Opening the Troubleshooting Guide | Samsung CLX-8380ND manual

Opening the Troubleshooting Guide

Using the troubleshooting guide, you can view solutions for error status problems.

Right-click (in Windows or Linux) or click (in Mac OS X) the Smart Panel icon and select Troubleshooting Guide.

Changing the Smart Panel Program Settings

Right-click (in Windows or Linux) or click (in Mac OS X) the Smart Panel icon and select Options.

Select the settings you want from the Options window.

33 Using Smart Panel

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Samsung CLX-8380ND manual Opening the Troubleshooting Guide, Changing the Smart Panel Program Settings

Contents

Page Page Contact Samsung worldwide Spain Contents Faxing Optional Loading originals and print mediaCopying Scanning Basic printing Using USB flash memoryMachine status and advanced setup Maintenance Troubleshooting Specifications Ordering supplies and accessoriesInstalling accessories Glossary Index About this user’s guide Finding more information Laser Safety Statement Safety and Regulatory InformationImportant Precautions and Safety Information Recycling Ozone SafetyPower Saver Radio Frequency Emissions Replacing the Fitted Plug for UK Only Fax BrandingRinger Equivalence Number You should also know that Original SSLeay License Declaration of Conformity European CountriesOpenSSL License Approvals and CertificationsPage Special features Introduction Features SCX-8380ND Use USB flash memory devices Machine overview Front view Rear view Control panel overview Introducing the touch screen and useful buttons Status Understanding the Status LEDMenu map Main screen Admin Setting Machine Status Software overview Supplied software Windows Printer driver featuresSystem requirements Macintosh Operating system LinuxRequirements Free HDD space Getting Started Setting up the hardwareSetting up the network Press Admin Setting Installing the softwareConfiguring network protocol via the machine Supported operating systems Getting Started Starting the program Using the SetIP programInstalling the program Double click Application SetIP Setting the authentication password Altitude adjustmentMachines basic settings Setting the date and time Setting the default tray and paper Setting job timeoutUsing power saving feature Changing the default settings Click Machine Settings Changing the font settingClick Printer Setting Understanding the keyboard On the scanner glass Loading originals and print mediaLoading originals Dadf Selecting print media Specification on print media Type Size Dimensions Weight Capacitya Guidelines for special print media Media sizes supported in each modeGuidelines for selecting and storing print media Media type Guidelines Transparencies To avoid damaging the machine, use only Changing the size of the paper in the paper tray Label Loading paperPunched paper Envelope Tips on using the multi-purpose trayMulti-purpose tray Label Banner paper Setting the paper size and type Basic tab CopyingUnderstanding the Copy screen Advanced tab Changing the size of originals Changing the settings for each copyCopying originals Reducing or enlarging copies Copying on both sides of originals Duplex Selecting the type of originals Using special copy featuresDeciding the form of copy output Collated / Staple Changing the darkness Copying ID with the manual ID copy option Press the Setup tab Copy Setup Mamual ID Copy SetupPress the Advanced tab ID Copy Mamual ID Copy Setup Up or 4-up copying N-up Book copying Poster copyingClone copying Transparency copying Booklet copyingCover copying Erasing edges Gray enhance copying Erasing background imagesShifting margins Understanding the Fax screen Faxing OptionalPreparing to fax Line port Micro filter DSL modem / Telephone line Sending a fax Setting the fax headerPress the Setup tab Fax Setup Machine ID & Fax No Sending a fax Automatic resending Delaying a fax transmissionSending a fax manually On Hook Dial Redialing the last number Receiving a fax Receiving manually in Telephone modeReceiving automatically in Answering Machine/ Fax mode Sending a priority fax Adjusting the document settings Setting up a fax phonebook Storing individual fax numbers Speed Dial No Setting up a fax phonebook using SyncThru Web ServicePress Machine Settings Fax Setup Fax Phone Book Storing Group fax numbers Group No Printing Deleting the polling document Using the polling optionStoring the originals for polling Polling a remote fax Storing originals in Mailbox Using MailboxCreating Mailbox Faxing to a remote Mailbox Printing a report after sending a faxSending a fax in toll save time Adding documents to a reserved delay fax job Forwarding a received fax to other destination Forwarding a sent fax to other destination by server Setting up the end fax toneSetting up receiving faxes in color Forwarding a received fax to other destination by server Scan to Email ScanningUnderstanding the Scan screen Press Scan to Email, NetScan or Scan to Server Scan to Server Output tabNetScan Register authorized network users User authentication for network scanningRegistering local authorized users Check the box next to From Field Security Options Setting up an e-mail accountScanning originals and sending through email Scan to Email Press Scan to Email Individual Storing email addressesEntering email addresses by the address book Group Preparation for network scanning Scanning originals and sending via NetScanEntering email addresses by the keyboard Scanning and sending via NetScan Preparation for scanning to SMB/FTP Select Duplex and Resolution in the Basic tabScanning originals and sending via SMB/ FTP Scan to Server Scanning and sending to SMB/FTP server Original Size Changing the scan feature settingsFeature Resolution dpi File Format Press Scan Scan to Email Or Scan to Server the Advanced tab Quality Scan PresetScan to Edge File Format Printing a document Canceling a print jobBasic printing Understanding the USB screen Using USB flash memoryAbout USB memory Plugging in an USB memory device Scanning Scan to USBScanning to an USB memory device Machine senses and determines the size of the original Press USB Scan to USB the Output tab Scan Preset Press USB Scan to USB the Output tab Quality To print a document from a USB memory device Printing from a USB memory deviceFile Policy Machine Status screen Machine SetupAdmin Setting screen General settings Browsing the machine’s status Adjustment Option Description Power SaverAdjusted here. Tray Confirmation Message is You set Within Job Offsetting to On, Copy Setup Fax Setup Ring Volume Speaker VolumeOption Description Junk Fax Setup Volume Clear Setting Network SetupAuthentication Press the Setup tab Authentication Optional Service Adjusting the color contrast Printing a report Monitoring the supplies life MaintenancePrinting a machine report Finding the serial number Checking Stored Documents Cleaning your machineSending the toner reorder notification Toner cartridge storage Maintaining the toner cartridgeRedistributing toner Expected cartridge life Replacing the toner cartridge Replacing the imaging unit Expected cartridge life Maintenance Replacing the waste toner container Maintenance Parts Items Part Name Yield Average To access SyncThru Web Service Managing your machine from the website Clearing document jams TroubleshootingTips for avoiding paper jams Misfeed of exiting paper Roller misfeed Clearing paper jams Tray Troubleshooting Optional tray Optional high capacity feeder If the paper is not feeding properly, pull the paper out Paper inside the machine Fuser area Duplex unit area Stacker finisher Paper jam in front of finisher Understanding display messages Paper jam at exit of finisher Message Meaning Suggested solutions Did not supply Message Meaning Suggested solutions Xxx tonerInstalled. Install it Reinstall Switch is locked or Message Meaning Suggested solutions Motor does notMessage Meaning Suggested solutions Paper Jam at Another problem Install it in finisher Message Meaning Suggested solutions Sensor failureNot installed Admin Setting to Paper feeding problems Solving other problemsTouch screen problem Printing problems Condition Possible cause Suggested solutions Dropouts Printing quality problemsToner specks Toner smear Condition Suggested solutions White SpotsVertical lines Misformed Option through Printer Settings Utility or Condition Suggested solutions SkewCondition Suggested solutions Loose toner Curl or wave Copying problems Scanning problems Network Scan problems Fax problems optional Common Windows problems Common PostScript problems Common Linux problems Problem Possible Cause and Solution An I/O error is reported while scanning Common Macintosh problems Problem Suggested solutions Supplies Ordering supplies and accessoriesAccessories How to purchase SCX-STP000 Installing a memory module Installing accessoriesPrecautions to take when installing accessories Disconnect the power cord Select the Samsung CLX-8380 Series PS printer Replacing the StaplerActivating the added memory in the PS printer properties Enabling Fax feature after installing the fax Option kit Specifications General specifications Printer specifications Copier specifications Scanner specifications Facsimile specifications optional Glossary ADF FDI Jpeg Pstn Index FDI USB Software section Contents Using Windows Postscript Driver Using Smart Panel Scanning with USB Select Typical installation for a local printer. Click Next Installing Printer SoftwareInstalling Software for Local Printing Custom Installation Select Custom installation. Click Next Select the components to be installed and click Next Installing Software for Network Printing Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Select the components you want to reinstall and click Next Removing Printer Software Installing mono printer driverClick OK in the Install From Disk window Installing Printer Software in Windows Select your printer driver from the Name drop-down list Printing a DocumentPrinting to a file PRN Select Printers and Faxes Select your printer driver icon Printer SettingsLayout Tab Layout Options Paper Tab Advanced Options Color ModeGraphics Tab Printer Tab Extras TabAbout Tab Using a Favorite Setting Using Help Advanced Printing Printing Multiple Pages on One Sheet of Paper N-Up Printing Printing Posters Printing Booklets Fitting Your Document to a Selected Paper Size Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document None Creating a Watermark Using WatermarksUsing an Existing Watermark Editing a Watermark Using a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page Overlay Using Windows PostScript Driver Advanced Using Direct Printing Utility Overview Direct Printing Utility Check the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Double-clickPrinters and Faxes Scanning Using Samsung SmarThru Office Using Samsung SmarThru Office Working area Uninstalling Samsung SmarThru Office Scanning Process with TWAIN- enabled SoftwareScanning Using the WIA Driver Using Onscreen Help File Windows Vista Buy Now Troubleshooting GuideUnderstanding Smart Panel Opening the Troubleshooting Guide Changing the Smart Panel Program Settings Getting Started Installing the Unified Linux DriverInstalling the Unified Linux Driver Uninstalling the Unified Linux Driver Click Uninstall Opening the Unified Driver Configurator Using the Unified Driver ConfiguratorPrinters Configuration Double-clickUnified Driver Configurator on Scanners Configuration Ports Configuration Configuring Printer Properties Printing from Applications Click Properties Scanning a DocumentPrinting Files Using the Image Manager Adding Job Type Settings Tools Function Select Easy Install and click Install. Easy Install is Installing SoftwareUninstalling software Select Uninstall and click Uninstall For a USB-connected Setting Up the PrinterFor a Network-connected Click Add on the Printer List Printing a Document Changing Printer SettingsPrinting Paper Printer FeaturesGraphics Printing Multiple Pages on One Sheet of Paper Duplex Printing Scanning with network ScanningScanning with USB Start Applications and click Image Capture Index Windows 17 true-type option Ver