Chapter 7 - Diagnostics and General Troubleshooting
Indicators
The V500 system uses indicator lights to provide status information. The following tables give the meanings of each indicator.
System Lights
The system lights are located on the front of the V500 system.
When the V500 system... | It means... |
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Indicators are off | No power to the system. |
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Green indicator blinks slowly | The system is sleeping. |
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Green indicator flashes when you | The system is not in a call, and is receiving |
use the remote control | signals from the remote control. |
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Amber indicator flashes when you | The system is in a call, and is receiving signals |
use the remote control | from the remote control. |
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Green indicator is on | The system is ready to make a call. |
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Amber indicator is on | The system is in a call. |
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Red indicator is on. | The system microphone is muted. |
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Network Interface Lights
The BRI network interface lights are located on the back of the system near the BRI connector.
When the BRI network interface... | It means... |
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Indicators are off | • No power to the system, or |
| • The system is not connected to the network, or |
| • The system is not receiving a clock signal from |
| the network, or |
| • The system is restarting. |
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Green indicator is on | The system is receiving a clock signal from the |
| network. |
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Yellow indicator is on | The system is able to make a call. |
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Green and yellow indicators are on | • The system is receiving a software update, or |
| • The system is operating normally. |
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© Polycom, Inc. | 7 - 7 |
