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Polycom 6400-S manual Restarting the network, Rebooting the system, Using Network Test Tools

Models: 6400-S

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User Guide V2IU 6400-S Converged Network Appliance

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Restarting the network

Use Network Restart to stop and the restart all the networking services that are running on the system. Technical support may request that networking services be restarted during a troubleshooting session.

Restarting network services will interrupt the system for up to a minute. All voice and data sessions currently in progress will be interrupted! Proceed with caution!

To restart the network:

1.In the navigation bar, select System.

2.In the System menu, select Network Restart.

3.In the Network Restart page, press Restart.

Rebooting the system

Rebooting the system stops all networking services and reboots the 6400-S. The operating system and networking services will be loaded from scratch. Reboot is functionally equivalent to power cycling the 6400-S. Technical support may request that the system be rebooted during a troubleshooting session.

Rebooting the system will interrupt services for a few minutes. All voice and data sessions currently in progress will be interrupted! Proceed with caution!

To reboot the system:

1.In the navigation bar, select System.

2.In the System menu, select Reboot system.

3.In the Reboot system page, press Reboot.

Using Network Test Tools

A network administrator may use the test tools on this page to verify connectivity of the 6400-S and trace the path of data throughout the network. You can run a ping test or a traceroute test.

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Polycom 6400-S manual Restarting the network, Rebooting the system, Using Network Test Tools, To restart the network

Contents

User Guide V2IU 6400-S Converged Network Appliance AprilTrademark Information Contents Installing the 6400-SConfiguring the V2IU 6400-S IntroductionConfiguring Network Settings Configuring VoIPConfiguring the Firewall Administrative OptionsAppendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Appendix-1 User Guide V2IU 6400-S Converged Network Appliance Introduction Introducing the V2IU 6400-S Converged Network ApplianceService Provider HotspotT-1/E-1 NxT-1/E-1Functional features Hardware features Management features Features Physical Connections and SpecificationsManagement Features Remote system logging VoIP and subnet routing Firewall Administration, maintenance and upgradingUser Guide V2IU 6400-S Converged Network Appliance Installing the 6400-S Physical Installation1Mains AC power disconnect Grounding the rack installationIf DC power supplies are installed Main DC power disconnectOvercurrent protection Grounding the 6400-SPower Supplies1 DC Power Supply Interface RequirementsAC Power Supply Interface Requirements DC Power Supply LED IndicatorsAC Power Supply LED Indicators VoltageConfiguring the V2IU 6400-S Connecting to the 6400-SConnecting to the 6400-S Logging in and out of the 6400-S Navigating through the configuration pages Getting help3. Press Return The Main Configuration Menu appears Navigating through the configuration pages Logging in and out of the 6400-SGetting help Getting information about the network2. In the System menu, select Network Information Routing InformationLink Status Getting information about the systemInterface Information System uptime 2. In the System menu, select System InformationNumber of active streams Recent Call Log Process InformationMemory Usage System Logging MessagesConfiguring subscriber interface settings Configuring Network SettingsBefore Starting Configuring provider interface settings Setting the Ethernet link rate To configure provider interface settingsTo set the link rate Configuring the Network Configuring Network SettingsTo configure network settings 1. In the Network page, move to the Network Settings section2. Enter an IP address for the Default Gateway 3. Enter the Primary DNS Server 4. Enter the Secondary DNS ServerConfiguring VoIP To configure VoIP ALG 1. In the navigation bar, select VoIP ALG2. On the VoIP ALG page, enter information as follows FieldField Configuring VoIPDescription Field DescriptionField DescriptionConfiguring VoIP subnet routing To configure VoIP subnet routingDeleting a VoIP subnet route To delete a VoIP subnet routeConfiguring VoIP survivability Configuring sofswitch survivabilityTo configure sofswitch survivability FieldDescription Time s between DNS lookupsConfiguring VRRP To configure VRRP2. In the System menu, select VRRP Configuration User Guide V2IU 6400-S Converged Network Appliance Configuring the Firewall Configuring the firewall basic settings1. In the navigation pane, select Firewall Configuring advanced firewall settings Basic settings rulesAdvanced setting rules 1. To disable the firewall, check or uncheck the Enable Firewall boxEnabling or disabling the firewall 2. Press SubmitAdministrative Options Changing the administration passwordifconfig eth020 192.168.20.10 netmask Specifying user commandsiptables -I POSTROUTING -t nat -s 192.168.20.10 -j ACCEPT Managing SIP, MGCP or H.323 clients Deleting clients Selecting a clientTo work with the client list 2. Press OK to delete the client or Cancel to end the operation Querying clientsAdding clients To query a clientRebooting the system Using Network Test ToolsRestarting the network To reboot the systemRunning a ping test Running a traceroute testTo run a ping test To run a traceroute testUpgrading the firmware Configuring a management interface Configuring the interfaceReconnecting the 6400-S 4. Check the Enable Management Interface box2. On the System menu, select Management Interface 3. On the Management Interface pageConfiguring the trusted management addresses Figure 1. Move the connection from Port 2 to PortSetting the Provider MTU size To configure trusted management addressesTo enable SNMP Enabling SNMPTo set the Provider MTU size 2. In the System menu, select Services Configuration 3. Enter information as described in the following tableField DescriptionTo enable remote system logging Disabling SNMPEnabling remote system logging FieldDescription FieldRemote Syslog Host Setting the system date and time Disabling remote system loggingCreating a static route To configure a static routeDeleting a static route 2. In the System menu, select Route 3. Check the Apply Route box4. Enter an IP Network address 5. Enter a Netmask address 6. Enter a Gateway address 7. Press SubmitUser Guide V2IU 6400-S Converged Network Appliance Troubleshooting Tips AppendixTelephone doesnt register with the softswitch Checking the configurations on the ALG pagePinging the softswitch To check configurations on the ALG pageRegulatory Notices IMPORTANT-READ CAREFULLY BEFORE USING THE SOFTWARE PRODUCTImportant Safeguards END-USER LICENSE AGREEMENT FOR POLYCOM SOFTWARE2. OTHER RIGHTS AND LIMITATIONS 2.5 Software Transfer. You may permanently transfer all of your rights under this Agreement in connection with transfer of the PRODUCT, provided you retain no copies, you transfer all of the SOFTWARE PRODUCT including all component parts, the media and printed materials, any upgrades, this Agreement, and, if applicable, the Certificate of Authenticity, and the recipient agrees to the terms of this Agreement. If the SOFTWARE PRODUCT is an upgrade, any transfer must include all prior versions of the SOFTWARE PRODUCT. However, if the SOFTWARE PRODUCT is marked Not for Resale or NFR, you may not resell it or otherwise transfer it for value 6. WARRANTY AND WARRANTY EXCLUSIONS IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF THE SOFTWARE PRODUCT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM POLYCOM OR THROUGH OR FROM THE SOFTWARE PRODUCT SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT 11. MISCELLANEOUS Polycom, Inc. 2005. ALL RIGHTS RESERVED 2 above provided that you also do one of the following the corresponding source code, to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or conditions of this License, they do not excuse you from the conditions of this License. If you cannot distribute so as to satisfy simultaneously your obligations under this NO WARRANTY Compliance and Compatibility1 1 Intel Telco/Industrial Grade Server TIGPR2U Product GuideRegulatory Notices Regulatory NoticesUser Guide V2IU 6400-S Converged Network Appliance Regulatory Notices