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9000 manual Troubleshooting Scenarios, D000003-006 Rev. A
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Troubleshooting
Install
Maintenance
FVIC Configuration and Monitoring Features
Preset Tab
69. Time Service - NTP Setup
Command Syntax and Options
From the OOB LAN IP submenu, click Set Default Gateway IP
Power Tab
Time Service
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Troubleshooting Scenarios
Q
A-4
D000003-006
Rev. A
Page 149
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Contents
D000003-006 Rev. A
SilverStorm 9000 Users Guide
S i m p l i f y
Page
SilverStorm 9000 Users Guide
Page
D000003-006 Rev. A
Page
SilverStorm 9000 Users Guide
D000003-006 Rev. A
Linux is a registered trademark of Linus Torvalds
First Published March Printed in U.S.A
SilverStorm 9000 Users Guide
2007 QLogic Corporation. All rights reserved worldwide
Page
Section
Operations and Administration
FVIC Configuration and Monitoring Features
Introduction
EVIC Configuration and Monitoring Features
Appendix A Troubleshooting and Technical Reference
Section
InfiniBand
Troubleshooting Scenarios
A.2.1
SilverStorm 9000 Users Guide
SilverStorm 9000 Users Guide
Page
D000003-006 Rev. A
License Agreements
Introduction
Intended Audience
Section
Technical Support
Availability
support.qlogic.com
Contact Information
Support Headquarters
North American Region
1 - Introduction Technical Support
D000003-006 Rev. A
Operations and Administration
Chassis Viewer
Section
Home Page
Figure 2-2. SilverStorm 9024 Home Page
Figure 2-3. SilverStorm 9240 Lower Hemisphere Home Page
Figure 2-5. Support Button
Displaying the Chassis View
Figure 2-4. Help Button
Figure 2-6. Support Contact Screen
Figure 2-7. Leaf/VIO Module Chassis Mouseover
Figure 2-8. Spine Module Chassis Mouseover
Figure 2-9. 9240 Chassis View
Displaying the Leaf/VIO and Spine Module Views
Leaf Module View
Figure 2-10. Leaf Module Mouseover
Figure 2-12. VIO Module Mouseover
VIO Module View
Figure 2-11. Leaf Module View
Figure 2-13. VIO Module View
Figure 2-14. Spine Module Mouseover
Spine Module View
Component Details Area
Figure 2-15. Spine Module View
Figure 2-17. Details Header
Details Header
Figure 2-16. Component Details Area
Figure 2-18. Leaf/VIO and Spine Information Area
Modifying Switch Component Information
Figure 2-19. Chassis View Component Information Area
Figure 2-21. Reboot Window
Rebooting the 9024 Switch
Rebooting the MPFD switches using Chassis Viewer
Figure 2-22. Reboot Screen
Rebooting Multiple Managed Spines using the CLI
Chassis View Component Information Area Tabs
LEDs and Sensors Tab
System Tab
Figure 2-23. LEDs and Sensors Tab
Chassis FRU Tab
Power Tab
Backplane Tab
Configuration and Monitoring Features
Fan Tab
Chassis View Menu
Set Level
Figure 2-27. Log System Configurator Device Tab
Logging
Figure 2-25. Logging Submenu
Figure 2-28. Device Tab Software Module Configurator
DEBUG1 - Messages that describe the states of connections and links
Figure 2-30. Log System Configurator Syslog Host Tab
Preset Tab
Figure 2-29. Log System Configurator Preset Tab
Syslog Tab
Figure 2-31. Reset Levels Button
Configure Syslog on the Syslog Server
Reset Log Levels
Figure 2-32. Reset Log Levels Window
Figure 2-33. Maintenance Menu
Maintenance
Firmware Update
Figure 2-34. Firmware Update Button
LDAP Configuration
Figure 2-36. LDAP Configuration Button
HTTP/CLI Session Configuration
Figure 2-37. LDAP Authentication Screen
Figure 2-38. HTTP/CLI Session Config Button
Figure 2-39. HTTP/CLI Session Configuration Screen
Figure 2-40. User Authentication Dropdown List
2. Select Target Configuration
Target Configuration
Figure 2-42. Target MIB Configuration Button
SNMP
Figure 2-43. SNMP Target Configuration Window
Target Configuration Window Field Descriptions
Page
Filter Status
Figure 2-44. Filter Status Button
Set Community Strings
Figure 2-45. SNMP Filter Status Screen
Figure 2-46. Set Community Strings Button
Configuration File Administration
Figure 2-48. Configuration File Administration Menu
Figure 2-47. Set Community Strings Window
2. Click Config File Admin
Administer
Figure 2-49. Configuration File Administration - Administer
Figure 2-50. Configuration File Administration Screen
Figure 2-52. Configuration File Administration - Host Up/Download
Host Upload/Download
Figure 2-53. Configuration File Upload/Download Screen
Figure 2-54. Upload Screen
Figure 2-55. Trap Control
Figure 2-56. Configuration File Trap Control Screen
Trap Control
2. Click Config File Admin
Chassis Traps
Figure 2-57. Chassis Trap Control
2. Click Trap Control. The Chassis Trap Control screen is displayed
Figure 2-58. Chassis Trap Control Screen
Slot Group icsChassisTrapModuleNotResponding
Port Statistics
Figure 2-59. IB Port Statistics
Understanding Port Naming Conventions
Figure 2-60. Chassis IB Port Statistics
Port Statistics Field Descriptions
InfiniBand Statistics
Leaf and Spine Module IB Port Statistics
Leaf Modules
Figure 2-61. Leaf Port Stats Menu
Spine Modules
Figure 2-62. Leaf Port Statistics Window
Figure 2-63. Spine Port Stats Menu
Set Field Thresholds
Figure 2-64. Spine Port Statistics Window
Figure 2-65. Set Field Thresholds
Figure 2-66. Set Field Thresholds Screen
portXmitDataThresh
Time Service
Figure 2-67. Switch Time Service
Figure 2-68. System Time Information Screen
Figure 2-69. Time Service - NTP Setup
Figure 2-70. Time Service - Manual Setup
1. Click the Use Network Time Protocol? checkbox
Configuring the Switch OOB IP Address
Figure 2-71. Time Service - Time Zone/Daylight Saving Time Setup
Figure 2-72. Set Switch OOB IP Address Button
Figure 2-74. Set Switch Default Gateway IP Address Button
Configuring the Switch Default Gateway IP Address
1. From the OOB LAN IP submenu, click Set Default Gateway IP
Figure 2-75. Set Default Gateway IP Window
Automatically starting the Fabric Manager
Fabric Manager Configuration
Figure 2-77. Subnet Manager Configuration Window
Figure 2-76. Subnet Manager Submenu
Determining the Active Fabric Manager
The smquery Application
Installing smquery from an Embedded Product CD
Running smquery Quick Start
For the Embedded Fabric Manager
Running smquery
smShowConfig
smSetConfig
smShowStatus
Command Syntax and Options
smShowSwitches
smShowServices
smShowGroups
Spine View Menu
Figure 2-78. Spine View Menu
Figure 2-80. View Log Button
Viewing the Log
Figure 2-79. Logging Submenu
Figure 2-81. Sample Message Log
4. Select Edit, Paste or CTRL +
Purging the Log
2. Select Edit, Copy or CTRL + C
Figure 2-82. Purge Log Button
Figure 2-85. Boot Image Selection Screen
Select Boot Image
Figure 2-84. Select Boot Image Button
Figure 2-86. Boot Image File Pop Up
Figure 2-87. Subnet Manager Submenu
Accessing the Subnet Manager Control Window
Fabric Manager Control
Figure 2-88. Subnet Manager Control Button
Starting the Fabric Manager
Restarting the Fabric Manager
Figure 2-89. Subnet Manager Control Window
Stopping the Fabric Manager
License Keys Key Administration
2. Click Key Administration. The Key Management window is displayed
Adding a New License Key
Figure 2-93. License Key Submenu
Deleting a License Key
Figure 2-92. License Key Management Information Window
Figure 2-94. Key Management Window
D000003-006 Rev. A
2 - Operations and Administration
4. Click OK to delete
2-65
2 - Operations and Administration Spine View Menu
2-66
D000003-006 Rev. A
Figure 3-2. Logging Submenu
FVIC Configuration and Monitoring Features
Figure 3-1. FVIC Menu
Logging
2. Select Edit, Copy or CTRL + C
Figure 3-3. View Log Button
Figure 3-4. Sample Message Log
4. Select Edit, Paste or CTRL +
Figure 3-6. Log System Configurator Device Tab
Figure 3-5. Set Level Button
Set Level
Figure 3-7. Device Tab Software Module Configurator
Page
Preset Tab
Figure 3-8. Log System Configurator Preset Tab
Figure 3-9. Reset Levels Button
Reset Log Levels
Figure 3-12. Purge Log Confirmation Window
Figure 3-10. Reset Log Levels Window
Figure 3-11. Purge Log Button
Purging the Log
Maintenance
Figure 3-13. Select Boot Image Button
Figure 3-14. Boot Image Selection Screen
Select Boot Image
Fibre Channel Configuration
Figure 3-15. Boot Image File Pop Up
Figure 3-16. Fibre Channel Configuration Submenu
Figure 3-18. FCP Port Configuration Screen
FCP Port Configuration
Figure 3-17. FCP Port Configuration
Figure 3-19. FCP Interconnect - Set Speed
FCP Device Discovery
Figure 3-20. FCP Interconnect - Set Topology
Figure 3-21. FCP Device Discovery Button
Figure 3-22. Fibre Channel Target Device Configuration Window
Figure 3-23. Discovered Devices Table
Figure 3-24. Configuring a Discovered Target
Figure 3-25. Configured Target Devices Table
Discover the SRP Initiators
SRP Initiator Discovery and Configuration
Manually Configure each SRP Initiator Port
Use Wildcarding
Figure 3-26. SRP Initiator Discovery and Configuration Button
Figure 3-27. Fibre Channel SRP Initiator Configuration Window
Figure 3-29. Configuring a Discovered Initiator
Figure 3-30. Configured Initiators Table
Figure 3-28. Discovered Hosts Table
Figure 3-31. Click to Add Host Button
Figure 3-32. Add Host Window
Figure 3-33. Add Host Window Wildcarding
Figure 3-34. SRP Initiators Wildcarding
SRP Map Configuration
Figure 3-35. SRP Map Configuration Button
Figure 3-36. SRP Map Configuration Window
Figure 3-38. Map Configuration Wizard
Figure 3-37. Click to Add Link
Deleting a Configured Map
Figure 3-39. Map Configuration Wizard - Step
Figure 3-40. Initiator and Map Configuration Information
Figure 3-41. Deactivate Button
Figure 3-43. Map Deletion Successful Message
Statistics
Figure 3-42. Inactive Entry Status and Delete Map Button
Figure 3-44. Statistics Submenu
InfiniBand Port Statistics
Figure 3-45. IB Port Statistics
Figure 3-46. FVIC IB Port Statistics
Port Statistics Field Descriptions
InfiniBand Statistics
FCP Target Device Statistics
Figure 3-47. FCP Target Device Statistics Button
Figure 3-48. FCP Target Device Statistics Window
128 512 1024 2048 Out Frame Size
SRP Initiator Statistics
Figure 3-49. SRP Initiator Statistics Button
Figure 3-50. SRP Initiator Statistics Window
Fibre Channel Port Statistics
Figure 3-51. FC Port Statistics Button
Figure 3-52. FC Port Statistics Window
Fibre Channel Trap Control
Figure 3-53. Fibre Channel Trap Control Submenu
2. Click Trap Control
Figure 3-54. FC Trap Control Screen
Figure 4-2. Logging Submenu
EVIC Configuration and Monitoring Features
Figure 4-1. EVIC Menu
Logging
2. Select Edit, Copy or CTRL + C
Figure 4-3. View Log Button
Figure 4-4. Sample Message Log
4. Select Edit, Paste or CTRL +
Figure 4-6. Log System Configurator Device Tab
Figure 4-5. Set Level Button
Set Level
Figure 4-7. Device Tab Software Module Configurator
Page
Preset Tab
Figure 4-8. Log System Configurator Preset Tab
Figure 4-9. Reset Levels Button
Reset Log Levels
Figure 4-12. Purge Log Confirmation Window
Figure 4-10. Reset Log Levels Window
Figure 4-11. Purge Log Button
Purging the Log
Maintenance
Figure 4-13. Select Boot Image Button
Figure 4-14. Boot Image Selection Screen
Select Boot Image
Configuration
Figure 4-15. Boot Image File Pop Up
Figure 4-16. Configuration Menu
Virtual NIC Information
Figure 4-17. Virtual NIC Button
Figure 4-18. Virtual NIC Information Window
Last Host Name The name of the host that last used the IOC
Configure Pause
Figure 4-19. Configure Pause
Figure 4-20. Pause Capability Window
Figure 4-21. Configure MTU Size
Configure MTU Size
ViPort Count Configuration
Figure 4-22. MTU Capability Window
VLAN Configuration
Figure 4-23. VPort Count
Figure 4-24. ViPort Count Window
Figure 4-25. VLAN Configuration
Figure 4-26. VLAN Configuration Window Ethernet Ports
Port Type Ethernet
Egress Rule
Figure 4-27. VLAN Configuration Window Host Ports
Port Type Host
Page
Page
VLAN Configuration Example
Figure 4-28. VLAN Configuration Example Ethernet Ports
Figure 4-29. VLAN Configuration Example Host Ports
VLAN Setup
Host Interface Configuration
Figure 4-30. VLAN Setup
Ethernet Port Configuration
EVIC Configuration
Host Port Configuration
vlanEgressRuleSet vi 56
Alternative VLAN Setup
Figure 4-31. Alternative VLAN Setup
Additional Notes
Link Aggregation
Figure 4-32. Link Aggregation
Figure 4-33. Link Aggregation Window
Current Agg #
Maximum Packet Age
Figure 4-34. Maximum Packet Age
Figure 4-35. Maximum Packet Age Window
Port Mirroring
Figure 4-36. Port Mirroring
Figure 4-37. Port Mirroring Window
Statistics
Figure 4-38. Statistics Submenu
Figure 4-39. IB Port Statistics
InfiniBand Port Statistics
Figure 4-40. IB Port Statistics
InfiniBand Statistics
Port Configuration and Statistics
Figure 4-41. Port Configuration and Statistics Button
Values are Enabled or Disabled
Figure 4-42. Port Statistics Overview
The total number of octets of data received on the network. Pkts
Pkts65to127Octets
Power Supply
Troubleshooting and Technical Reference
Switch
Hardware Checks
A.1.3
OOB Ethernet RJ45 Port
Leaf Module IB Ports
A.1.4
Invalid IP Address entered via Console Port
Troubleshooting Scenarios
InfiniBand
Nodes cannot be seen in SilverStorm Fabric Viewer
Troubleshooting Scenarios
D000003-006 Rev. A
