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Sharp DX-B350P, DX-B450P manual Poor Print Quality, Paper Is Output Blank or All Black

Models: DX-B450P DX-B350P

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Poor Print Quality

Troubleshooting

Poor Print Quality

Paper Is Output Blank or All Black

	Status	Items to check	Action
	Nothing is printed.	Is the seal of the Toner Cartridge pulled out?	Pull out the seal.

		Are two or more sheets of paper fed	Remove and fan the papers well. Then load
		simultaneously?	them again.

		Is the Toner Cartridge defective or damaged?	Replace it with a new Toner Cartridge.

		Is the Toner Cartridge correctly set?	Reset the Toner Cartridge correctly.

		Printer may have malfunctioned.	Contact Technical Support.

	The entire paper is printed	Is the Toner Cartridge defective or damaged?	Replace it with a new Toner Cartridge.
	black.
	black.	Printer may have malfunctioned.	Contact Technical Support.
		Printer may have malfunctioned.	Contact Technical Support.

Printout Is Faded, Stained, Missing, Wrinkled, or Blurred

Status

Items to check

Action

Printing is faded and

Is the correct type of paper used?

Load the correct type of paper.

blurred.

Is the paper damp?

Replace with paper from a new ream.

Is the Toner Cartridge defective or damaged?

Replace with a new Toner Cartridge.

Is it time to replace the Toner Cartridge?

Replace with a new Toner Cartridge.

Are the levers at both ends of the Fuser Unit

Push down the levers.

pushed up?

9-2	User’s Guide

Image 112

Sharp DX-B350P, DX-B450P manual Poor Print Quality, Paper Is Output Blank or All Black, Status Items to check Action

Contents

Users Guide Page Contents Windows Operations Macintosh OperationsEmbedded Web Server NetworkingTroubleshooting AccessoriesClearing Paper Jams 10-1 Windows Utilities 11-1 Conventions This ChapterSafety Notes Printer OrientationFront View ComponentsName Rear View USBInternal Components Name DescriptionTurning the Printer On and Off Available Printer DriversTurning the Printer On Turning the Printer OffPaper Sizes Paper UsagePaper Sizes Paper Types Fuser Mode Restrictions Paper TypesEliminate line space Printing Envelopes Paper Type Paper Name Weight gsm Size Part Number Available PaperEPR Loading Paper Unusable PaperLoading Paper Loading Paper Loading Paper Larger Than A4/Letter Size In The Paper Tray Replacing the Toner Cartridge Replacing the Toner Cartridge Power Save Mode Understanding Printing OptionsUnderstanding Printing Options Operator Panel Features LCD DisplayColor When Off When On When Blinking Button FunctionMenu Job Library Navigating the Operator Panel MenusPanel Lock Printing a Configuration SummaryPanel Keys Combinations Allowed Panel Operations Menu Item Value Default Description Operator Panel MenusJob Library Menu Job Accounting MenuPaper Menu Media Size/TypeThin Parallel Setup Menu Item Value Default Description PortInterface Menu Serial Setup Network 1 Setup Netware Setup DhcpUSB Setup PS Menu Parameter Value Default DescriptionPCL Menu CR=CR/LF Parameter ValuesSystem Menu Quality Menu Functions MenuFLASH/Disk/CF Menu Date/Time MenuStatus Information Parameter Value Default Description Interface SetupCategory Description Parameter Value Default Description Counters are included in Status information Installing PCL5e and PostScript 3 Drivers Windows OperationsSetting Default Values User’s Guide Printing a Test Cancelling a Print Job at the Printer Cancelling PrintingCancelling Print Jobs at the Computer Accessing the Driver from an Application Saved Settings Navigating the Printer Properties WindowMain Tab Selecting Number of CopiesSetting Image Orientation Collating CopiesOutput Destination Document Style 2-Sided Printing/DuplexPamphlet Pamphlet Portrait Landscape Poster PrintingMain Tab Multiple Pages to Single Sheet N-up FinishingPaper Tab Job OffsetSource Printing on Special PaperCustom Size Paper Selecting Paper SizeCover Sheet Selection Auto Tray Change Zoom SettingsMedia Check Check Media Check Skip Blank PagesManual Adjustments Advanced TabManual Feed QualityClick Overlay Options Font SubstitutionJob Accounting Job Handling TabColumn Description Job Retention and Storage Watermark Tab Watermark Tab Installing the Driver Macintosh OperationsInstalling the Driver Accessing the Driver Navigating the Driver Navigation Level Description and Available Items Navigating the Driver Navigating the Driver Navigating the Driver Accessing the EWS Embedded Web ServerNavigating the EWS DNS/WINS TAB PCL Navigating the EWS Navigating the EWS Initial Setting of the Printer’s IP Address ProtocolsConfiguring the Driver Printer Network Configuration Network Protocol ConfigurationPort Configuration Hub Link Speed/Duplex ConfigurationNotifications IP FilteringIPv6 Implementation SpecificationsOperational Information Hewlett Packard Web Jet Administrative Compatibility Supported Object IdentifiersTraps Snmp AlertsAccessories Checking the contents of the tray module package Installing/Uninstalling the Tray ModuleTray module A4/Letter, 550 sheets Installing the Tray Module Tray module A4/Letter, 550 sheets Tray module A4/Letter, 550 sheets Tray module A4/Letter, 550 sheets Uninstalling the Tray Module Tray module A4/Letter, 550 sheets Tray module A4/Letter, 550 sheets Duplex module Paper traysPaper tray A4/Letter, 550 sheets Installing the Duplex Module Uninstalling the Duplex Module Duplex module Offset Catch Tray Installing/Uninstalling the Offset Catch Tray Installing the Offset Catch TrayOffset Catch Tray Offset Catch Tray Uninstalling the Offset Catch Tray Offset Catch Tray Memory Expansion Module Hard Disk Drive Compact Flash CF Card Troubleshooting Poor Print Quality Paper Is Output Blank or All BlackPrintout Is Faded, Stained, Missing, Wrinkled, or Blurred Status Items to check ActionUser’s Guide Poor Print Quality Poor Print Quality No Power Cannot PrintPrinting is Not Clear Paper Incorrectly FedNoise Error and Warning MessagesPossible Cause Action Line 2 of display Error Messages Error Message Line Possible Cause ActionError and Warning Messages Error and Warning Messages Error and Warning Messages Clearing Paper Jams At the Paper Trays User’s Guide 10-3 At the Fuser Unit User’s Guide 10-5 At the Toner Cartridge User’s Guide 10-7 At the Duplex Module Duplex at the paper exitDuplex at the interior of the top cover At the Offset Catch Tray User’s Guide 10-11 Close the rear cover to clear the Jam message Windows Utilities Font and Macro Manager UtilityStatus Monitor Utility PCL5 Tray Mapping UtilityPCL5 Tray Mapping Utility 11-4 Index User’s Guide User’s Guide PPD User’s Guide User’s 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