Section Operator/Manager Operation | Philips KX-TEA308 specs

Section 2

Operator/Manager Operation

This chapter shows the operator and the manager extension how to control the other extensions or the PBX. Your PBX supports one manager (extension jack 01) and one operator.

User Manual 113

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Philips KX-TEA308 user manual Section Operator/Manager Operation

Contents

Advanced Hybrid System Using Voice Messaging Built-in Voice Message BV Feature Highlights This manual Important Information Safety InstructionsPage Page For Future Reference Table of Contents Troubleshooting 146 Control Features 114Feature Number Table 149 107Page Section Operation Before Operating a Telephone Before Operating a Telephone Restrictions ExamplesIcon Descriptions Your Extension Number Account code Fixed Buttons When You Use a Panasonic Proprietary Telephone Customised Buttons Customised Button Function Calling Other Extensions How to Follow the Steps Connection Example Basic Calling Making CallsCalling Other Extensions To call another extension Intercom Call To call the operator Operator Call Calling an Outside Party To select an idle unassigned outside CO line To select a specified outside CO line Emergency Call Outside Phone no Using an Account Code Account Code EntryAccount code Easy Dialling Using a One-touch Button One-touch Dialling To confirm To store a phone numberTo dial Dialling a Preset Number by Going Off-hook Hot Line Using Numbers Stored in the PBX System Speed Dialling Quick dialling no Using a Preprogrammed Number Quick DiallingTo set/cancel Automatic Redial RediallingTo dial automatically Automatic Redial To save To answer a callback ring set for a busy extension When the Dialled Party is Busy or There is No AnswerReserving a Busy Line Automatic Callback Busy Camp-on To answer a callback ring set for a busy outside CO line To cancel the callback ring Automatic Callback Busy Cancel Leaving a Message Waiting Indication To leave/cancel a message waiting indication While on-hook Lock code To lock/unlock message waiting indications To join an outside CO line call Joining an Existing Call Executive Busy Override To leave the conference call Calling an Extension That Is Refusing Calls DND OverrideTo join an intercom call While hearing the DND tone To switch the calling method Switching the Calling Method Alternate Calling-Ring/ Voice Outside phone PasswordExtension From an Outside Telephone To call an extension To call an outside party No Security Mode Customising Your System CO-to-CO Line Call Duration Answering Calls Receiving CallsLine Preference-Incoming Alternate Receiving-Ring/Voice Red on Set Answering Hands-free Hands-free Answerback TAM extension no Answering a Call Ringing at Another Telephone Call PickupAnswering a Call from Another Telephone Call Pickup Prevent Allow Tone Off-hook Enter Enter 1 to prevent Enter # Transferring a Call Call Transfer During a ConversationTransferring to an Extension within the PBX To transfer Outside CO Line access noTransferring to an Outside Destination Holding Holding a CallTo hold General Call Hold To hold Exclusive Call Hold Held line no To retrieve a call Call Hold Retrieve Holding in a System Parking Zone Call Park Hold Mode Change proprietary telephone PT onlyTo park a call Flashing green at moderate speed You have a call on hold. To retrieve Call Park Retrieve Talking to 2 Parties Alternately Call Splitting Answering Call Waiting in the PBX Answering Call Waiting To hold the current call and then talk to the new party Type Selection Answering Call Waiting from the Telephone Company To disconnect one party and then talk to the other Talking to Multiple Parties ConferenceTo establish a 3-party conference call To leave a 3-party conference call Leaving a Conference Call Unattended Conference To return while others are talking Desired Phone no To establish a 5-party conference call At the original extension To disconnect a 5-party conference call Flashing red slowly Mute Muting a Microphone Microphone Mute To talk using the headset Using the Headset Headset Operation To switch from hands-free mode to the handset To switch from the handset to hands-free modeIf the other party has difficulty hearing you If the other party reports that your voice echoes Phone no Desired no Changing the Dialling Mode Pulse to Tone Conversion Forwarding Your Calls Call Forwarding FWD Before Leaving Your Desk Your Extension no To set/cancel from another extension Flashing red slowly FWD mode Message no To cancelTo set Display PT To lock/unlock To set Log-in/Log-out Leaving a Group Log-in/Log-out Leaving one’s desk Using Voice Messaging Built-in Voice Message BV Call Log To record To erase To play back Press FWD/DND Enter required number Forwarding Your Calls to Built-in Voice Message To leave a voice message in the common message area Leaving, Playing, or Erasing Voice MessagesTo leave a voice message in a users personal message area Press Message To leave a voice message using Direct Message To erase all voice messages in a voice message area To play back all voice messages in a voice message area Disa OGM or Dial Tone 5 1 s Dial Tone Paging Making/Answering a Paging AnnouncementPaging Paging and then Transferring a Call To refuse/accept paging announcements Paging Deny Answering/Denying a Paging AnnouncementTo answer Hour/minute Setting the Telephone According to Your NeedsSetting the Alarm Timed Reminder To stop the alarm Refusing Incoming Calls Do Not Disturb DND Receiving Call Waiting To set/cancel for outside CO line callsTo set/cancel for intercom/doorphone calls Prevent Allow Tone Turning on the Background Music BGM Set Tone Cancel Checking the Time Service Mode All messages left by other extensions will be cleared To monitor Monitoring a Room Room MonitorTo monitor through a doorphone Doorphone no To stop a monitor temporarily while on-hook To cancel a monitorTo talk with a person in the monitored room Calling to and from a Doorphone Doorphone Call Using User-supplied EquipmentIf a Doorphone/Door Opener is Connected Opening a Door Door Open From an enabled extensionFrom an extension that is on a call with a doorphone Door opener no If a Host PBX is Connected Accessing External Services External Feature Access EFADesired service 6code Voice mail If a Voice Processing System is Connected To transfer a call to a mailbox APT Integration only To listen to messages Hands-free mode To set/cancel the LCS passwordScreening Calls Live Call Screening LCS Before operating To set LCS To cancel LCS Stop Answer Monitoring Call Operation Flowchart Flashing green slowly Monitoring.*2 Recording a Conversation 2-way RecordTo record into your mailbox To record into another mailbox 2-way Transfer To check the number of logged calls Using a Display Proprietary TelephoneCalling with the Incoming Call Log To erase caller information To view caller information and call back a caller Tone Press Message To erase all caller information in the personal area 111 Using a Display Proprietary Telephone Section Operator/Manager Operation Locking Other Extensions Remote Extension Lock Control Features To confirm the current time service mode Switching the Time Service Mode Time ServiceTo change the time service mode manually Red on Set Hour/minute Display PT 119 Enter Enter 2 to disregard Enter # Common BV OGM no Recording, Playing, or Erasing Common BV Outgoing Messages Enter Enter # Changing System Settings Using Programming Mode To play OGMs for 3-level AA Outgoing Message OGM for 125 Control Features Section Customising Your Phone & PBX Customising Your Phone Personal Programming Customising Your Phone Personal Programming Setting Features Changing Personal Settings Using Programming ModeProgramme Number Setting No line Ringing line Hands-free mode Clearing Features You can confirm your jack and extension number Button Programmable Button Programming Input Customising the Buttons 1234 To clear a button setting To confirm a button setting Requirements Managing Call Logs Printing and Clearing Call Logs List Customising Your PBX System ProgrammingProgramming Information Fixed Button KX-T7730/KX-T7735 Function Procedure System Speed Dialling Number System Programming Disa Security Code System Speed Dialling Name Disa Security Code Digits Entering Characters Alphabet mode/ Numeral mode Customising Your PBX System Programming Section Appendix Toll Restriction TRS is activated. TroubleshootingTroubleshooting Other party has set Data Line Security. Forgot my extension passwordWant to prevent a number that is stored Memory from being displayed when Power failure has occurred When a power failure occurs Problem Remedy Want to confirm my extension numberWhen the power is turned back on Date and/or time are not correct Feature Number Table Feature Number Table Feature Number Table Feature Number Table Feature Number Table Feature Number Table Feature Number Table Feature While dialling or talking Numbering Feature While a busy tone or DND tone is heard Numbering Feature When the extension is on-hook Numbering Identifying Tones Identifying TonesWhile On-hook Ring Tone Patterns Doorphone Chime Patterns Dial Tones When Going Off-hookTone Czech Republic only Busy Tones When Making CallsReorder Tones Ringback Tones While Off-hook When Talking to an Outside PartyWhen Setting the Features or Programming Tone Index Numerics Hold Pause Your Extension Number Copyright