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| Questions & Answers | 141 | ||
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| Problem | Possible causes | Possible solution |
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| PIN error/ | Three wrong entries. | Enter the PUK (MASTER PIN) supplied with the |
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| PIN2 error. |
| SIM card according to the instructions. If the PUK | |||
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| (MASTER PIN) has been lost, please contact your | |||
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| service provider. |
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| Phone code error. | Three wrong entries. | Contact Siemens Service (page 142). |
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| Service provider | No authorisation for this service. Contact your service provider. |
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| code error. |
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| Too few/too many | Functions may have been add- | Check with your service provider. |
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| menu entries. | ed or deleted by the service pro- |
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| vider via the SIM card. |
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| No fax possible. | Wrong settings in the PC. | Check settings. |
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| No authorisation for this service. | Contact your service provider. |
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| Charge meter does | Charge pulse is not transmitted. | Contact your service provider. |
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| not work. |
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| Damage |
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| Severe shock. | Remove battery and SIM and |
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Phone became wet. Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry connector contacts thoroughly. Stand mobile upright in an air current. Do not dismantle the phone!
Reset all settings to factory default, page 125: * # 9 9 9 9 # A