1.4 During a Conversation
• *1 You may have to enter the Call Hold feature number after pressing the Recall/ hookswitch on your single line telephone (SLT), depending on the SLT Hold Mode of your PBX.
Call Hold feature number:
–Plan 1: 20 (United Kingdom/New Zealand: 50)
–Plan 2/Plan 3: #20 (United Kingdom/New Zealand: #50)
Ask your manager or dealer about the mode assigned to your PBX.
•*2 Enter "#59" when "Plan 2" or "Plan 3" is selected as the numbering plan through system programming.
•*3 Enter "#5" when "Plan 2" or "Plan 3" is selected as the numbering plan through system programming.
•The CO or INTERCOM button light shows the current status as follows:
— General Call Hold mode
Flashing green slowly: You have a call on hold.
Flashing red slowly: Another extension has a call on hold.
— Exclusive Call Hold mode
Flashing green at moderate speed: You have a call on hold.
Red on: Another extension has a call on hold.
•Hold Mode Change (proprietary telephone [PT] only)
Pressing the HOLD button again while a call is on hold switches the status from General Call Hold mode to Exclusive Call Hold mode, or vice versa.
•You cannot hold doorphone calls.
•An SLT user can hold either one intercom call or one outside (CO) line call at a time, while a PT user can hold one intercom call and multiple outside (CO) line calls. To hold multiple calls, use the Call Park feature.
Holding in a System Parking Zone (Call Park)
You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the parked call. Up to 10 calls can be parked in the PBX.
To park a call
PT/SLT
During a conversation
OR | 2 | 2 | *1 |
|
| parking zone no. | C.Tone | ||
| C.Tone & |
|
| |
| D.Tone |
|
|
|
| Enter 22. | Dial parking | ||
|
|
| zone number |
|
Press HOLD or
Recall/hookswitch.
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User Manual