Troubleshooting | Sharp DX-B450P, DX-B350P instruction

Chapter 9: Troubleshooting

This chapter provides information to help you trouble shoot problems. It explains what to if the printer is not printing at all, is not printing correctly, or if error messages are displayed.

In this Chapter...

•Poor Print Quality

•No Power

•Cannot Print

•Printing is Not Clear

•Paper Incorrectly Fed

•Noise

•Error and Warning Messages

9-1

Image 111

Sharp DX-B450P, DX-B350P manual Troubleshooting

Contents

Users Guide Page Contents Networking Windows OperationsMacintosh Operations Embedded Web Server Accessories TroubleshootingClearing Paper Jams 10-1 Windows Utilities 11-1 This Chapter Conventions Printer Orientation Safety Notes Components Front ViewName USB Rear View Name Description Internal Components Turning the Printer Off Turning the Printer On and OffAvailable Printer Drivers Turning the Printer On Paper Usage Paper SizesPaper Sizes Paper Types Paper Types Fuser Mode Restrictions Eliminate line space Printing Envelopes Available Paper Paper Type Paper Name Weight gsm Size Part Number EPR Unusable Paper Loading Paper Loading Paper Loading Paper Loading Paper Larger Than A4/Letter Size In The Paper Tray Replacing the Toner Cartridge Replacing the Toner Cartridge Understanding Printing Options Power Save Mode Understanding Printing Options LCD Display Operator Panel Features Button Function Color When Off When On When Blinking Navigating the Operator Panel Menus Menu Job Library Printing a Configuration Summary Panel LockPanel Keys Combinations Allowed Panel Operations Job Accounting Menu Menu Item Value Default DescriptionOperator Panel Menus Job Library Menu Media Size/Type Paper Menu Thin Menu Item Value Default Description Port Parallel SetupInterface Menu Serial Setup Network 1 Setup Dhcp Netware Setup USB Setup Parameter Value Default Description PS MenuPCL Menu Parameter Values CR=CR/LF System Menu Functions Menu Quality Menu Date/Time Menu FLASH/Disk/CF Menu Parameter Value Default Description Interface Setup Status InformationCategory Description Parameter Value Default Description Counters are included in Status information Windows Operations Installing PCL5e and PostScript 3 Drivers Setting Default Values User’s Guide Printing a Test Cancelling Printing Cancelling a Print Job at the PrinterCancelling Print Jobs at the Computer Accessing the Driver from an Application Navigating the Printer Properties Window Saved Settings Selecting Number of Copies Main Tab Document Style 2-Sided Printing/Duplex Setting Image OrientationCollating Copies Output Destination Poster Printing Pamphlet Pamphlet Portrait Landscape Main Tab Finishing Multiple Pages to Single Sheet N-up Printing on Special Paper Paper TabJob Offset Source Selecting Paper Size Custom Size PaperCover Sheet Selection Zoom Settings Auto Tray ChangeMedia Check Skip Blank Pages Check Media Check Quality Manual AdjustmentsAdvanced Tab Manual Feed Font Substitution Click Overlay Options Job Handling Tab Job AccountingColumn Description Job Retention and Storage Watermark Tab Watermark Tab Macintosh Operations Installing the Driver Installing the Driver Accessing the Driver Navigating the Driver Navigation Level Description and Available Items Navigating the Driver Navigating the Driver Navigating the Driver Embedded Web Server Accessing the EWS Navigating the EWS DNS/WINS TAB PCL Navigating the EWS Navigating the EWS Protocols Initial Setting of the Printer’s IP Address Configuring the Driver Hub Link Speed/Duplex Configuration Printer Network ConfigurationNetwork Protocol Configuration Port Configuration IP Filtering Notifications Specifications IPv6 ImplementationOperational Information Snmp Alerts Hewlett Packard Web Jet Administrative CompatibilitySupported Object Identifiers Traps Accessories Installing/Uninstalling the Tray Module Checking the contents of the tray module packageTray module A4/Letter, 550 sheets Installing the Tray Module Tray module A4/Letter, 550 sheets Tray module A4/Letter, 550 sheets Tray module A4/Letter, 550 sheets Uninstalling the Tray Module Tray module A4/Letter, 550 sheets Tray module A4/Letter, 550 sheets Paper trays Duplex modulePaper tray A4/Letter, 550 sheets Installing the Duplex Module Uninstalling the Duplex Module Duplex module Offset Catch Tray Installing the Offset Catch Tray Installing/Uninstalling the Offset Catch Tray Offset Catch Tray Offset Catch Tray Uninstalling the Offset Catch Tray Offset Catch Tray Memory Expansion Module Hard Disk Drive Compact Flash CF Card Troubleshooting Status Items to check Action Poor Print QualityPaper Is Output Blank or All Black Printout Is Faded, Stained, Missing, Wrinkled, or Blurred User’s Guide Poor Print Quality Poor Print Quality Cannot Print No Power Paper Incorrectly Fed Printing is Not Clear Error and Warning Messages NoisePossible Cause Action Line 2 of display Error Message Line Possible Cause Action Error Messages Error and Warning Messages Error and Warning Messages Error and Warning Messages Clearing Paper Jams At the Paper Trays User’s Guide 10-3 At the Fuser Unit User’s Guide 10-5 At the Toner Cartridge User’s Guide 10-7 Duplex at the paper exit At the Duplex Module Duplex at the interior of the top cover At the Offset Catch Tray User’s Guide 10-11 Close the rear cover to clear the Jam message Font and Macro Manager Utility Windows Utilities PCL5 Tray Mapping Utility Status Monitor Utility PCL5 Tray Mapping Utility 11-4 Index User’s Guide User’s Guide PPD User’s Guide User’s Guide Page Sharp Electronics Corporation