140 Questions & Answers

Problem

Possible causes

Possible solution

Certain uses of

Call restrictions are in place.

Barrings can be set by service provider. Check

phone not possible.

 

barrings (page 130).

Impossible to make

Memory is full.

Delete entries in contacts (For standard functions

entries in contacts.

 

see page 20) or call up memory assistant

 

 

(page 21).

Voice mail not

Call divert to mailbox not set.

Set call divert to mailbox (page 86).

functioning.

 

 

ãflashes to

SMS memory is full.

Delete (For standard functions see page 20) or call

indicate an SMS.

 

up memory assistant (page 21).

äflashes to

MMS memory full.

Delete MMS (For standard functions see page 20).

indicate an MMS.

 

 

åflashes to

Phone memory full.

Delete messages, pictures, videos, games or

indicate an MMS.

 

applications or call up memory assistant (page 21).

Function cannot be

Not supported by service

Contact your service provider.

set.

provider or registration required.

 

Capacity problems

Phone memory full.

Delete files in the relevant areas. You can use the

with, for example,

 

memory assistant to delete specific files (page 21).

Games & More,

 

 

ringtones, pictures,

 

 

videos, SMS ar-

 

 

chive.

 

 

No WAP access,

Wrong or incomplete WAP

Check WAP settings (page 89). If necessary ask

downloading not

settings.

your service provider.

possible.

 

 

Text message

Service provider does not

Contact your service provider.

cannot be sent.

support this service.

 

 

Number for service centre not

Set service centre (page 67).

 

set or incorrectly set.

 

 

SIM card contract does not

Contact your service provider.

 

support this service.

 

 

Service centre too busy.

Repeat message.

 

Recipient does not have a com-

Check.

 

patible phone.

 

No Internet access

Wrong or incomplete WAP

Check WAP settings (page 89) and contact your

possible.

settings.

service provider if necessary.