
4.1 Troubleshooting
4.1Troubleshooting
4.1.1Troubleshooting
Problem |
|
|
|
|
| Remedy |
|
|
|
|
|
|
|
|
|
| |
I cannot make calls using the telephone. | • The telephone is locked. |
|
| |||||
|
|
|
|
| Unlock your telephone. ( |
| 1.5.3 Preventing | |
|
|
|
|
|
| |||
|
|
|
|
|
| |||
|
|
|
|
|
| |||
| Other People from Using Your Telephone (Extension | |||||||
| Lock), 2.1.1 Locking Other Extensions (Remote | |||||||
| Extension Lock)) |
|
|
| ||||
|
|
|
|
|
| |||
Some features do not function. | • System management may restrict certain features. | |||||||
|
|
|
|
| Consult your manager or dealer. | |||
|
|
|
|
| ||||
|
|
|
|
| ||||
|
|
|
|
|
| |||
|
|
|
|
|
|
|
|
|
I cannot make calls to other extensions | • An idle or assigned outside (CO) line is being | |||||||
using a proprietary telephone (PT). | seized. The line seized when going | |||||||
| changed in personal settings. ( | 3.1.2 Changing | ||||||
| Personal Settings Using Programming Mode) | |||||||
|
|
|
|
| If this setting has been changed, press the | |||
|
|
|
|
| ||||
|
|
|
|
| ||||
|
|
|
| |||||
| INTERCOM button after going | |||||||
| follow the instructions. |
|
| |||||
|
|
|
|
|
| |||
My new telephone does not function | • The previous extension's settings have not been | |||||||
correctly. | cleared. |
|
|
| ||||
|
|
|
|
| Clear the settings and then programme your | |||
|
|
|
|
| ||||
|
|
|
|
| ||||
|
|
|
|
| ||||
| desired settings again. ( | 1.7.8 Clearing Features | ||||||
| Set at Your Extension (Extension Feature Clear), 3.1.2 | |||||||
| Changing Personal Settings Using Programming | |||||||
| Mode, 3.1.3 Customising the Buttons) | |||||||
|
|
|
|
|
| |||
My PT does not have the button needed | • Some models do not have certain feature buttons. | |||||||
to perform a certain operation. |
|
|
|
| Customise a flexible button to function as the | |||
|
|
|
| |||||
|
|
|
| |||||
|
|
|
| 3.1.3 Customising the Buttons) | ||||
| desired button. ( | |||||||
|
|
|
|
| Enter the specified feature number instead of | |||
|
|
|
|
| ||||
|
|
|
|
| ||||
|
|
|
|
|
| |||
| pressing the feature button. ( |
| 1.1.1 Before | |||||
| Operating a Telephone) |
|
| |||||
|
|
|
|
|
|
|
| |
When I try to make an outside (CO) line | • The telephone is locked. |
|
| |||||
call, I hear a reorder tone, or the display |
|
|
|
| Unlock your telephone. ( |
| 1.5.3 Preventing | |
|
|
|
|
| ||||
|
|
|
|
| ||||
shows "Restricted". |
|
|
| |||||
Other People from Using Your Telephone (Extension | ||||||||
| Lock), 2.1.1 Locking Other Extensions (Remote | |||||||
| Extension Lock)) |
|
|
|
•Toll Restriction (TRS) is activated.
Consult your manager or dealer.
•An account code is required. ( 1.2.6 Using Your Calling Privileges at Another Extension (Walking COS), Using an Account Code (Account Code Entry) in 1.2.1 Basic Calling)
146 User Manual