Chapter 9 Solving Problems

Information Codes

In the event of communication failures, Information Codes appear in the transmission result or in the transaction journal.

When an Information Code is displayed, take necessary action as recommended in the table below. For definitions of the Information Code not found here, refer to the User (U)/Jam (J)/Machine (E) Error Codes in the Operating Instructions (For Basic Operations) of provided booklet.

Info. code

Problem

 

 

Action

 

 

 

Refer to

 

 

 

 

 

 

 

 

 

 

030

Document is misfeeding.

 

Reload the document properly.

 

 

 

 

 

 

 

 

 

 

 

 

 

Remove the document jam.

 

 

 

 

 

 

 

 

Adjust Original Guide.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

031

Document is too long or

 

Reload the document properly.

 

 

Operating

 

jammed.

 

Remove the document jam.

 

 

Instructions (For

 

 

Add SD Memory Card in the machine.

Basic Operations)

 

Document length exceeds 78.8

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

inches (2 meters) in

 

 

Super Fine

600 dpi

 

 

 

 

 

"Std" and "Fine" mode only. The

 

 

(Max.

(Max.

 

 

 

 

 

 

 

Length)

Length)

 

 

 

 

 

length limitation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

for "Super Fine" and "600dpi"

 

A4/Letter

55 in

24 in

 

 

 

 

 

mode, is subject to the

 

Width

(1400 mm)

(600 mm)

 

 

 

 

 

available Memory size.

 

 

 

 

 

 

 

 

 

 

A3/Ledger

39 in

17 in

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Width

(990 mm)

(430mm)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

061

ADF Cover is open.

 

Close the ADF Cover.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

400

During initial handshake,

 

Check with the other party.

 

 

 

 

 

 

 

 

 

 

 

 

receiving station did not respond

 

Reload the document and send again.

 

 

 

 

or communication error

 

 

 

 

 

 

 

 

 

occurred.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

401

Remote station required a

 

Check the remote station.

 

 

 

 

 

 

 

 

 

 

 

 

Receiving Password to receive

 

 

 

 

 

 

 

 

 

the document. Remote station

 

 

 

 

 

 

 

 

 

does not have Confidential

 

 

 

 

 

 

 

 

 

Mailbox.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

402

During initial handshake,

 

Reload the document and send again.

 

 

 

 

communication error occurred.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

403

No polling capability at the

 

Ask remote side to set to be polled.

 

 

 

 

 

 

 

 

remote side.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

404/405

During initial handshake,

 

Reload the document and send again.

 

 

 

 

 

 

 

 

communication error occurred.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

406

Transmission Password does

 

Check the password or the telephone number

Adding a Fax

 

not match.

 

in Address Book.

 

 

Number into the

 

Receiving Password does not

 

 

 

 

 

Address Book

 

match.

 

 

 

 

 

(See page 165)

 

Received from an unauthorized

 

 

 

 

 

 

 

 

 

station in Selective Reception

 

 

 

 

 

 

 

 

 

mode.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

202

Page 202
Image 202
Philips DP-C262 manual Information Codes, 202, Info. code Problem Action Refer to

DP-C262 specifications

The Philips DP-C262 is a versatile, high-performance digital display designed to meet the demands of modern signage and information sharing. With its sleek design and advanced technology, the DP-C262 is perfect for a variety of commercial environments, including retail, transportation hubs, and corporate offices.

One of the standout features of the DP-C262 is its vibrant display capabilities. The display utilizes advanced LED-backlit technology, ensuring bright and vivid colors that capture attention. With a resolution of 1920x1080 pixels, the Full HD display provides clear and sharp images, making it ideal for showcasing videos, graphics, and dynamic content.

The DP-C262 is equipped with an intuitive touchscreen interface, allowing for interactive applications. Whether it's displaying product information, wayfinding, or engaging customers with interactive promotions, the touchscreen functionality enhances user experience and encourages interaction. This capability revolutionizes traditional passive displays into engaging platforms that can actively involve the audience.

In terms of connectivity, the Philips DP-C262 offers multiple input options, including HDMI, DisplayPort, and USB. This assortment allows for easy integration with various devices, whether it’s a media player, computer, or other display systems. The USB port supports media playback directly from USB devices, enabling seamless content updates without needing additional hardware.

Moreover, the DP-C262 features built-in content management software, simplifying the creation and scheduling of digital content. Users can upload, manage, and schedule content remotely via a user-friendly interface, which is crucial for businesses that require frequent updates. This software capability streamlines operations and ensures that content remains relevant and up-to-date.

The device is also crafted for durability and longevity, boasting a robust design that withstands heavy usage. Features such as a wide viewing angle ensure that content is visible from various perspectives, making it suitable for installation in high-traffic areas.

Additionally, energy efficiency is a key consideration for the DP-C262, as it is designed to consume less power while providing high-quality output. This focus on energy savings not only helps reduce operational costs but also aligns with growing environmental awareness among businesses.

In summary, the Philips DP-C262 combines sleek design, vibrant display technology, and interactive capabilities, making it a valuable asset for any business looking to enhance its digital signage strategy. Its robust features, connectivity options, and management tools set it apart as a leading choice for effective communication and engagement in diverse environments.