150 | Guarantee certificate (IRL) |
Guarantee certificate (IRL)
Without prejudice to any claim the user (cus- tomer) may have in relation to the dealer or retailer, the customer shall be granted a manufacturer’s Guarantee under the conditions set out below:
•In the case of new devices and their compo- nents exhibiting defects resulting from manu- facturing and/or material faults within
24 months of purchase, Siemens shall, at its own option and free of charge, either replace the device with another device reflecting the current state of the art, or repair the said de- vice. In respect of parts subject to wear and tear (including but not limited to, batteries, keypads, casings, small parts on casings, protective coverings where included in the scope of delivery), this warranty shall be valid for six months from the date of purchase.
•This Guarantee shall be invalid if the de- vice defect is attributable to improper care or use and/or failure to comply with infor- mation contained in the user manuals.
•In particular claims under the Guarantee cannot be made if:
•The device is opened (this is classed as third party intervention)
•Repairs or other work done by persons not authorised by Siemens.
•Components on the printed circuit board are manipulated
•The software is manipulated
•Defects or damage caused by drop- ping, breaking, lightning or ingress of moisture. This also applies if defects or damage was caused by mechanical, chemical, radio interference or thermal factors (e.g.: microwave, sauna etc.)
•Devices fitted with accessories not au- thorised by Siemens.
•This Guarantee shall not apply to or ex- tend to services performed by the author- ised dealer or the customer themselves (e.g. installation, configuration, software downloads). User manuals and any soft- ware supplied on a separate data medium shall be excluded from the Guarantee.
•The purchase receipt, together with the date of purchase, shall be required as evi- dence for invoking the Guarantee. Claims under the Guarantee must be submitted within two months of the Guarantee de- fault becoming evident.
•Ownership of devices or components re- placed by and returned to Siemens shall vest in Siemens.
•This Guarantee shall apply to new devices purchased in the European Union. For Prod- ucts sold in the Republic of Ireland the Guar- antee is issued by Siemens Ireland Limited, Ballymoss Road, Sandyford Industrial Es- tate, Dublin 18 - The Republic of Ireland.
•Any other claims resulting out of or in con- nection with the device shall be excluded from this Guarantee. Nothing in this Guar- antee shall attempt to limit or exclude a Customers Statutory Rights, nor the man- ufacturer’s liability for death or personal in- jury resulting from its negligence.
•The duration of the Guarantee shall not be extended by services rendered under the terms of the Guarantee.
•Insofar as no Guarantee default exists, Siemens reserves the right to charge the customer for replacement or repair.