138 Questions & Answers
Questions & Answers
If you have any questions about using your phone, visit us at www.siemens.com/mobilephonescustomercare any time. For additional help, we have listed below some frequently asked questions and answers.
Configuration service
To help you set up your mobile phone for the data service WAP, MMS,
As an alternative you can also use the "Setting Configurator" at www.siemens.com/mobilephonescustomercare. Siemens will then send you the configuration messages. Please follow the instructions contained in those messages.
Problem | Possible causes | Possible solution |
Phone cannot be | On/Off key not pressed long |
switched on. | enough. |
| Flat battery. |
Press On/Off key for at least two seconds.
Charge battery. Check charging indicator in the display.
| Battery contacts dirty. | Clean contacts. |
| See also below under "Charging |
|
| error". |
|
Too little standby | The operating time depends on the respective operating conditions. | |
time. | Extreme temperatures significantly reduce the phone's standby time! | |
| Some settings/functions nega- It may be useful to restrict the use of the following | |
| tively affect the standby time. | functions in order to improve the standby time: |
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| Bluetooth function, Cell Broadcast, Infrared inter- |
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| face, Silent Alert/Vibrator Alarm, Fast Search, |
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| GPRS, display illumination (can be adjusted to a |
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| lower level or switched off), frequent use of organ- |
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| iser and games, continuous animated screensaver. |
| Data cable connected. | When a data cable is connected, the battery will be |
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| empty within a few hours even if there is no active |
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| data connection at all. Connect data cable only if |
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| necessary. |
| Unintentional keystrokes | Activate auto key lock (page 130). |
| (illumination!). |
|