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| 4.1 Troubleshooting | |
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| Problem |
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| Remedy |
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| I cannot make an outside (CO) line call | • An outside (CO) line access number was not | |||||||
| using a | stored with the phone number. |
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| Speed Dialling. |
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| An outside (CO) line access number is required for | |||
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| outside (CO) line calls. ( | 1.2.1 Basic Calling, 3.1.3 | ||||||
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| Customising the Buttons) |
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| During a conversation with an outside | • The specified time limit has run out. ( | 1.4.1 | ||||||
| party, the call was disconnected. | Transferring a Call (Call Transfer), 1.4.5 Talking to | |||||||
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| Multiple Parties (Conference)) |
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| Consult your dealer about extending the time limit, | |||
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| if necessary. |
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| The Redial feature does not function. | • The stored number is more than 64 digits long, or | |||||||
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| is an extension number. ( | 1.2.3 Redialling) | ||||||
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| Redialling can only be used with outside (CO) line | |||
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| numbers of 64 digits or less. |
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| I cannot access computer services, | • A tone signal is required and your outside (CO) line | |||||||
| telephone banking, etc. | is set to "Pulse". ( | 1.4.9 Changing the Dialling | ||||||
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| Mode (Pulse to Tone Conversion)) |
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| Change the dialling mode. |
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| Computer or fax machine | • An indication tone may have interrupted |
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| communication was interrupted. | communication. ( | 1.7.6 Protecting Your Line | ||||||
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| against Notification Tones (Data Line Security)) | |||||||
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| Set your line to not receive signalling tones. | |||
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| I cannot send a call waiting tone to the | • The other party has not set the Call Waiting | |||||||
| dialled extension. | feature. |
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| Sending a Call Waiting Tone to a Busy Extension | ||||
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| (Busy Station Signalling [BSS]), 1.4.4 Answering Call | |||||||
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| Waiting, 1.7.3 Receiving Call Waiting) |
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•The other party has set Data Line Security.
( 1.7.6 Protecting Your Line against Notification Tones (Data Line Security))
I forgot my extension password. | • |
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| Ask your manager to assist you. |
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| 2.1.7 Changing System Settings Using | ||
| Programming Mode) |
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Music started playing through the | • This is Background Music (BGM). ( | 1.7.5 | ||||
telephone's speaker. | Turning on the Background Music (BGM)) |
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| Turn off the music by entering "1" while | |
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| Ask your manager or dealer to set your extension | |
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| not to play music when "1" is entered while | |||||
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I want to prevent a number that is stored | • |
| Conceal the number. |
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in memory from being displayed when |
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( |
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| 3.1.3 Customising the Buttons) |
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making a call. |
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User Manual 147