Polycom V500 manual Keeping your Software Current, To upgrade your software via the Internet

Models: V500

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Chapter 3 - Configuring Network Use

Keeping your Software Current

If you have Internet access, you can use the web-based Softupdate application to upgrade the system software. If you do not have Internet access, your reseller can supply you with the updated software on CD-ROM.

Before you begin, read the Release Notes, available at www.polycom.com/videosoftware, for the latest information about this software version.

To upgrade your software via the Internet:

1.From your PC, go to www.polycom.com/videosoftware.

2.Log in to the Polycom Product Resource Center, find your product page, and download the software update file in .zip format.

3.Double-click the software.zip file to extract the file.

4.Double-click Softupdate.exe.

5.Click Softupdate, then enter the IP address of the system you want to update. Enter the administrator password, if required, and click OK to begin the upgrade.

6.On the Options tab of the Softupdate application, select the other actions you want to occur during the update:

Remove Address Book — Check this option to delete your existing directory before the update.

Remove System Files — Check this option to delete your existing system files before installing new system files.

7.Click Continue to upgrade the software.

Caution

Do not power off the system during the software upgrade process. If the upgrade is interrupted, the system reverts to its original software version.

© Polycom, Inc.

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Polycom V500 manual Keeping your Software Current, To upgrade your software via the Internet