Hardware Checks
Q
A.1.3
Fan
| Problem | Fix |
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| Red LED is lit | Call Tech Support |
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| Fan not running | Ensure fan is seated properly. |
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| If fan continues to be inoperable, call |
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| Tech Support |
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A.1.4 |
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OOB Ethernet RJ45 Port |
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| Problem | Fix |
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| The RJ45 Ethernet Port(s) have a | Ensure that the cable is a |
| RJ45 Cable with a Noise Problem: | |
| This problem would occur if there is | crossover cable). |
| a RJ45 cable that has poor |
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| shielding or contact of pins. | If using a |
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| experiencing this problem, test with a |
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| known good cable. |
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| Absence of Ethernet link and/or | Ensure that the Ethernet cable is Cat |
| intermittent Ethernet connectivity. | 5E or Cat 6 certified. |
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A.1.5 |
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Leaf Module IB Ports |
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Problem | Fix |
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No LED | Make sure the IB cable is properly |
| connected to both the leaf port and to |
| the destination device. |
| Make sure the other end of the |
| connection is plugged into a functioning |
| HCA or switch. |
| Make sure the cable does not exceed |
| maximum distances. |
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Bad IB Cable | Test with a known good IB cable. |
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