Promise Technology FAST TRAK100TM user manual Frequently Asked Questions, Pre-Installation

Models: FAST TRAK100TM

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FastTrak100 User Manual

Frequently Asked Questions

This section lists frequently asked questions involving pre-installation, drive issues, installation, and post-installation.

Pre-Installation

(Speed, Device Types, Capacity, Cabling)

Q: What kind of hard drives can I use for a FastTrak100 array?

A:You can use any IDE/EIDE hard drive(s) to create arrays on the FastTrak100. You should use matching drives for multiple-drive arrays to maximize capacity usage as well as performance. Ultra ATA/100 drives are recommended for highest performance.

Q: Can I use ATAPI devices on the FastTrak100 controller?

A:No. There is no driver layer on the FastTrak100 controller which will support ATAPI packet messages.

Q: Will the FastTrak/100 work with a 37Mhz or 41Mhz PCI bus speed?

A:The current PCI 2.1 specification is for a 33Mhz PCI bus speed. The FastTrak100 is designed around the specification. In most cases, a higher PCI bus speed will result in a variety of different errors. While some people have been able to get these higher speeds to work, since it is out of specification we cannot support it.

Q: How can I change the resources that the FastTrak uses?

A:The FastTrak100 is fully PnP. This means all the resources that it uses are given to it by the PnP BIOS on the motherboard. The FastTrak100 does support IRQ sharing, but this will not work unless ALL the concerned devices support the feature. If your motherboard allows you to control the assignment of these resources, you may be able to remedy the problem by “playing around” with them. You can also try resetting the configuration data in your CMOS. This is usually an option in the PnP section of your CMOS. Otherwise, the only way you might be able to affect these assignments is to switch the PCI slot that the card is in.

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Promise Technology FAST TRAK100TM user manual Frequently Asked Questions, Pre-Installation