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Samsung CLX-8380ND Message Meaning Suggested solutions Sensor failure, Zzz. Call for, User? guide

Models: CLX-8380ND

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Message	Meaning	Suggested solutions

Sensor failure:	There is a problem	Turn the machine off
[zzz]. Call for	in the sensor signal.	and turn it on again. If
service		the problem persists,
		please call for
		service.

Shake [xxx] toner	The toner supply is	Thoroughly roll the
cartridge	low.	new cartridge five or
		six times to distribute
		the toner evenly
		inside the cartridge.
		(Page 11.3)

Staple cartridge is	Stapler is run out.	Order Staple
empty. Replace it		Cartridge.
		(Page 13.2) And
		replace it.
		(Page 14.2)

Staple cartridge is	The staple cartridge	Install the staple
not installed.	is not installed.	cartridge following
Install it in finisher		the steps explained
		on the back of the
		finisher door.
		(Page 14.2) If you
		want to continue the
		print job and
		disregard of this error
		message, go to
		Admin Setting to
		adjust the option.
		(Page 10.2)

System error:	There is a problem	Turn the machine off
[zzz]. Please turn	in the system	and turn it on again. If
off then on	operation.	the problem persists,
		please call for
		service.

This IP address	The IP address is	Check the IP address
conflicts with an IP	used in other place	or obtain a new IP
address already in	elsewhere.	address.
use. Check it
Too much paper in	The stacker is full of	Remove printouts
finisher stacker.	printouts.	from the stacker.
Remove printed
paper

Too much paper in	The printed papers	Remove printed outs
output bin tray.	are full on the output	from the output tray.
Remove printed	tray.
paper
Transfer belt is not	The transfer belt of	Install the a
valid for this	the machine is not for	Samsung-genuine
machine. Check	your machine.	part designed for your
user? guide		machine.
user? guide

Transfer belt unit	The life of the	Replace the part with
is worn. Replace it	transfer belt expires	a new one. Call for
	totally.	service.

Message	Meaning	Suggested solutions

Waste tank is full.	The life span of the	Replace a waste
Replace it	waste toner	toner container with a
	container has	Samsung-genuine
	expired and the	waste toner
	printer will stop	container.
	printing until a new	(Page 11.7)
	waste toner
	container is placed
	into the printer.

USE AUXILIARY	The credit is not	Insert credit into the
ACCESS	enough to access	Foreign Device.
	the job according to
	Foreign Device.

12.14 <Troubleshooting>

Image 110

Samsung CLX-8380ND Message Meaning Suggested solutions Sensor failure, Zzz. Call for, Shake xxx toner, Staple cartridge is

Contents

Page Page Contact Samsung worldwide Spain Contents Faxing Optional Loading originals and print mediaCopying Scanning Basic printing Using USB flash memoryMachine status and advanced setup Maintenance TroubleshootingSpecifications Ordering supplies and accessoriesInstalling accessories Glossary IndexAbout this user’s guide Finding more informationLaser Safety Statement Safety and Regulatory InformationImportant Precautions and Safety Information Recycling Ozone SafetyPower Saver Radio Frequency EmissionsReplacing the Fitted Plug for UK Only Fax BrandingRinger Equivalence Number You should also know thatOriginal SSLeay License Declaration of Conformity European CountriesOpenSSL License Approvals and CertificationsPage Special features IntroductionFeatures SCX-8380ND Use USB flash memory devicesMachine overview Front viewRear view Control panel overview Introducing the touch screen and useful buttons Status Understanding the Status LEDMenu map Main screenAdmin Setting Machine StatusSoftware overview Supplied softwareWindows Printer driver featuresSystem requirements MacintoshOperating system LinuxRequirements Free HDD spaceGetting Started Setting up the hardwareSetting up the network Press Admin Setting Installing the softwareConfiguring network protocol via the machine Supported operating systemsGetting Started Starting the program Using the SetIP programInstalling the program Double click Application SetIPSetting the authentication password Altitude adjustmentMachines basic settings Setting the date and timeSetting the default tray and paper Setting job timeoutUsing power saving feature Changing the default settingsClick Machine Settings Changing the font settingClick Printer Setting Understanding the keyboardOn the scanner glass Loading originals and print mediaLoading originals DadfSelecting print media Specification on print media Type Size Dimensions Weight CapacityaGuidelines for special print media Media sizes supported in each modeGuidelines for selecting and storing print media Media type GuidelinesTransparencies To avoid damaging the machine, use only Changing the size of the paper in the paper tray Label Loading paperPunched paper Envelope Tips on using the multi-purpose trayMulti-purpose tray Label Banner paperSetting the paper size and type Basic tab CopyingUnderstanding the Copy screen Advanced tabChanging the size of originals Changing the settings for each copyCopying originals Reducing or enlarging copies Copying on both sides of originals DuplexSelecting the type of originals Using special copy featuresDeciding the form of copy output Collated / Staple Changing the darknessCopying ID with the manual ID copy option Press the Setup tab Copy Setup Mamual ID Copy SetupPress the Advanced tab ID Copy Mamual ID Copy Setup Up or 4-up copying N-upBook copying Poster copyingClone copying Transparency copying Booklet copyingCover copying Erasing edgesGray enhance copying Erasing background imagesShifting margins Understanding the Fax screen Faxing OptionalPreparing to fax Line port Micro filter DSL modem / Telephone lineSending a fax Setting the fax headerPress the Setup tab Fax Setup Machine ID & Fax No Sending a faxAutomatic resending Delaying a fax transmissionSending a fax manually On Hook Dial Redialing the last numberReceiving a fax Receiving manually in Telephone modeReceiving automatically in Answering Machine/ Fax mode Sending a priority faxAdjusting the document settings Setting up a fax phonebook Storing individual fax numbers Speed Dial No Setting up a fax phonebook using SyncThru Web ServicePress Machine Settings Fax Setup Fax Phone Book Storing Group fax numbers Group NoPrinting Deleting the polling document Using the polling optionStoring the originals for polling Polling a remote faxStoring originals in Mailbox Using MailboxCreating Mailbox Faxing to a remote Mailbox Printing a report after sending a faxSending a fax in toll save time Adding documents to a reserved delay fax job Forwarding a received fax to other destinationForwarding a sent fax to other destination by server Setting up the end fax toneSetting up receiving faxes in color Forwarding a received fax to other destination by serverScan to Email ScanningUnderstanding the Scan screen Press Scan to Email, NetScan or Scan to ServerScan to Server Output tabNetScan Register authorized network users User authentication for network scanningRegistering local authorized users Check the box next to From Field Security Options Setting up an e-mail accountScanning originals and sending through email Scan to Email Press Scan to EmailIndividual Storing email addressesEntering email addresses by the address book GroupPreparation for network scanning Scanning originals and sending via NetScanEntering email addresses by the keyboard Scanning and sending via NetScanPreparation for scanning to SMB/FTP Select Duplex and Resolution in the Basic tabScanning originals and sending via SMB/ FTP Scan to Server Scanning and sending to SMB/FTP serverOriginal Size Changing the scan feature settingsFeature Resolution dpi File Format Press Scan Scan to Email Or Scan to Server the Advanced tabQuality Scan PresetScan to Edge File FormatPrinting a document Canceling a print jobBasic printing Understanding the USB screen Using USB flash memoryAbout USB memory Plugging in an USB memory deviceScanning Scan to USBScanning to an USB memory device Machine senses and determines the size of the original Press USB Scan to USB the Output tab Scan Preset Press USB Scan to USB the Output tab QualityTo print a document from a USB memory device Printing from a USB memory deviceFile Policy Machine Status screen Machine SetupAdmin Setting screen General settings Browsing the machine’s statusAdjustment Option Description Power SaverAdjusted here. Tray Confirmation Message is You set Within Job Offsetting to On,Copy Setup Fax SetupRing Volume Speaker VolumeOption Description Junk Fax Setup VolumeClear Setting Network SetupAuthentication Press the Setup tab AuthenticationOptional Service Adjusting the color contrast Printing a report Monitoring the supplies life MaintenancePrinting a machine report Finding the serial numberChecking Stored Documents Cleaning your machineSending the toner reorder notification Toner cartridge storage Maintaining the toner cartridgeRedistributing toner Expected cartridge lifeReplacing the toner cartridge Replacing the imaging unit Expected cartridge lifeMaintenance Replacing the waste toner container Maintenance Parts Items Part Name Yield AverageTo access SyncThru Web Service Managing your machine from the websiteClearing document jams TroubleshootingTips for avoiding paper jams Misfeed of exiting paper Roller misfeedClearing paper jams TrayTroubleshooting Optional tray Optional high capacity feeder If the paper is not feeding properly, pull the paper out Paper inside the machine Fuser area Duplex unit areaStacker finisher Paper jam in front of finisherUnderstanding display messages Paper jam at exit of finisherMessage Meaning Suggested solutions Did not supply Message Meaning Suggested solutions Xxx tonerInstalled. Install it ReinstallSwitch is locked or Message Meaning Suggested solutions Motor does notMessage Meaning Suggested solutions Paper Jam at Another problemInstall it in finisher Message Meaning Suggested solutions Sensor failureNot installed Admin Setting toPaper feeding problems Solving other problemsTouch screen problem Printing problemsCondition Possible cause Suggested solutions Dropouts Printing quality problemsToner specks Toner smear Condition Suggested solutions White SpotsVertical lines MisformedOption through Printer Settings Utility or Condition Suggested solutions SkewCondition Suggested solutions Loose toner Curl or waveCopying problems Scanning problemsNetwork Scan problems Fax problems optionalCommon Windows problems Common PostScript problemsCommon Linux problems Problem Possible Cause and SolutionAn I/O error is reported while scanning Common Macintosh problems Problem Suggested solutionsSupplies Ordering supplies and accessoriesAccessories How to purchase SCX-STP000Installing a memory module Installing accessoriesPrecautions to take when installing accessories Disconnect the power cordSelect the Samsung CLX-8380 Series PS printer Replacing the StaplerActivating the added memory in the PS printer properties Enabling Fax feature after installing the fax Option kit Specifications General specificationsPrinter specifications Copier specificationsScanner specifications Facsimile specifications optionalGlossary ADFFDI Jpeg Pstn Index FDI USB Software section Contents Using Windows Postscript Driver Using Smart Panel Scanning with USB Select Typical installation for a local printer. Click Next Installing Printer SoftwareInstalling Software for Local Printing Custom Installation Select Custom installation. Click Next Select the components to be installed and click NextInstalling Software for Network Printing Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Select the components you want to reinstall and click NextRemoving Printer Software Installing mono printer driverClick OK in the Install From Disk window Installing Printer Software in Windows Select your printer driver from the Name drop-down list Printing a DocumentPrinting to a file PRN Select Printers and Faxes Select your printer driver icon Printer SettingsLayout Tab Layout OptionsPaper Tab Advanced Options Color ModeGraphics Tab Printer Tab Extras TabAbout Tab Using a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsFitting Your Document to a Selected Paper Size Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document NoneCreating a Watermark Using WatermarksUsing an Existing Watermark Editing a WatermarkUsing a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page OverlayUsing Windows PostScript Driver AdvancedUsing Direct Printing Utility Overview Direct Printing UtilityCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Double-clickPrinters and FaxesScanning Using Samsung SmarThru Office Using Samsung SmarThru OfficeWorking area Uninstalling Samsung SmarThru Office Scanning Process with TWAIN- enabled SoftwareScanning Using the WIA Driver Using Onscreen Help FileWindows Vista Buy Now Troubleshooting GuideUnderstanding Smart Panel Opening the Troubleshooting Guide Changing the Smart Panel Program SettingsGetting Started Installing the Unified Linux DriverInstalling the Unified Linux Driver Uninstalling the Unified Linux Driver Click UninstallOpening the Unified Driver Configurator Using the Unified Driver ConfiguratorPrinters Configuration Double-clickUnified Driver Configurator onScanners Configuration Ports ConfigurationConfiguring Printer Properties Printing from ApplicationsClick Properties Scanning a DocumentPrinting Files Using the Image Manager Adding Job Type SettingsTools Function Select Easy Install and click Install. Easy Install is Installing SoftwareUninstalling software Select Uninstall and click UninstallFor a USB-connected Setting Up the PrinterFor a Network-connected Click Add on the Printer ListPrinting a Document Changing Printer SettingsPrinting Paper Printer FeaturesGraphics Printing Multiple Pages on One Sheet of Paper Duplex PrintingScanning with network ScanningScanning with USB Start Applications and click Image CaptureIndex Windows 17 true-type option Ver