Error and Warning Messages

Troubleshooting

Error Message Line 1

Error Message Line 2

Possible Cause

Action

ROS Failure

Call Service

The ROS has failed.

Turn the printer off, then turn it on. If the

 

 

 

problem reoccurs, contact an authorized

Fuser Failure

Call Service

The fuser has failed.

service provider.

 

 

 

 

 

 

 

Offset Tray Fail

Call Service

The offset tray was

 

 

 

removed or has failed.

 

 

 

 

 

Duplex Failure

Call Service

The duplexer was

 

 

 

removed or has failed.

 

 

 

 

 

Main Motor Fail

Call Service

The main motor has failed.

 

 

 

 

 

Engine Nv Fail

Call Service

The engine has failed.

 

 

 

 

 

Fan Failure

Call Service

The fan has failed.

 

 

 

 

 

Offset Tray Fail

 

OCT Error. Offset Catch

Call Service

 

 

Tray failure

 

 

 

 

 

Toner Low

 

Toner Cartridge reaching

Replace cartridge

 

 

end of life

 

 

 

 

 

Canceling Job

Consuming xxx

Printer has received a

None

 

 

command to cancel the

 

 

 

current job.

 

 

 

 

 

Code FLASH Error

Upgrade Firmware

The printer has detected

Reload the printer flash code via the

 

 

that the operating code is

parallel port.

 

 

corrupt.

 

 

 

 

 

CF Unformatted

Select To Format

An unformatted Compact

Press Select to format the CF

 

 

Flash option was installed

 

 

 

 

 

DISK Error

SELECT To Format

An unformatted hard disk

Press Select to format the disk

 

 

option was installed

 

 

 

 

 

File Error 00

File Error 25

Firmware Upgrade error

Check firmware file

through

 

 

 

 

 

 

 

 

File Error 26

Firmware Upgrade error:

Transmission error: check cabling and

 

 

Bad header

restart

 

 

 

 

 

File Error 27

Firmware Upgrade error:

Transmission error: check cabling and

 

 

Bad checksum

restart

 

 

 

 

 

File Error 29

Firmware Upgrade error:

Firmware is for wrong printer

 

 

Wrong printer type

 

 

 

 

 

Initializing

 

Second stage of printer

None

 

 

boot cycle

Normal Printer Operation

 

 

 

 

IPADDR Collision

Press Start

The IP address in the

Have the network administrator check

 

 

printer is duplicated on the

assigned addresses

 

 

network

 

 

 

 

 

JOBLIB Error 01

Press Start

JobLibrary datastream

Ensure the Job Name is entered

 

 

missing a Job Name.

 

 

 

 

 

JOBLIB Error 02

Press Start

JobLibrary datastream

Ensure the User Name is entered

 

 

missing a User Name

 

 

 

 

 

9-10

User’s Guide

Page 120
Image 120
Sharp DX-B350P, DX-B450P manual Error and Warning Messages