmission3 Enter the fax number from the keypad or select a destination z Refer to Entering a Destination see pageManual Dialing Chapter 2 Basic Fax TransmissionEntering a Destination 1 Follow the step 1 and 2 on pageRefer to Sub-Address Communication Basic3 Press the Start key 1 Follow the step 1 and 2 on page 14. 2 Select the Key Name tab Using the Address Book„ Use a Key Name 3 Select the desired destination3 Select the button for the desired destination group „ Use Group Dialing1 Follow the step 1 and 2 on page 14. 2 Select “Program/Group” Chapter 2 Basic Fax TransmissionSearching for a Destination 2 Basic Fax TransmissionChapter „ Search through the Address Book Local Search4 Enter a search letter, and then select „ Search through the LDAP Server LDAP SearchFollow the step 1 and 2 on page Select “ Search”BasicFax ChapterTransmission 5 Select “Fax Number” to display a list of destinationsChapter 2 Basic Fax Transmission Redialing1 Follow the step 1 and 2 on page 14. 2 Select “Redial” 4 Press the Start key1 Place Originals When you hear a beep, press theTransmission with Destination Monitoring 2 Press the Fax key2 Basic Fax Transmission Talking to the Remote Party Before TransmissionChapter Chapter 2 Basic Fax Transmission Setting Original Quality„ Resolution „ Original TypeChapter 2 Basic Fax Transmission 5 Adjust the original quality, and then select “OK”2 Press the Fax key 3 Select “Basic Menu” 1 Place OriginalsChapter 2 Basic Fax Transmission 6 Select a destination‰ Resolution 7 Press the Start keyChapter 2 Basic Fax Transmission MemoChapter 2 Basic Fax Transmission Setting the Original Size1 Place originals on the platen 4 Select “Original Size”7 Select a destination 5 Choose the original size, and then select “OK”6 Set “Quality Adj.” as required 8 Press the Start keyChapter 2 Basic Fax Transmission Transmitting 2-Sided Originals3 Select “Basic Menu” 1 Place OriginalsChapter 2 Basic Fax Transmission 5 Select a binding position, and then select “OK”z Refer to Setting Original Quality see page 6 Set “Quality Adj.” as requiredSelect a destination Verification StampSet “Quality Adj.” as required Press the Fax keyChapter 2 Basic Fax Transmission MemoChapter Transmitting a Document Stored in Memory2 Basic Fax Transmission z Refer to Setting Original Quality see page 4 Select “Memory”5 Set “Quality Adj.” as required Chapter 2 Basic Fax TransmissionSelect “Direct” Set “Quality Adj.” as required Direct TransmissionPress the Fax key Select “Basic Menu” z Refer to Setting Original Quality see page7 Press the Start key Chapter 2 Basic Fax Transmission6 Select a destination z Refer to Entering a Destination see pageselect “OK” 5 When the verification is completedVerifying Communication Status 3 Select “Comm. Status” while the call session is in progressChapter 2 Basic Fax Transmission MemoTransmission Chapter 2 Basic FaxRotated Transmission „ Rotation XMT set to “Valid”Batch Transmission Chapter 2 Basic Fax Transmission“OK”. Up to 36 digits Getting an Outside Line Using PIN Code Access6 Enter a PIN Code, and then select Press the Fax KeyChapter 2 Basic Fax Transmission Using Program Keys4 Select the program key 1 Place Originals2 Press the Stop key while the communication is in progress Canceling a CommunicationTo cancel Memory Transmission 3 Select “Yes” to stop a communication2 Select “Yes” to stop a communication 3 Remove the document To cancel Direct Transmission1 Press the Stop key while the communication is in progress Chapter 2 Basic Fax TransmissionDial Prefix Chapter 2 Basic Fax Transmission1 Press the Function key to open the Function Parameters screen 4 Enter the key operator mode Password, and then select “OK”Basic Fax 6 Select “120-159”Deferred Transmission Convenient Fax FeaturesTime Controlled Communication DeferredConv nient Fax Features 4 Select “Transmit”z Refer to Setting Original Quality see page Chapter 3 Convenient Fax Features5 Set the deferred time, and then select “OK” 6 Set “Quality Adj.” as requiredChapter 3 Convenient Fax Features Deferred Polling4 Enter a communication time, and then Press the Fax key6 Select a destination 5 If a password is required, enter the password, and then select “OK”Chapter 3 Convenient Fax Features 7 Press the Start keyPolling 4 If a password is required, enter thepassword, and then select “OK” PollingChapter 3 Convenient Fax Features 5 Select a destination6 Press the Start key z Refer to Entering a Destination see page4 Select “Polled” in “Polling” 5 If a password is required, enter theStoring Documents to be Polled Chapter 3 Convenient Fax FeaturesChapter 3 Convenient Fax Features What is Confidential Communication? Fax FeaturesUsing a Mailbox Confidential Communication Chapter 3 ConvenientTo transmit a confidential document, follow the steps below Confidential TransmissionChapter 3 Convenient Fax Features Confidential Polling FeaturesEnter the mailbox password 4-digit, and then select “OK” Select “Mail Box”5 Select “Polled” Enter the mailbox password 4-digitStoring Documents for Confidential Chapter 3 Convenient Fax FeaturesChapter 3 Convenient Fax Features Printing a Received Confidential Document„ Confidential Reception Report Explanation3 Select “Mail Box” 5 Enter the mailbox password 4-digit„ Printing a Received Confidential Document 4 Select “Print File”Chapter 3 Convenient Fax Features 5 Enter the mailbox 4-digit passwordDeleting a Confidential Document Press the Fax keyChapter 3 Convenient Fax Features MemoChapter 3 Convenient Fax What is Sub-Addressing?„ Example of a Network Using Sub-Addressing Sub-Address Communication5 Enter a sub-address, and then select Sub-Addressed Transmission using Address Book6 Enter the password, and then select “ OK”Press the Start key Chapter 3 Convenient Fax FeaturesSelect a destination z Refer to Entering a Destination see page3 Set “Quality Adj.” as required Sub-Addressed Transmission using Manual Dialing6 Enter a sub-address 4 Enter the fax number from the keypadChapter 3 Convenient Fax Features Password CommunicationWhat is Password Communication? 8 Select a destination Password Transmission6 Select “On”, and then select “OK” Chapter 3 Convenient Fax FeaturesPress the Function key to open the Setting Password-Protected Transmission8 Enter the password 4-digit, and then select “OK” 6 Select “40-79”9 Select “On” or “Off”, and select “OK” Chapter 3 Convenient Fax FeaturesTHE SLEREXE COMPANY LIMITED Printing Communication JournalChapter 3 Convenient Fax Features Chapter 3 Convenient Fax Features 2 Press the Fax key 3 Select “More Menus”6 Select “On”, “Off”, or “Inc Only”, and then select “OK” z Refer to Setting Original Quality see pagePlace Originals Transmitting a Document with a Cover SheetChapter 3 Convenient Fax Features Press the Fax keyz Refer to Setting Original Quality see page 9 16.ConvenientFax Features ChapterAutomatic Reception Chapter 4 Fax ReceptionReceiving Documents Automatic ReceptionManual Reception 1 When your telephone rings, lift the external telephone handset3 When you hear a beep, press the Start key 4 Hang up the phone 2 If a document is loaded on the ADF, remove itPrint Reduction „ When Print Reduction is set to “Auto”Print Reduction and Duplex Recording Chapter 4 Fax ReceptionDuplex Recording „ When Print Reduction is Set to “Fixed”Fax Reception ChapterSubstitute Memory Reception Chapter 4 Fax ReceptionChapter 4 Fax Reception Convenient Reception FeaturesSelective Reception Fax Forwarding Chapter 4 Fax ReceptionPassword-Reception Chapter 4 Fax ReceptionChapter 4 Fax Reception What is Memory Reception?Receive to Memory Chapter 4 Fax Reception Programming Memory Reception5 Select “On”, and then “OK” Press the Fax key5 Select “Print”, and then “OK” Fax ReceptionPrinting a Document Received in Memory ChapterChapter 4 Fax Reception Chapter 5 Internet Fax What is Internet Fax?What is Internet Fax? „ Sending Email„ Transmitting to a Fax via a Relay Station Relay Transmission Using the Internet Fax Feature„ Routing Chapter 5 Internet FaxChapter 5 Internet Fax What Internet Fax Can DoSending Email Chapter 5 Internet Fax Receiving EmailInbound Routing z For more details about routing, refer to Inbound Routing see pagehttp//panasonic.co.jp/pcc/en Relay TransmissionChapter 5 Internet Fax „ If the receiving station is a computer Message Delivery Notice MDN„ If the receiving station is an Internet Fax station Chapter 5 Internet FaxDirect Internet Fax Transmission Using Direct SMTP Chapter 5 Internet FaxChapter 5 Internet Fax Memo„ Telephone Calls Cannot Be Made via LAN „ When Email Transmission FailsTips for Internet Fax Chapter 5 Internet Fax„ Dual Port Communication „ Transmission Resolution„ Transmitted File Type Setting „ Receive Internet Email Messages„ Network Parameters Preparing to Use Internet FaxProgram Network Parameters Chapter 5 Internet Fax„ Sending Email This machine Other Internet Fax machine or PC Chapter 5 Internet FaxPress the Fax key to open the Fax Sending an Email ProcedureSelect “More Menus” if additional screenz Refer to Using Cc, Bcc and From see page 3. Select “Email”5. Press the Start key Refer to When E-mail Transmission FailsEntering an Email Address Chapter 5 Internet Fax3 On the Email screen, select Using the Onscreen Keyboard2 Select “Email” 4 Enter an Email Address, and then„ Search through “Favorites” 2 Select a Key Name tab3 Select the Email Address you want to send 1 Follow the step 1 and 2 on page 102. 2 Select “Favorites”Chapter 5 Internet Fax 1 Follow the step 1 and 2 on page 102. 2 Select “Program/Group”3 Select the Group you want to send „ Use Group Dialing„ Search through the Address Book Local Search Searching for DestinationsChapter 5 Internet Fax Select “ Global” „ Search through the LDAP server LDAP Search1 Follow the step 1 and 2 on page 5 Select “Email”7 Press the Start key 6 Choose a destination, and then select “OK”Chapter 5 Internet Fax Chapter 5 Internet Fax MemoUsing Cc, Bcc and From Chapter 5 Internet Fax2 Select an Email Address, and then select “Close” Setting Cc and Bcc1 On the Email screen, select “Cc” or “Bcc”. See page 103 and page Chapter 5 Internet Faxz When “145 Sender Selecton” is set to Setting From field1 On the Email screen, select “From”. See page 103 and page Chapter 5 Internet Fax1 On the Email screen, select “Subject”. See pages 103 and Setting SubjectConfirming the Destination 2 Enter a subject, and then select “OK”6 To rename the file, select “Custom” Setting a File Type and a Filename5 Select a file type Chapter 5 Internet FaxChapter 5 Internet Fax 7 Enter a filename, and then select “OK”8 Set an Email Address 9 Press the Start keyChapter 5 Internet Fax Emailing a Ledger-Sized Document„ Document Sizes and Transmitted/Received Document Sizes 1 Place Originals6 Select “On”, and then select “OK” 7 Set an Email AddressChapter 5 Internet Fax 8 Press the Start keyPlace Originals Setting Message Delivery Notice MDNChapter 5 Internet Fax Press the Fax keyPress the Start key Set an Email AddressChapter 5 Internet Fax z Refer to Entering an Email Address see pageFailure Report Sample Unknown User When E-mail Transmission FailsChapter 5 Internet Fax Select a computer to be informed, and Using a Completion Notice6 Select “Email” then select “OK”Receiving Email Automatically Configure to Receive EmailReceiving an Email Chapter 5 Internet Fax4 Select “Get Email” Receiving Email Manually1 Press the Fax key 2 Check for incoming mails 3 Select “Basic Menu” Chapter 5 Internet Fax3 Select the program key on which POP reception is preprogrammed Receiving Email with the Program Key1 Press the Fax key Chapter 5 Internet FaxChapter 5 Internet Fax MemoChapter 5 Internet Fax Receiving an Email on a ComputerReceiving Email on Your Computer Opening Email Chapter 5 Internet FaxInbound Routing What is Inbound Routing?Internet Fax ChapterSet required parameters to “Valid” in Function Parameters Routing Setup FlowConfigure your machine for Internet Fax see page Program the transferring station in the address bookRouting type Settings for Inbound RoutingChapter 5 Internet Fax Explanation5 Enter an Email address, and then Programming the Address Book for Inbound RoutingPress the Function key select “ OK”Select “IFax”, and then select “OK” ChapterEnter a Key Name, and then select “OK” 9 Select whether to add the Email address to “Favorites”Chapter 5 Internet Fax Initial Sending Station s Using the Relay FeatureWhat is the Relay Feature? „ Example 1 Internet Relay NetworkComputer PC Relay StationEnd Receiving Stations Mail Server„ What is the Communication Charge? Setting up a Relayed Transmission Network„ What is the Hardware Configuration? „ How to Program?Example of a Relayed Transmission Network Chapter 5 Internet Fax„ Table 2 Relay Station London Sample Entries in Address Book„ Table 1 Initial Sending Station New York Chapter 5 Internet FaxStation Name „ Table 3 Relay Station SingaporeChapter 5 Internet Fax Email Address/Telephone NumberChapter 5 Internet Fax Function Parameters for Relay Stations“36 Relay XMT Password “ Required function ParametersSelect to enable relayed transmission Settings for Initial Sending StationSelect to disable relayed transmission Chapter 5 Internet Fax5 Enter a fax number, and then select Adding End Receiving Stations for Relayed TransmissionPress the Function key Chapter 5 Internet Fax7 Enter a Key Name, and then select “OK” Internet6 Enter a station name, and then select “OK” 8 Select whether to add a station toEmail Address of the relay station Relayed Transmission From Internet Fax5 Select a Relay Station or enter the Chapter 5 Internet Fax8 Press the Start key 7 Select an end receiving station to which the relay station relaysChapter 5 Internet Fax Receiving Stations for Relayed Transmission see pageRelayed Transmission From PC Chapter 5 Internet Faxsg-rly#8133111234@singapore.panasonic.co.sg Requesting a Relayed Transmission from a ComputerChapter 5 Internet Fax Entry example„TIFF Converter Mail Linking Program Convenient Application Software„TIFF Converter Chapter 5 Internet FaxChapter 5 Internet Fax MemoChapter 5 Internet Fax Result of Relayed Transmission„ Relayed Transmission Report communication journal Explanation „ Fax Relay Log EmailChapter 5 Internet Fax ExplanationUseful Terms to Remember DHCP Dynamic Host Configuration ProtocolSMTP Authentication Chapter 5 Internet FaxChapter 5 Internet Fax MemoChapter 6 Handling Communication Reservation Files Displaying a Communication Reservation File ListItems covered in the reservation report are as follows Reading the Reservation ReportChapter 6 Handling Communication Reservation Files file to be edited, and then select “OK” Editing Communication Reservations5 Select a communication reservation 6 Edit the communication time, and then10 To return to standby, press the Reset key 7 Edit the destination8 Select the destination, and then select “OK” Chapter 6 Handling Communication Reservation Filesfile to be deleted, and then select 7 To return to standby, press the Reset keyDeleting a Communication Reservation File 6 Select “Yes”Communication reservation files stored in memory can be printed Printing a Communication Reservation FileChapter 6 Handling Communication Reservation Files Chapter Handling Communication Reservation FilesAdding Documents to a Communication Reservation File 4 Select “Edit File Mode” 5 Select “Add Document”file that you want to resend Resending an Incomplete Document5 Select or to find the incomplete 6 Select the incomplete file that youAddress Book What is Address Book?Chapter 7 Program Destinations / Program Keys Items Allowed for Entry in the Address BookAdding a Fax Number into the Address Book Chapter 7 ProgramProgram Keys DestinationsKeys 11 To enable routing by the sendersProgram ProgramChapter 7 Program Destinations / Program Keys Adding an Email Address to Address Book5 Enter an Email Address and select Press the Function key9 Select whether to add the station to 10 To enable sub-addressed routing8 Select “IFax”, and then select “OK” enter a sub-address, and then select “OK”6 Edit the station Editing Address Book5 Select the station you want to edit, and Chapter 7 Program Destinations / Program Keysfrom the address book, and then Deleting a Destination from Address Book5 Select the station you want to delete Chapter 7 Program Destinations / Program KeysChapter 7 Program Destinations / Program Keys Printing the Address Book List5 Select “Start”, and then select “OK” Press the Function key„ Using for Group Dialing What is Program Keys?„ Using for Program Dialing „ Using as Email reception Key6 Enter a Key Name, and then select Setting for Program Dialing5 Enter a program dial name, and then Chapter 7 Program Destinations / Program KeysPress the Start key Program each desired featureChapter 7 Program Destinations / Program Keys 6 Enter Key Name, and then select Setting for Group Dialing5 Enter a group dialing name, and then Chapter 7 Program Destinations / Program KeysChapter Program Destinations / Program Keys7 Select the destinations to be programmed, and then select “OK” To edit a group dialing, follow the steps below Editing a Group DialingChapter 7 Program Destinations / Program Keys Program Destinations / Program Keys 8 Select the destination to be programmed, and then select “OK”Chapter Chapter 7 Program Destinations / Program Keys MemoSelect “Yes” Deleting the Program Key setting5 Select a program Key, and then select Chapter 7 Program Destinations / Program KeysPress the Function key Printing the Program ListChapter 7 Program Destinations / Program Keys 5 Select “Start”, and then select “OK”6 Enter a POP Account name, and then Chapter 7 Program Destinations / ProgramProgramming Email Manual Reception on Program Keys 4 Select “5-9”Chapter 7 Program Destinations / Program Keys 8 Enter the password, and then select “OK”9 Select “Invalid” or “Valid”, and then select “OK” InvalidPrinting Transaction Journal Chapter 8 Reading Reports/ListsTransaction Journal 4 Select “Journal”1 Press the Fax key 2 Select “More Menus” 3 Select “Print Out” 6 When the verification completes, select “OK”Viewing Communication Results on Touch-Panel Display Chapter 8 Reading Reports/ListsItems in the transaction journal are listed below Reading Transaction JournalChapter 8 Reading Reports/Lists ExplanationChapter 8 Reading Reports/Lists ExplanationCommunication Journal Chapter 8 Reading Reports/ListsItems that are covered in the communication journal are listed below Chapter 8 Reading Reports/ListsTHE SLEREXE COMPANY LIMITED ExplanationChapter 8 Reading Reports/Lists ExplanationChapter 8 Reading Reports/Lists MemoPrinting Address Book List Reports/ListsAddress Book List Press the Fax key. Select “More Menus” Select “Print Out”Items in the address book list are listed below Reading Address Book ListChapter 8 Reading Reports/Lists ExplanationChapter Program ListPrinting Program List Reports/ListsItems in the program list are listed below Reading Program ListChapter 8 Reading Reports/Lists ExplanationChapter 8 Reading Reports/Lists Fax Parameter ListPrinting Fax Parameter List Press the Fax keyItems in the fax parameter list are listed below Reading Fax Parameter ListChapter 8 Reading Reports/Lists ItemsChapter 8 Reading Reports/Lists Individual XMT JournalPrinting Individual XMT Journal 1 Press the Fax key 2 Select “More Menus” 3 Select “Print Out”Items in the individual XMT journal are listed below Reading Individual XMT JournalChapter 8 Reading Reports/Lists ExplanationProblem Chapter 9 Solving ProblemsTips for Solving Problems SymptomSymptom Chapter 9 Solving ProblemsProblem ActionInformation Codes Chapter 9 Solving ProblemsInfo. code Chapter 9 Solving ProblemsProblem ActionInfo. code Chapter 9 Solving ProblemsProblem ActionRemote Update” is set to Valid Chapter 9 Solving ProblemsProblem Info. codeInfo. code Chapter 9 Solving ProblemsProblem ActionChapter 9 Solving Problems Power Failure„ Power Failure ProblemChecking the Telephone Line Chapter 9 Solving ProblemsChapter 9 Solving Problems MemoP9250577 Chapter 10 AppendixReplacing the Verification Stamp 7 Reinstall the Stamp Assembly Chapter 10 AppendixTerm GlossaryChapter 10 Appendix MeaningMeaning Chapter 10 AppendixTerm receptacle for disk cartridges, disk packs or floppy disks, or it may contain non-removable disk platters likeMeaning Chapter 10 AppendixTerm HandshakingMeaning Chapter 10 AppendixTerm TransmissionMeaning Chapter 10 AppendixTerm network adapters, sound cards, radio transceivers, solid state disks and hard disks to a portable computerMeaning Chapter 10 AppendixTerm A single server machine could have several different server software packages running on it, thus providingMeaning Chapter 10 AppendixTerm Chapter 10 Appendix Memo„ WARRANTY USA Only