Poor Print Quality, Status Items to check Action | Sharp DX-B350P

Poor Print Quality

Troubleshooting

Poor Print Quality

Paper Is Output Blank or All Black

	Status	Items to check	Action
	Nothing is printed.	Is the seal of the Toner Cartridge pulled out?	Pull out the seal.

		Are two or more sheets of paper fed	Remove and fan the papers well. Then load
		simultaneously?	them again.

		Is the Toner Cartridge defective or damaged?	Replace it with a new Toner Cartridge.

		Is the Toner Cartridge correctly set?	Reset the Toner Cartridge correctly.

		Printer may have malfunctioned.	Contact Technical Support.

	The entire paper is printed	Is the Toner Cartridge defective or damaged?	Replace it with a new Toner Cartridge.
	black.
	black.	Printer may have malfunctioned.	Contact Technical Support.
		Printer may have malfunctioned.	Contact Technical Support.

Printout Is Faded, Stained, Missing, Wrinkled, or Blurred

Status

Items to check

Action

Printing is faded and

Is the correct type of paper used?

Load the correct type of paper.

blurred.

Is the paper damp?

Replace with paper from a new ream.

Is the Toner Cartridge defective or damaged?

Replace with a new Toner Cartridge.

Is it time to replace the Toner Cartridge?

Replace with a new Toner Cartridge.

Are the levers at both ends of the Fuser Unit

Push down the levers.

pushed up?

9-2	User’s Guide

Image 112

Sharp DX-B350P, DX-B450P manual Poor Print Quality, Paper Is Output Blank or All Black, Status Items to check Action

Contents

Users Guide Page Contents Windows Operations Macintosh OperationsEmbedded Web Server Networking Troubleshooting AccessoriesClearing Paper Jams 10-1 Windows Utilities 11-1 Conventions This Chapter Safety Notes Printer Orientation Front View ComponentsName Rear View USB Internal Components Name Description Turning the Printer On and Off Available Printer DriversTurning the Printer On Turning the Printer Off Paper Sizes Paper UsagePaper Sizes Paper Types Fuser Mode Restrictions Paper Types Eliminate line space Printing Envelopes Paper Type Paper Name Weight gsm Size Part Number Available Paper EPR Loading Paper Unusable Paper Loading Paper Loading Paper Loading Paper Larger Than A4/Letter Size In The Paper Tray Replacing the Toner Cartridge Replacing the Toner Cartridge Power Save Mode Understanding Printing Options Understanding Printing Options Operator Panel Features LCD Display Color When Off When On When Blinking Button Function Menu Job Library Navigating the Operator Panel Menus Panel Lock Printing a Configuration SummaryPanel Keys Combinations Allowed Panel Operations Menu Item Value Default Description Operator Panel MenusJob Library Menu Job Accounting Menu Paper Menu Media Size/Type Thin Parallel Setup Menu Item Value Default Description PortInterface Menu Serial Setup Network 1 Setup Netware Setup Dhcp USB Setup PS Menu Parameter Value Default DescriptionPCL Menu CR=CR/LF Parameter Values System Menu Quality Menu Functions Menu FLASH/Disk/CF Menu Date/Time Menu Status Information Parameter Value Default Description Interface SetupCategory Description Parameter Value Default Description Counters are included in Status information Installing PCL5e and PostScript 3 Drivers Windows Operations Setting Default Values User’s Guide Printing a Test Cancelling a Print Job at the Printer Cancelling PrintingCancelling Print Jobs at the Computer Accessing the Driver from an Application Saved Settings Navigating the Printer Properties Window Main Tab Selecting Number of Copies Setting Image Orientation Collating CopiesOutput Destination Document Style 2-Sided Printing/Duplex Pamphlet Pamphlet Portrait Landscape Poster Printing Main Tab Multiple Pages to Single Sheet N-up Finishing Paper Tab Job OffsetSource Printing on Special Paper Custom Size Paper Selecting Paper SizeCover Sheet Selection Auto Tray Change Zoom SettingsMedia Check Check Media Check Skip Blank Pages Manual Adjustments Advanced TabManual Feed Quality Click Overlay Options Font Substitution Job Accounting Job Handling TabColumn Description Job Retention and Storage Watermark Tab Watermark Tab Installing the Driver Macintosh Operations Installing the Driver Accessing the Driver Navigating the Driver Navigation Level Description and Available Items Navigating the Driver Navigating the Driver Navigating the Driver Accessing the EWS Embedded Web Server Navigating the EWS DNS/WINS TAB PCL Navigating the EWS Navigating the EWS Initial Setting of the Printer’s IP Address Protocols Configuring the Driver Printer Network Configuration Network Protocol ConfigurationPort Configuration Hub Link Speed/Duplex Configuration Notifications IP Filtering IPv6 Implementation SpecificationsOperational Information Hewlett Packard Web Jet Administrative Compatibility Supported Object IdentifiersTraps Snmp Alerts Accessories Checking the contents of the tray module package Installing/Uninstalling the Tray ModuleTray module A4/Letter, 550 sheets Installing the Tray Module Tray module A4/Letter, 550 sheets Tray module A4/Letter, 550 sheets Tray module A4/Letter, 550 sheets Uninstalling the Tray Module Tray module A4/Letter, 550 sheets Tray module A4/Letter, 550 sheets Duplex module Paper traysPaper tray A4/Letter, 550 sheets Installing the Duplex Module Uninstalling the Duplex Module Duplex module Offset Catch Tray Installing/Uninstalling the Offset Catch Tray Installing the Offset Catch Tray Offset Catch Tray Offset Catch Tray Uninstalling the Offset Catch Tray Offset Catch Tray Memory Expansion Module Hard Disk Drive Compact Flash CF Card Troubleshooting Poor Print Quality Paper Is Output Blank or All BlackPrintout Is Faded, Stained, Missing, Wrinkled, or Blurred Status Items to check Action User’s Guide Poor Print Quality Poor Print Quality No Power Cannot Print Printing is Not Clear Paper Incorrectly Fed Noise Error and Warning MessagesPossible Cause Action Line 2 of display Error Messages Error Message Line Possible Cause Action Error and Warning Messages Error and Warning Messages Error and Warning Messages Clearing Paper Jams At the Paper Trays User’s Guide 10-3 At the Fuser Unit User’s Guide 10-5 At the Toner Cartridge User’s Guide 10-7 At the Duplex Module Duplex at the paper exit Duplex at the interior of the top cover At the Offset Catch Tray User’s Guide 10-11 Close the rear cover to clear the Jam message Windows Utilities Font and Macro Manager Utility Status Monitor Utility PCL5 Tray Mapping Utility PCL5 Tray Mapping Utility 11-4 Index User’s Guide User’s Guide PPD User’s Guide User’s Guide Page Sharp Electronics Corporation