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| Poor Print Quality |
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| Troubleshooting |
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Status | Items to check | Action |
Image is printed at an | Are the paper tray guides set in the correct | Set the length guide and width guide in the |
angle. | positions? | correct positions. |
Image is printed at an |
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unexpected location. |
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Vertical blanks appear. | Is the Toner Cartridge correctly set? | Reset the Toner Cartridge correctly. |
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| Is the Toner Cartridge defective or damaged? | Replace it with a new Toner Cartridge. |
Paper is wrinkled. | Is the correct type of paper used? | Load the correct type of paper. |
| Is the paper damp? | Replace with paper from a new ream. |
| Is the paper correctly set? | Load the paper correctly. |
Envelopes are wrinkled.
Envelopes may be wrinkled depending on the type used.
Open the rear cover of the printer and push up the levers at both ends of the Fuser Unit. Wrinkles can be reduced.
After printing the envelopes, you must return the levers to their original positions.
User’s Guide |
