Manuals / Q-Logic / Computer Equipment / Network Hardware

Q-Logic 9000 manual Technical Support, Availability

Models: 9000

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1 – Introduction Technical Support

1.3

Technical Support

Customers should contact their authorized maintenance provider for technical support of their QLogic switch products. QLogic-direct customers may contact QLogic Technical Support; others will be redirected to their authorized maintenance provider.

Visit the QLogic support Web site listed in Contact Information for the latest firmware and software updates.

1.3.1

Availability

QLogic Technical Support for products under warranty is available during local standard working hours excluding QLogic Observed Holidays.

1-2	D000003-006 Rev. A

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Q-Logic 9000 manual Technical Support, Availability

Contents

D000003-006 Rev. A SilverStorm 9000 Users GuideS i m p l i f y PagePage SilverStorm 9000 Users GuideD000003-006 Rev. A Page SilverStorm 9000 Users GuideD000003-006 Rev. A Linux is a registered trademark of Linus TorvaldsFirst Published March Printed in U.S.A SilverStorm 9000 Users Guide2007 QLogic Corporation. All rights reserved worldwide PageSection Operations and AdministrationFVIC Configuration and Monitoring Features IntroductionAppendix A Troubleshooting and Technical Reference EVIC Configuration and Monitoring FeaturesSection InfiniBand Troubleshooting ScenariosA.2.1 SilverStorm 9000 Users GuidePage SilverStorm 9000 Users GuideD000003-006 Rev. A License Agreements IntroductionIntended Audience SectionTechnical Support Availabilitysupport.qlogic.com Contact InformationSupport Headquarters North American Region1 - Introduction Technical Support D000003-006 Rev. AChassis Viewer Operations and AdministrationSection Figure 2-2. SilverStorm 9024 Home Page Home PageFigure 2-3. SilverStorm 9240 Lower Hemisphere Home Page Figure 2-5. Support Button Displaying the Chassis ViewFigure 2-4. Help Button Figure 2-6. Support Contact ScreenFigure 2-7. Leaf/VIO Module Chassis Mouseover Figure 2-8. Spine Module Chassis MouseoverFigure 2-9. 9240 Chassis View Displaying the Leaf/VIO and Spine Module ViewsLeaf Module View Figure 2-10. Leaf Module MouseoverFigure 2-12. VIO Module Mouseover VIO Module ViewFigure 2-11. Leaf Module View Figure 2-13. VIO Module ViewFigure 2-14. Spine Module Mouseover Spine Module ViewComponent Details Area Figure 2-15. Spine Module ViewFigure 2-17. Details Header Details HeaderFigure 2-16. Component Details Area Figure 2-18. Leaf/VIO and Spine Information AreaModifying Switch Component Information Figure 2-19. Chassis View Component Information AreaFigure 2-21. Reboot Window Rebooting the 9024 SwitchRebooting the MPFD switches using Chassis Viewer Figure 2-22. Reboot ScreenRebooting Multiple Managed Spines using the CLI Chassis View Component Information Area TabsSystem Tab LEDs and Sensors TabFigure 2-23. LEDs and Sensors Tab Chassis FRU Tab Power Tab Backplane Tab Configuration and Monitoring FeaturesFan Tab Chassis View MenuSet Level Figure 2-27. Log System Configurator Device TabLogging Figure 2-25. Logging SubmenuFigure 2-28. Device Tab Software Module Configurator DEBUG1 - Messages that describe the states of connections and links Figure 2-30. Log System Configurator Syslog Host Tab Preset TabFigure 2-29. Log System Configurator Preset Tab Syslog TabFigure 2-31. Reset Levels Button Configure Syslog on the Syslog ServerReset Log Levels Figure 2-32. Reset Log Levels WindowFigure 2-33. Maintenance Menu MaintenanceFirmware Update Figure 2-34. Firmware Update ButtonLDAP Configuration Figure 2-36. LDAP Configuration ButtonFigure 2-37. LDAP Authentication Screen HTTP/CLI Session ConfigurationFigure 2-38. HTTP/CLI Session Config Button Figure 2-39. HTTP/CLI Session Configuration Screen Figure 2-40. User Authentication Dropdown List2. Select Target Configuration Target ConfigurationFigure 2-42. Target MIB Configuration Button SNMPFigure 2-43. SNMP Target Configuration Window Target Configuration Window Field Descriptions Page Filter Status Figure 2-44. Filter Status ButtonFigure 2-45. SNMP Filter Status Screen Set Community StringsFigure 2-46. Set Community Strings Button Figure 2-48. Configuration File Administration Menu Configuration File AdministrationFigure 2-47. Set Community Strings Window 2. Click Config File Admin AdministerFigure 2-49. Configuration File Administration - Administer Figure 2-50. Configuration File Administration ScreenFigure 2-52. Configuration File Administration - Host Up/Download Host Upload/DownloadFigure 2-53. Configuration File Upload/Download Screen Figure 2-54. Upload ScreenFigure 2-55. Trap Control Figure 2-56. Configuration File Trap Control ScreenTrap Control 2. Click Config File AdminChassis Traps Figure 2-57. Chassis Trap Control2. Click Trap Control. The Chassis Trap Control screen is displayed Figure 2-58. Chassis Trap Control ScreenSlot Group icsChassisTrapModuleNotResponding Port Statistics Figure 2-59. IB Port StatisticsUnderstanding Port Naming Conventions Figure 2-60. Chassis IB Port StatisticsPort Statistics Field Descriptions InfiniBand Statistics Leaf Modules Leaf and Spine Module IB Port StatisticsFigure 2-61. Leaf Port Stats Menu Figure 2-62. Leaf Port Statistics Window Spine ModulesFigure 2-63. Spine Port Stats Menu Figure 2-64. Spine Port Statistics Window Set Field ThresholdsFigure 2-65. Set Field Thresholds Figure 2-66. Set Field Thresholds Screen portXmitDataThresh Figure 2-67. Switch Time Service Time ServiceFigure 2-68. System Time Information Screen Figure 2-70. Time Service - Manual Setup Figure 2-69. Time Service - NTP Setup1. Click the Use Network Time Protocol? checkbox Figure 2-71. Time Service - Time Zone/Daylight Saving Time Setup Configuring the Switch OOB IP AddressFigure 2-72. Set Switch OOB IP Address Button Figure 2-74. Set Switch Default Gateway IP Address Button Configuring the Switch Default Gateway IP Address1. From the OOB LAN IP submenu, click Set Default Gateway IP Figure 2-75. Set Default Gateway IP WindowAutomatically starting the Fabric Manager Fabric Manager ConfigurationFigure 2-77. Subnet Manager Configuration Window Figure 2-76. Subnet Manager SubmenuDetermining the Active Fabric Manager The smquery ApplicationRunning smquery Quick Start Installing smquery from an Embedded Product CDFor the Embedded Fabric Manager Running smquery smShowConfigsmSetConfig smShowStatusCommand Syntax and Options smShowSwitchessmShowServices smShowGroupsSpine View Menu Figure 2-78. Spine View MenuFigure 2-80. View Log Button Viewing the LogFigure 2-79. Logging Submenu Figure 2-81. Sample Message Log4. Select Edit, Paste or CTRL + Purging the Log2. Select Edit, Copy or CTRL + C Figure 2-82. Purge Log ButtonFigure 2-85. Boot Image Selection Screen Select Boot ImageFigure 2-84. Select Boot Image Button Figure 2-86. Boot Image File Pop UpFigure 2-87. Subnet Manager Submenu Accessing the Subnet Manager Control WindowFabric Manager Control Figure 2-88. Subnet Manager Control ButtonRestarting the Fabric Manager Starting the Fabric ManagerFigure 2-89. Subnet Manager Control Window Stopping the Fabric Manager License Keys Key Administration2. Click Key Administration. The Key Management window is displayed Adding a New License KeyFigure 2-93. License Key Submenu Deleting a License KeyFigure 2-92. License Key Management Information Window Figure 2-94. Key Management WindowD000003-006 Rev. A 2 - Operations and Administration4. Click OK to delete 2-652-66 2 - Operations and Administration Spine View MenuD000003-006 Rev. A Figure 3-2. Logging Submenu FVIC Configuration and Monitoring FeaturesFigure 3-1. FVIC Menu Logging2. Select Edit, Copy or CTRL + C Figure 3-3. View Log ButtonFigure 3-4. Sample Message Log 4. Select Edit, Paste or CTRL +Figure 3-5. Set Level Button Figure 3-6. Log System Configurator Device TabSet Level Figure 3-7. Device Tab Software Module Configurator Page Preset Tab Figure 3-8. Log System Configurator Preset TabFigure 3-9. Reset Levels Button Reset Log LevelsFigure 3-12. Purge Log Confirmation Window Figure 3-10. Reset Log Levels WindowFigure 3-11. Purge Log Button Purging the LogMaintenance Figure 3-13. Select Boot Image ButtonFigure 3-14. Boot Image Selection Screen Select Boot ImageFigure 3-15. Boot Image File Pop Up Fibre Channel ConfigurationFigure 3-16. Fibre Channel Configuration Submenu Figure 3-18. FCP Port Configuration Screen FCP Port ConfigurationFigure 3-17. FCP Port Configuration Figure 3-19. FCP Interconnect - Set SpeedFigure 3-20. FCP Interconnect - Set Topology FCP Device DiscoveryFigure 3-21. FCP Device Discovery Button Figure 3-22. Fibre Channel Target Device Configuration Window Figure 3-23. Discovered Devices TableFigure 3-24. Configuring a Discovered Target Figure 3-25. Configured Target Devices TableDiscover the SRP Initiators SRP Initiator Discovery and ConfigurationManually Configure each SRP Initiator Port Use WildcardingFigure 3-26. SRP Initiator Discovery and Configuration Button Figure 3-27. Fibre Channel SRP Initiator Configuration WindowFigure 3-30. Configured Initiators Table Figure 3-29. Configuring a Discovered InitiatorFigure 3-28. Discovered Hosts Table Figure 3-31. Click to Add Host Button Figure 3-32. Add Host WindowFigure 3-33. Add Host Window Wildcarding Figure 3-34. SRP Initiators WildcardingFigure 3-35. SRP Map Configuration Button SRP Map ConfigurationFigure 3-36. SRP Map Configuration Window Figure 3-38. Map Configuration Wizard Figure 3-37. Click to Add LinkDeleting a Configured Map Figure 3-39. Map Configuration Wizard - StepFigure 3-40. Initiator and Map Configuration Information Figure 3-41. Deactivate ButtonFigure 3-43. Map Deletion Successful Message StatisticsFigure 3-42. Inactive Entry Status and Delete Map Button Figure 3-44. Statistics SubmenuFigure 3-45. IB Port Statistics InfiniBand Port StatisticsFigure 3-46. FVIC IB Port Statistics Port Statistics Field Descriptions InfiniBand Statistics FCP Target Device Statistics Figure 3-47. FCP Target Device Statistics ButtonFigure 3-48. FCP Target Device Statistics Window 128 512 1024 2048 Out Frame Size Figure 3-49. SRP Initiator Statistics Button SRP Initiator StatisticsFigure 3-50. SRP Initiator Statistics Window Fibre Channel Port Statistics Figure 3-51. FC Port Statistics ButtonFigure 3-52. FC Port Statistics Window Figure 3-53. Fibre Channel Trap Control Submenu Fibre Channel Trap Control2. Click Trap Control Figure 3-54. FC Trap Control Screen Figure 4-2. Logging Submenu EVIC Configuration and Monitoring FeaturesFigure 4-1. EVIC Menu Logging2. Select Edit, Copy or CTRL + C Figure 4-3. View Log ButtonFigure 4-4. Sample Message Log 4. Select Edit, Paste or CTRL +Figure 4-5. Set Level Button Figure 4-6. Log System Configurator Device TabSet Level Figure 4-7. Device Tab Software Module Configurator Page Preset Tab Figure 4-8. Log System Configurator Preset TabFigure 4-9. Reset Levels Button Reset Log LevelsFigure 4-12. Purge Log Confirmation Window Figure 4-10. Reset Log Levels WindowFigure 4-11. Purge Log Button Purging the LogMaintenance Figure 4-13. Select Boot Image ButtonFigure 4-14. Boot Image Selection Screen Select Boot ImageFigure 4-15. Boot Image File Pop Up ConfigurationFigure 4-16. Configuration Menu Figure 4-17. Virtual NIC Button Virtual NIC InformationFigure 4-18. Virtual NIC Information Window Last Host Name The name of the host that last used the IOC Figure 4-19. Configure Pause Configure PauseFigure 4-20. Pause Capability Window Figure 4-21. Configure MTU Size Configure MTU SizeViPort Count Configuration Figure 4-22. MTU Capability WindowFigure 4-23. VPort Count VLAN ConfigurationFigure 4-24. ViPort Count Window Figure 4-26. VLAN Configuration Window Ethernet Ports Figure 4-25. VLAN ConfigurationPort Type Ethernet Egress Rule Figure 4-27. VLAN Configuration Window Host Ports Port Type HostPage Page Figure 4-28. VLAN Configuration Example Ethernet Ports VLAN Configuration ExampleFigure 4-29. VLAN Configuration Example Host Ports Host Interface Configuration VLAN SetupFigure 4-30. VLAN Setup Ethernet Port Configuration EVIC ConfigurationHost Port Configuration vlanEgressRuleSet vi 56Figure 4-31. Alternative VLAN Setup Alternative VLAN SetupAdditional Notes Figure 4-32. Link Aggregation Link AggregationFigure 4-33. Link Aggregation Window Current Agg # Figure 4-34. Maximum Packet Age Maximum Packet AgeFigure 4-35. Maximum Packet Age Window Figure 4-36. Port Mirroring Port MirroringFigure 4-37. Port Mirroring Window Statistics Figure 4-38. Statistics SubmenuFigure 4-39. IB Port Statistics InfiniBand Port StatisticsFigure 4-40. IB Port Statistics InfiniBand Statistics Port Configuration and Statistics Figure 4-41. Port Configuration and Statistics ButtonValues are Enabled or Disabled Figure 4-42. Port Statistics OverviewThe total number of octets of data received on the network. Pkts Pkts65to127Octets Power Supply Troubleshooting and Technical ReferenceSwitch Hardware ChecksA.1.3 OOB Ethernet RJ45 PortLeaf Module IB Ports A.1.4Invalid IP Address entered via Console Port Troubleshooting ScenariosInfiniBand Nodes cannot be seen in SilverStorm Fabric ViewerTroubleshooting Scenarios D000003-006 Rev. A