Holding a Call, To hold General Call Hold | Philips KX-TEA308

1.4 During a Conversation

1.4.2Holding a Call

–Holding

–Holding in a System Parking Zone (Call Park)

• If a call is not retrieved within a specified time period, you will hear a ring tone. If you are having a conversation with another party at that time, you will hear an alarm tone. If an outside (CO) line call is not retrieved within 30 minutes of being put on hold, it will be automatically disconnected.

Holding

There are 2 types of Call Hold mode. The difference between them is whether other people can retrieve the held call (General Call Hold) or not (Exclusive Call Hold).

To hold (General Call Hold)

PT/SLT

During a conversation

OR

*1C.Tone

On-hook.

Press HOLD or

Recall/hookswitch.

If an SLT connected in parallel with a PT makes another call after going on-hook, the call on hold is transferred to the called party.

To hold (Exclusive Call Hold)

PT

During a conversation

C.ToneD.Tone

Press HOLD.

Press HOLD again.

On-hook.

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User Manual

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Philips KX-TEA308 user manual Holding a Call, To hold General Call Hold, To hold Exclusive Call Hold

Contents

Advanced Hybrid System Feature Highlights Using Voice Messaging Built-in Voice Message BV This manual Safety Instructions Important InformationPage Page For Future Reference Table of Contents Feature Number Table 149 Control Features 114Troubleshooting 146 107Page Section Operation Before Operating a Telephone Before Operating a Telephone Icon Descriptions ExamplesRestrictions Your Extension Number Account code When You Use a Panasonic Proprietary Telephone Fixed Buttons Customised Buttons Customised Button Function How to Follow the Steps Calling Other Extensions Connection Example Calling Other Extensions Making CallsBasic Calling To call another extension Intercom Call Calling an Outside Party To call the operator Operator Call To select a specified outside CO line To select an idle unassigned outside CO line Emergency Call Outside Phone no Using an Account Code Account Code EntryAccount code Using a One-touch Button One-touch Dialling Easy Dialling To confirm To store a phone numberTo dial Using Numbers Stored in the PBX System Speed Dialling Dialling a Preset Number by Going Off-hook Hot Line Quick dialling no Using a Preprogrammed Number Quick DiallingTo set/cancel Automatic Redial RediallingTo dial automatically Automatic Redial To save To answer a callback ring set for a busy extension When the Dialled Party is Busy or There is No AnswerReserving a Busy Line Automatic Callback Busy Camp-on To cancel the callback ring Automatic Callback Busy Cancel To answer a callback ring set for a busy outside CO line To leave/cancel a message waiting indication Leaving a Message Waiting Indication While on-hook To lock/unlock message waiting indications Lock code Joining an Existing Call Executive Busy Override To join an outside CO line call To leave the conference call Calling an Extension That Is Refusing Calls DND OverrideTo join an intercom call While hearing the DND tone Switching the Calling Method Alternate Calling-Ring/ Voice To switch the calling method Outside phone PasswordExtension To call an extension From an Outside Telephone No Security Mode To call an outside party CO-to-CO Line Call Duration Customising Your System Line Preference-Incoming Receiving CallsAnswering Calls Alternate Receiving-Ring/Voice Answering Hands-free Hands-free Answerback Red on Set TAM extension no Answering a Call Ringing at Another Telephone Call PickupAnswering a Call from Another Telephone Call Pickup Prevent Allow Tone Off-hook Enter Enter 1 to prevent Enter # Transferring to an Extension within the PBX During a ConversationTransferring a Call Call Transfer To transfer Outside CO Line access noTransferring to an Outside Destination To hold General Call Hold Holding a CallHolding To hold Exclusive Call Hold To retrieve a call Call Hold Retrieve Held line no To park a call Hold Mode Change proprietary telephone PT onlyHolding in a System Parking Zone Call Park Flashing green at moderate speed You have a call on hold. To retrieve Call Park Retrieve Talking to 2 Parties Alternately Call Splitting Answering Call Waiting Answering Call Waiting in the PBX To hold the current call and then talk to the new party Answering Call Waiting from the Telephone Company Type Selection To disconnect one party and then talk to the other Talking to Multiple Parties ConferenceTo establish a 3-party conference call Leaving a Conference Call Unattended Conference To leave a 3-party conference call To return while others are talking To establish a 5-party conference call Desired Phone no To disconnect a 5-party conference call At the original extension Muting a Microphone Microphone Mute Flashing red slowly Mute Using the Headset Headset Operation To talk using the headset If the other party has difficulty hearing you To switch from the handset to hands-free modeTo switch from hands-free mode to the handset If the other party reports that your voice echoes Changing the Dialling Mode Pulse to Tone Conversion Phone no Desired no Before Leaving Your Desk Forwarding Your Calls Call Forwarding FWD To set/cancel from another extension Your Extension no Flashing red slowly FWD mode Message no To cancelTo set Display PT To lock/unlock Leaving a Group Log-in/Log-out To set Log-in/Log-out Using Voice Messaging Built-in Voice Message BV Leaving one’s desk To record Call Log To play back To erase Forwarding Your Calls to Built-in Voice Message Press FWD/DND Enter required number To leave a voice message in the common message area Leaving, Playing, or Erasing Voice MessagesTo leave a voice message in a users personal message area To leave a voice message using Direct Message Press Message To play back all voice messages in a voice message area To erase all voice messages in a voice message area Disa OGM or Dial Tone Dial Tone 5 1 s Paging Making/Answering a Paging AnnouncementPaging Paging and then Transferring a Call To refuse/accept paging announcements Paging Deny Answering/Denying a Paging AnnouncementTo answer Hour/minute Setting the Telephone According to Your NeedsSetting the Alarm Timed Reminder To stop the alarm Refusing Incoming Calls Do Not Disturb DND Receiving Call Waiting To set/cancel for outside CO line callsTo set/cancel for intercom/doorphone calls Prevent Allow Tone Turning on the Background Music BGM Set Tone Cancel Checking the Time Service Mode All messages left by other extensions will be cleared To monitor through a doorphone Monitoring a Room Room MonitorTo monitor Doorphone no To stop a monitor temporarily while on-hook To cancel a monitorTo talk with a person in the monitored room Calling to and from a Doorphone Doorphone Call Using User-supplied EquipmentIf a Doorphone/Door Opener is Connected From an extension that is on a call with a doorphone From an enabled extensionOpening a Door Door Open Door opener no If a Host PBX is Connected Accessing External Services External Feature Access EFADesired service 6code If a Voice Processing System is Connected Voice mail To listen to messages To transfer a call to a mailbox APT Integration only Screening Calls Live Call Screening LCS To set/cancel the LCS passwordHands-free mode Before operating To cancel LCS To set LCS Operation Flowchart Stop Answer Monitoring Call Flashing green slowly Monitoring.*2 Recording a Conversation 2-way RecordTo record into your mailbox To record into another mailbox 2-way Transfer To check the number of logged calls Using a Display Proprietary TelephoneCalling with the Incoming Call Log To view caller information and call back a caller To erase caller information Tone Press Message To erase all caller information in the personal area 111 Using a Display Proprietary Telephone Section Operator/Manager Operation Control Features Locking Other Extensions Remote Extension Lock To confirm the current time service mode Switching the Time Service Mode Time ServiceTo change the time service mode manually Red on Set Hour/minute Display PT 119 Enter Enter 2 to disregard Enter # Recording, Playing, or Erasing Common BV Outgoing Messages Common BV OGM no Enter Enter # Changing System Settings Using Programming Mode Outgoing Message OGM for To play OGMs for 3-level AA 125 Control Features Section Customising Your Phone & PBX Customising Your Phone Personal Programming Customising Your Phone Personal Programming Programme Number Setting No line Changing Personal Settings Using Programming ModeSetting Features Ringing line Clearing Features Hands-free mode You can confirm your jack and extension number Customising the Buttons Button Programmable Button Programming Input 1234 To confirm a button setting To clear a button setting Managing Call Logs Requirements Printing and Clearing Call Logs List Customising Your PBX System ProgrammingProgramming Information Fixed Button KX-T7730/KX-T7735 Function Procedure System Programming System Speed Dialling Number System Speed Dialling Name Disa Security Code Disa Security Code Digits Alphabet mode/ Numeral mode Entering Characters Customising Your PBX System Programming Section Appendix Toll Restriction TRS is activated. TroubleshootingTroubleshooting Want to prevent a number that is stored Forgot my extension passwordOther party has set Data Line Security. Memory from being displayed when When the power is turned back on Problem Remedy Want to confirm my extension numberPower failure has occurred When a power failure occurs Date and/or time are not correct Feature Number Table Feature Number Table Feature Number Table Feature Number Table Feature Number Table Feature Number Table Feature Number Table Feature While a busy tone or DND tone is heard Numbering Feature While dialling or talking Numbering Feature When the extension is on-hook Numbering While On-hook Identifying TonesIdentifying Tones Ring Tone Patterns Doorphone Chime Patterns Tone When Going Off-hookDial Tones Czech Republic only Reorder Tones When Making CallsBusy Tones Ringback Tones While Off-hook When Talking to an Outside PartyWhen Setting the Features or Programming Tone Index Numerics Hold Pause Your Extension Number Copyright