Polycom V500 Call Status screen, Select Diagnostics Call, Call Statistics screen, Report

Models: V500

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Administrator’s Guide for the V500 System

Call Status Tools

Diagnostic Tool

In the system’s user interface

In the V500 web interface

 

 

 

Call Status screen

On the Diagnostics screen, select

1. Select Diagnostics > Call

Displays call type, data speed, and

Call Statistics.

 

 

Statistics.

 

 

 

 

2.

Select

twice.

number dialed for the current call.

 

 

 

In ISDN calls, this screen also displays

 

 

 

 

 

 

connection status for each channel.

 

 

 

 

 

 

Selecting a channel call progress indicator

 

 

 

 

 

 

For more information about this screen, see Call Status on page 6-4.

displays its ISDN number.

 

 

 

Call Statistics screen

1. On the Diagnostics screen,

Select Diagnostics > Call

Displays call speed, audio and video

 

select Call Statistics.

Statistics.

 

2.

Select

to go to the Call

 

 

 

protocols, annexes, and error count for the

 

 

 

call in progress.

 

Statistics screen.

 

 

 

 

 

 

 

For more information about this screen, see Call Statistics on page 6-3.

 

 

 

 

Call Detail Report screen

Not available.

 

Select Utilities > Call Detail

Displays the current Call Detail Report

 

 

 

Report.

 

 

 

 

 

 

 

(CDR) and provides access to the

For more information about this screen, see Call Detail Report on

archived CDR.

page 6-6.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Network Tools

 

 

 

 

 

 

 

 

 

Diagnostic Tool

In the system’s user interface

In the V500 web interface

 

 

 

Near End Loop test

1. On the Diagnostics screen,

1. Select Diagnostics > Network

Tests whether your system is able to make

 

select Network.

 

> Near End Loop.

2. Select Near End Loop to start

2.

Click the Near End Loop icon.

IP calls successfully.

Monitor 1 displays the video and plays the

 

the test.

 

3. Click Near End Loop again to

 

 

 

3.

Press any button on the remote

 

end the test.

 

audio that would be sent to the far site in a

 

 

 

control to stop the test.

 

 

 

call.

 

 

 

 

 

 

 

 

 

 

This test is not available when you are in

 

 

 

 

 

 

an IP call.

 

 

 

 

 

 

 

 

 

PING test

1. On the Diagnostics screen,

1. Select Diagnostics > Network

Tests whether the system can establish

 

select Network > PING.

 

> PING..

 

2. Enter the IP address that you

2. Enter the IP address that you

contact with a far-site IP address that you

specify.

 

wish to test.

 

 

wish to test.

 

 

3.

Select Start.

 

3. Click the PING icon.

 

 

If the test is successful, the

 

If the test is successful, the

 

 

system displays a message

 

system displays a message

 

 

indicating that the IP address

 

indicating that the IP address

 

 

under test is available.

 

under test is available.

 

 

 

 

 

 

 

7 - 4

www.polycom.com/videodocumentation

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Polycom V500 manual Call Status screen, Select Diagnostics Call, Call Statistics screen, Select Call Statistics, Report

V500 specifications

The Polycom V500 is a versatile video conferencing solution designed to enhance communication and collaboration in various environments, from small businesses to large enterprises. It combines high-definition video and audio capabilities, making it an ideal choice for organizations looking to improve remote communication.

One of the standout features of the Polycom V500 is its exceptional video quality. It supports high-definition video at resolutions up to 1280x720, ensuring that participants experience crystal clear visuals during video calls. This quality is complemented by Polycom’s renowned audio technology, which includes noise reduction features and advanced echo cancellation, allowing users to hear and be heard clearly, regardless of their location.

The V500 is equipped with the Polycom HDX technology, allowing for seamless interconnectivity with other Polycom systems and third-party video conferencing tools. This interoperability ensures that organizations can connect with clients, partners, and remote teams effortlessly, eliminating barriers to communication. Additionally, the V500 supports various video protocols, enhancing its compatibility with numerous networks and systems.

Another significant characteristic of the Polycom V500 is its ease of use. The system features a user-friendly interface that allows participants to initiate and manage video calls quickly. The remote control and on-screen menus are designed for intuitive navigation, reducing the learning curve for new users. Furthermore, the V500 includes built-in scheduling capabilities, making it easy for teams to organize and participate in meetings.

The device also boasts a range of connectivity options, including HDMI, which ensures that organizations can connect to a variety of display devices and peripheral equipment. The inclusion of a network interface card allows for flexible connections to both wired and wireless networks, catering to different organizational needs.

Security is another critical aspect of the Polycom V500. It includes robust encryption standards to protect sensitive communications, ensuring that businesses can conduct discussions without the worry of data breaches. With features like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS), the V500 prioritizes user privacy and security.

In conclusion, the Polycom V500 stands out as an innovative and reliable video conferencing solution, equipped with key features and technologies that foster effective communication. Its high-definition video and audio quality, interoperability, ease of use, connectivity options, and robust security make it a compelling choice for any organization seeking to enhance their collaboration efforts. Whether used for day-to-day meetings or critical business discussions, the Polycom V500 is designed to facilitate seamless interactions that drive productivity.