Manuals / Q-Logic / Computer Equipment / Switch

Q-Logic 59021-05 B manual Technical Support, Availability, Training, Contact Information

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Technical Support

Q

1 – Introduction Technical Support

1.12

Technical Support

Customers should contact their authorized maintenance provider for technical support of their QLogic switch products. QLogic-direct customers may contact QLogic Technical Support; others will be redirected to their authorized maintenance provider.

Visit the QLogic switch support Web site listed in Contact Information for the latest firmware and software updates.

1.12.1

Availability

QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard Time, Monday through Friday, excluding QLogic-observed holidays.

1.12.2

Training

QLogic offers the following technical training courses:

Switch Certification

HBA Certification

Each course is available at the training facility in Eden Prairie, MN or at your local facility. All courses include a Fibre Channel overview and sections on installation, maintenance, and topology solutions. Each student receives a set of manuals and

aCD-ROM containing course training materials. Upon successful completion of the training, Qlogic awards a certificate identifying the student as a Certified SANbox® or SANblade® Professional.

1.12.3

Contact Information

Address:	QLogic Switch Products Inc.
	6321 Bury Drive
	Eden Prairie, Minnesota 55346
	USA
Telephone:	+1 952-932-4040
Fax:	+1 952-932-4018
Email:
Technical Service	support@qlogic.com
Technical Training	tech.training@qlogic.com
Switch Support Web Site:	support.qlogic.com

59021-05 B

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Q-Logic 59021-05 B manual Technical Support, Availability, Training, Contact Information

Contents

S i m p l i f y SANbox2-16 Fibre Channel Switch Installation GuideAffected Section Document Revision HistoryChange Introduction SectionGeneral Description Table of ContentsPlanning InstallationSection SectionPOST Diagnostics Diagnostics/TroubleshootingChassis Diagnostics SectionAppendix A Specifications Removal/ReplacementAppendix B Command Line Interface SectionPage Glossary IndexFigures Commands Listed by Authority Level TablesSerial Port Pin Identification Port-to-Port Transmission CombinationsSection IntroductionIntended Audience Related Materials „ SANbox2-8c/16 Switch Management User’s Guide, Publication NumberSicherheitshinweise Safety NoticesNotes informatives relatives à la sécurité 4-3, 4-5Canadian Department of Communications Class A Compliance Statement Communications StatementsFederal Communications Commission FCC Class A Statement CE Statement BSMI Class A Statement VCCI Class A StatementElectrostatic Discharge Sensitivity ESDS Precautions Laser Safety InformationZugängliche Teile Accessible PartsPièces Accessibles Availability Technical SupportTraining Contact Information59021-05 B 1 - Introduction Technical Support1-10 Section Figure 2-1. SANbox2-16 Fibre Channel SwitchGeneral Description Maintenance Button Power SwitchesChassis Controls and LEDs Figure 2-2. Chassis Controls and LEDSChassis LEDs Over Temperature LED AmberFan Fail LED Amber Figure 2-3. Chassis LEDsHeartbeat LED Amber Input Power LED GreenFibre Channel Ports Figure 2-4. Fibre Channel PortsPort LEDs Small Form-Factor Pluggable SFP TransceiversFigure 2-5. SFP Transceiver Figure 2-6. Port LEDsPort Modes Logged-In LEDActivity LED Expansion Port Fabric PortsTranslated Loop Port Serial Port Ethernet PortFigure 2-7. Ethernet Port Figure 2-8. Serial PortTable 2-1. Serial Port Pin Identification Power SuppliesFigure 2-9. Power Supply Components Figure 2-10. Fans FansSwitch Management 59021-05 B 2 - General Description Switch Management2-12 Section PlanningDevices Domain ID, Principal Priority, and Domain ID Lock Multiple Chassis FabricsFigure 3-1. Cascade-with-a-Loop Topology Common TopologiesCascade Topology Figure 3-2. Mesh Topology Mesh TopologyFigure 3-3. Multistage Topology Multistage TopologyDistance PerformanceLatency BandwidthTable 3-1. Port-to-Port Transmission Combinations Table 3-2. Port-to-Port LatencyDevice Access Soft Zones Access Control List Hard ZonesFabric Management Virtual Private Fabric Hard ZonesFabric Security 59021-05 B 3 - Planning Fabric Security3-12 Switch Power Requirements InstallationSite Requirements Fabric Management WorkstationEnvironmental Conditions Installing a SwitchFigure 4-1. SANbox2-16 Fibre Channel Switch Mount the Switch Figure 4-2. Installing Rack Mount Brackets Install SFP TransceiversAVERTISSEMENT Connect the Switch to AC PowerWARNUNG Appendix A Specificationsa. Check voltage at the AC power source b. Inspect the power cord Figure 4-3. Ethernet and Serial Cable Connections Connect the Management Workstation to the SwitchSerial Connection Ethernet Connection„ SANsurfer Management Suite Disk - Windows Installation Install SANbox Manager„ SANsurfer Management Suite Disk - Linux Installation „ SANsurfer Management Suite Disk - Solaris InstallationSANsurfer Management Suite Disk - Windows Installation chmod +x sansurferlinuxinstall.bin SANsurfer Management Suite Disk - Linux Installationsansurferlinuxinstall.bin mount /mnt/cdromsansurfersolarisinstall.pkg SANsurfer Management Suite Disk - Solaris Installationchmod +x sansurfersolarisinstall.pkg SANbox2 Installation Disk - Solaris Installation SANbox2 Installation Disk - Windows InstallationSANbox2 Installation Disk - Linux Installation Configure the Switch Cable Devices to the Switch Configure the PortsUsing SANbox Manager to Install Firmware Install FirmwareUsing the CLI to Install Firmware userimages password images Using FTP and the CLI to Install Firmwarecli $admin start ftpbin ftpput filenamecli admin $image list Powering Down a Switchcli admin $image unpack filename cli admin $resetPOST Diagnostics Diagnostics/TroubleshootingHeartbeat LED Blink Patterns Normal all passFatal Error Blink Pattern Maintenance Mode PatternConfiguration File System Error Blink Pattern Internal Firmware Failure Blink Pattern4 Copy Log Files 5 Remove Switch Config 6 Remake Filesystem 0 Exit 1 Image Unpack 2 Reset Network Config 3 Reset Password File7 Reset Switch Option passwordimagestelnet xxx.xxx.xxx.xxx or telnet switchname ftpbin ftpput configdatacli admin $config restore i. Reset the switch and close the Telnet session. cli admin $resetLogged-In LED Indications Logging In ErrorFigure 5-1. Port Logged-In LED Figure 5-2. Logged-In LED IndicationsEPort Isolation Excessive Port Errors Page Figure 5-3. Chassis and Power Supply LEDs Chassis DiagnosticsInput Power LED Is Extinguished Chassis Over Temperature LED is Illuminated„ No - Refer to ”Output Power LED Is Extinguished” on page Fan Fail LED is IlluminatedPower Supply Over Temperature LED is Illuminated Output Power LED Is ExtinguishedRecovering a Switch Maintenance - Image Unpack Maintenance - ExitMaintenance - Reset Password File Maintenance - Reset Network ConfigMaintenance - Copy Log Files Maintenance - Remove Switch ConfigSection Removal/ReplacementWARNUNG AVERTISSEMENTSFP Transceivers Figure 6-1. SFP Transceiver InstallationPower Supplies Figure 6-2. Power Supply RemovalFans Figure 6-3. Fan RemovalFigure 6-4. Fan Installation for Switch Model SB2A-16B 59021-05 B 6 - Removal/Replacement FansAppendix A SpecificationsSwitch Specifications Switch Maintainability Fabric Management Switch DimensionsSwitch Electrical Two fans front-to-back or back-to-front Switch EnvironmentalSwitch Regulatory Certifications Shortwave Laser SFP 1G/2G multi-mode Longwave Laser SFP 1G/2G single-mode Appendix B Command Line InterfaceLogging On to a Switch Command Syntax Table B-1. Commands Listed by Authority Level CommandsAuthority Admin CommandSyntax KeywordsAuthority Admin Syntax alias Alias Commandrename aliasold aliasnew members aliasremove alias members Syntax config Config CommandKeywords activate config activate config backup cancelrestore save configSyntax date Date CommandMMDDhhmmCCYY Keywords MMDDhhmmCCYYAuthority Fallback CommandSyntax ExamplesKeywords command Help CommandSyntax help command keyword Authority UserAuthority User Syntax history History CommandKeywords cleanup Image CommandAuthority Admin Syntax image cleanup Authority Admin Lip CommandSyntax passwd accountname Keywords accountname Passwd CommandAuthority User Syntax ping Ping CommandAuthority Ps CommandSyntax ExamplesSyntax quit, exit, or logout Quit CommandAuthority User config configname Reset Commandconfig configname AuthorityTable B-3. Port Configuration Defaults Table B-2. Switch Configuration DefaultsDefault DefaultTable B-4. Alarm Threshold Configuration Defaults Table B-3. Port Configuration Defaults ContinuedDefault DefaultTable B-5. SNMP Configuration Defaults Table B-4. Alarm Threshold Configuration Defaults ContinuedDefault DefaultParameter Table B-6. System Configuration DefaultsDefault Syntax set Set Commandport option setup optionswitch state Table B-7. Set Config Port Parameters Set Config Commandport portnumber ports portnumberDescription Table B-7. Set Config Port Parameters ContinuedParameter Description Table B-8. Set Config Switch ParametersParameter threshold Table B-9. Set Config Threshold ParametersExamples The following is an example of the Set Config Port command Table B-10. Set Config Zoning ParametersParameter DescriptionThe following is an example of the Set Config Threshold command The following is an example of the Set Config Switch command59021-05 B B - Command Line Interface Set Config CommandB-32 configuration The following is an example of the Set Config Zoning commandmust be saved see config save command and the ENTERAuthority Set Log CommandSyntax KeywordsOther Monitors other miscellaneous events Port stop startStops logging of events and the Level keyword to Info at the same timeAuthority Admin Set Port CommandTable B-11. SNMP Configuration Settings Set Setup CommandAuthority SyntaxTable B-11. SNMP Configuration Settings Table B-12. System Configuration SettingsEntry DescriptionTable B-12. System Configuration Settings Continued B-41 B - Command Line Interface Set Setup Command59021-05 B The following is an example of the Set Setup System command Keywords about Show Commandlog option lsdb port portnumber post logns option log optiondomains donorTable B-13. Show Port Parameters perf optionDisplays performance information for all ports. Refer to the ”Show Perf Command” on page B-58 port portnumberDescription Table B-13. Show Port Parameters ContinuedEntry Table B-13. Show Port Parameters Continued steering domainid„ Date „ Alias List „ Config List „ Date „ History „ Ps Displays switch operational information The following is an example of the Show Interface command The following is an example of the Show NS local domain commandThe following is an example of the Show NS DomainID command TotalLinkResets The following is an example of the Show Port commandPL-XPL-00-S23-00 Class2FramesOutThe following is an example of the Show Topology command The following is an example of the Show Switch commandThe following is an example of the Show Version command The following is an example of the Show Topology command for port10.0.0.1 use set setup system to update IPAddressSyntax Show Config CommandKeywords port portnumberThe following is an example of the Show Config Threshold command The following is an example of the Show Config Switch commandThe following is an example of the Show Config Zoning command Keywords component Show Log Commandsettings Authority UserThe following is an example of the Show Log command The following is an example of the Show Log Options commanderrors Show Perf CommandAuthority SyntaxThe following is an example of the Show Perf Byte command Examples The following is an example of the Show Perf commandAuthority Show Setup CommandSyntax KeywordsThe following is an example of the Show Setup System command Syntax shutdown Shutdown CommandAuthority Admin Syntax test Test CommandPage 3. A series of test parameters are displayed on the screen. Press the Enter key to accept each default parameter value, or type a new value for each parameter and press the Enter key. The TestLength parameter is the number of frames sent, the FrameSize 256 byte maximum in some cases parameter is the number of bytes in each frame, and the DataPattern parameter is the pattern in the payload. Before running the test, make sure that the device attached to the port can handle the test parameters Authority User Syntax uptime Uptime CommandKeywords accounts User CommandThe following is an example of the User Delete command The following is an example of the User Add commandThe following is an example of the User List command password 4-20 charsAuthority Whoami CommandSyntax ExamplesSyntax zone Zone Commandmembers zone listremove zone members rename zoneold zonenewThe following is an example of the Zone Members command Examples The following is an example of the Zone List commandSANbox2 # zone zonesets zone1 The following is an example of the Zone Zonesets commandCurrent List of ZoneSets for Zone wwnb0241f zoneset1Syntax zoneset Zoneset CommandRemoves a list of zones given by zonelist from the zone set given by zone1 zone2 zone3 The following is an example of the Zoneset Zones commandSANbox2 # zoneset zones ssss Current List of Zones for ZoneSet ssss Keywords active Zoning CommandExamples The following is an example of the Zoning Edit command B-79 B - Command Line Interface Zoning Command59021-05 B 59021-05 B B - Command Line Interface Zoning CommandB-80 Glossary Frame Private Loop 59021-05 B SANbox2-16 Fibre Channel Switch Installation GuideGlossary-4 Numerics IndexPage Page Page Page add member zone B-74 copy B-74