Polycom V500 manual Enable Internal Ringer option, Settings screen

Administrator’s Guide for the V500 System

Symptom	Cause	Solution
Not enough volume during a	The volume is set too low on the	Turn up the volume using the remote
call.	system.	control.
	The volume is set too low on the	Turn up the volume on your monitor.
	monitor.
	The people at the far site are too far	Ask the people at the far site to move
	from the microphone.	closer to the microphone.
Sound effects too loud or too	The sound effects volume is not set at	Adjust the sound effects volume on the
soft.	desired level.	Audio Settings screen. If you do not want
		to hear sound effects, set the volume to 0.
You hear the incoming call	The internal ringer is enabled.	On the Audio Settings screen, clear the
ring when you have set		Enable Internal Ringer option.
sound effects volume to 0.
Incoming call ring is too loud	The sound effects volume is not set at	Adjust the sound effects volume on the
or too soft.	desired level.	Audio Settings screen. If you do not want
		to hear sound effects, set the volume to 0.
You can hear yourself on	The far site microphone is too close to	At the far site, make sure the microphone
your system’s monitor.	the system’s audio speaker. (Far-site	is placed away from the system’s audio
	systems with separate microphones	speaker.
	only.)
	The far site audio volume may be too	Turn down the audio volume at the far site.
	loud.
Cannot enter the Admin	The system requires a password.	Enter the password.
Settings screen.
Low battery icon on the	Low batteries in the remote control.	Replace the batteries in the remote
screen.		control with 3 AAA batteries.

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