Message

Meaning

Suggested solutions

 

 

 

[xxx] toner

The toner cartridge

Install a Samsung-

cartridge is not

you have installed is

genuine toner

compatible. Check

not for your

cartridge, designed

userís guide

machine.

for your machine.

 

 

 

[xxx] toner

The toner cartridge

Try to reinstall the

cartridge is not

is not installed or the

toner cartridge.

installed. Install it

CRUM (Consumer

 

 

Replaceable Unit

 

 

Monitor) in the

 

 

cartridge is not

 

 

properly connected.

 

 

 

 

[xxx] toner

The color toner

You can select the

cartridge is worn.

cartridge has run out.

option among Stop,

Replace with new

The machine stops

Continue or Mono

one

printing.

Only .

 

Note

If you select Stop, the

 

machine stops

 

If the black

printing. If you select

 

toner

Continue, the

 

cartridge is

machine keeps

 

empty,

printing, but the

 

Mono Only

quality cannot be

 

message

guaranteed.

 

does not

If you select Mono

 

appear.

 

Only, the machine

 

 

prints the data in

 

 

black. In this case, the

 

 

mono printing feature

 

 

is preset in the printer

 

 

properties.

 

 

When you copy, the

 

 

Start button will be

 

 

activated only with

 

 

this condition.

 

 

If you do not select

 

 

any, the machine will

 

 

work as Stop is

 

 

selected.

 

 

Replace the color

 

 

toner cartridge with a

 

 

new one. (Page 11.4)

 

 

 

[xxx] toner is

The lifespan of the

This message

empty. Replace

color toner cartridge

appears when the

toner cartridge

which the arrow

toner is completely

indicates is reached.

 

empty, and your

 

 

 

 

machine stops

 

 

printing. Replace the

 

 

toner cartridge with a

 

 

Samsung-genuine

 

 

toner cartridge.

 

 

 

[xxx] toner is low.

The toner cartridge is

Ensure a

Order new toner

almost empty.

replacement

cartridge

 

cartridge is in stock.

 

 

 

DC motor does not

There is a problem

Turn the machine off

operate: [zzz].

in the control of DC

and turn it on again. If

Please turn off

motor unit.

the problem persists,

then on

 

please call for

 

 

service.

 

 

 

Message

Meaning

Suggested solutions

 

 

 

 

Did not supply

Not supplied toner to

Remove the

enough [xxx]

the imaging unit.

 

sealing tape from

toner. Remove

 

 

the imaging unit.

seal tape &

 

Thoroughly roll the

reinstall

 

 

 

toner cartridge five

 

 

 

 

 

 

or six times, and

 

 

 

reinstall it.

 

 

Turn the machine

 

 

 

off and turn it on

 

 

 

again.

 

 

 

Did not supply

The machine

Open side door and

enough [xxx]

received several

close it. If the

toner. Please

papers with many

problem still persists,

open/close door

images, and it

please call for

 

cannot supply the

service.

 

toner properly.

 

 

 

 

 

Fax memory is

There is no more

Delete the received

almost full. Print

available fax

fax data in the

or remove

memory. No more

memory. Call for

received fax Job

fax data can be

service to delete fax

 

received.

memory.

 

 

 

Fax memory is full.

Available fax

Delete the received

Print or remove

memory is now

fax data in the

received fax Job

1MB.

memory to secure

 

 

memory. Call for

 

 

service.

 

 

 

Finisher door is

The finisher cover is

Close the finisher

open. Close it

not securely latched.

until it locks into

 

 

place.

 

 

 

Finisher error:

There is a problem

Turn the machine off

[zzz]. Please turn

in the finisher unit.

and reinstall the

off then on

 

finisher again. Check

 

 

that the finisher cable

 

 

is connected

 

 

properly. If the

 

 

problem persists,

 

 

please call for

 

 

service.

 

 

 

Fuser error: [zzz].

There is a problem

Turn the machine off

Please turn off

in the fuser unit

and turn it on again. If

then on

working.

the problem persists,

 

 

please call for

 

 

service.

 

 

 

Fuser unit is not

The fuser unit is not

Install the fuser unit.

installed correctly.

installed or correctly.

Call for service.

Install it

 

 

 

LSU error: [zzz].

There is a problem

Turn the machine off

Please turn off

in the control of LSU

and turn it on again. If

then on

unit.

the problem persists,

 

 

please call for

 

 

service.

 

 

 

 

12.12 <Troubleshooting>

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Image 108
Samsung CLX-8380ND Message Meaning Suggested solutions Xxx toner, Cartridge is not, Compatible. Check, Userís guide, Only