Chapter 4 - Designing the User Experience
Designing the Home Screen
Customize the system functionality according to your needs, skill level, and environment.
Infrequent Users (Kiosk Mode)
Provide a simple workspace so no training is needed:
•Let users make calls to
•Include instructions on screen.
New Users
Provide more options but keep it simple:
•Dialing entry field
•Directory numbers
•Recent Calls
Advanced Users
Provide additional options for advanced video conferencing users:
•Call Quality
•User Settings, Diagnostics, and System Information
•Speed Dial list of frequently called sites
Use the marquee to add instructions
Include a short list of specific items for users to select
Add features for users as needed
Add more features as users gain experience
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