4.1 Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

 

 

 

 

Remedy

 

 

 

 

 

 

 

 

 

I cannot make an outside (CO) line call

An outside (CO) line access number was not

 

using a One-touch Dialling button or

stored with the phone number.

 

 

Speed Dialling.

 

 

 

 

An outside (CO) line access number is required for

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

outside (CO) line calls. (

1.2.1 Basic Calling, 3.1.3

 

 

Customising the Buttons)

 

 

 

 

 

 

 

 

 

 

During a conversation with an outside

The specified time limit has run out. (

1.4.1

 

party, the call was disconnected.

Transferring a Call (Call Transfer), 1.4.5 Talking to

 

 

Multiple Parties (Conference))

 

 

 

 

 

 

 

 

Consult your dealer about extending the time limit,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

if necessary.

 

 

 

 

 

 

 

 

 

 

The Redial feature does not function.

The stored number is more than 64 digits long, or

 

 

is an extension number. (

1.2.3 Redialling)

 

 

 

 

 

 

Redialling can only be used with outside (CO) line

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

numbers of 64 digits or less.

 

 

 

 

 

 

 

 

 

I cannot access computer services,

A tone signal is required and your outside (CO) line

 

telephone banking, etc.

is set to "Pulse". (

1.4.9 Changing the Dialling

 

 

Mode (Pulse to Tone Conversion))

 

 

 

 

 

 

 

Change the dialling mode.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Computer or fax machine

An indication tone may have interrupted

 

 

communication was interrupted.

communication. (

1.7.6 Protecting Your Line

 

 

against Notification Tones (Data Line Security))

 

 

 

 

 

 

Set your line to not receive signalling tones.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I cannot send a call waiting tone to the

The other party has not set the Call Waiting

 

dialled extension.

feature.

 

 

 

 

 

(

 

 

Sending a Call Waiting Tone to a Busy Extension

 

 

(Busy Station Signalling [BSS]), 1.4.4 Answering Call

 

 

Waiting, 1.7.3 Receiving Call Waiting)

 

The other party has set Data Line Security.

( 1.7.6 Protecting Your Line against Notification Tones (Data Line Security))

I forgot my extension password.

 

 

 

Ask your manager to assist you.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(

 

 

2.1.7 Changing System Settings Using

 

Programming Mode)

 

 

 

 

 

 

 

Music started playing through the

This is Background Music (BGM). (

1.7.5

telephone's speaker.

Turning on the Background Music (BGM))

 

 

 

 

 

 

Turn off the music by entering "1" while on-hook.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ask your manager or dealer to set your extension

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

not to play music when "1" is entered while on-hook.

 

 

 

 

 

 

 

I want to prevent a number that is stored

 

Conceal the number.

 

 

 

 

 

 

 

in memory from being displayed when

 

 

 

 

 

 

(

 

 

3.1.3 Customising the Buttons)

 

making a call.

 

 

 

 

 

 

User Manual 147

Page 147
Image 147
Philips KX-TEA308 Other party has set Data Line Security., Forgot my extension password, Memory from being displayed when