Error and Warning Messages
Troubleshooting
Error Message Line 1 | Error Message Line 2 | Possible Cause | Action | |
ROS Failure | Call Service | The ROS has failed. | Turn the printer off, then turn it on. If the | |
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| problem reoccurs, contact an authorized | |
Fuser Failure | Call Service | The fuser has failed. | ||
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Offset Tray Fail | Call Service | The offset tray was |
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| removed or has failed. |
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Duplex Failure | Call Service | The duplexer was |
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| removed or has failed. |
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Main Motor Fail | Call Service | The main motor has failed. |
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Engine Nv Fail | Call Service | The engine has failed. |
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Fan Failure | Call Service | The fan has failed. |
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Offset Tray Fail |
| OCT Error. Offset Catch | Call Service | |
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| Tray failure |
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Toner Low |
| Toner Cartridge reaching | Replace cartridge | |
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| end of life |
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Canceling Job | Consuming xxx | Printer has received a | None | |
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| command to cancel the |
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| current job. |
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Code FLASH Error | Upgrade Firmware | The printer has detected | Reload the printer flash code via the | |
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| that the operating code is | parallel port. | |
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| corrupt. |
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CF Unformatted | Select To Format | An unformatted Compact | Press Select to format the CF | |
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| Flash option was installed |
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DISK Error | SELECT To Format | An unformatted hard disk | Press Select to format the disk | |
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| option was installed |
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File Error 00 | File Error 25 | Firmware Upgrade error | Check firmware file | |
through |
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| File Error 26 | Firmware Upgrade error: | Transmission error: check cabling and | |
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| Bad header | restart | |
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| File Error 27 | Firmware Upgrade error: | Transmission error: check cabling and | |
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| Bad checksum | restart | |
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| File Error 29 | Firmware Upgrade error: | Firmware is for wrong printer | |
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| Wrong printer type |
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Initializing |
| Second stage of printer | None | |
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| boot cycle | Normal Printer Operation | |
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IPADDR Collision | Press Start | The IP address in the | Have the network administrator check | |
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| printer is duplicated on the | assigned addresses | |
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| network |
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JOBLIB Error 01 | Press Start | JobLibrary datastream | Ensure the Job Name is entered | |
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| missing a Job Name. |
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JOBLIB Error 02 | Press Start | JobLibrary datastream | Ensure the User Name is entered | |
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| missing a User Name |
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User’s Guide |
