nTier700 BlueScale Firmware

Problem

Workaround

 

 

Occasionally you may receive an internal server

Restart the browser you are using to access the

error when changing IP settings for Ethernet

BlueScale web interface and reconnect to the

port 2 through BlueScale.

nTier700.

 

 

The BlueScale login page does not display

Refresh the BlueScale web interface by pressing

following a firmware update. Instead the status

function key 5 (F5) on your keyboard.

page that the system is restarting remains.

 

 

 

File Migrator. The nTier File Migrator installation

Contact SpectraGuard Technical Support for

file is not currently stored on the nTier700

assistance (see Contacting Spectra Logic on

integrated application server system disk.

page 4).

Notes:

 

ƒ

This issue is resolved in BlueScale 2.6.07.

 

ƒ

As of BlueScale 2.7.1.7 File Migrator is no

 

 

longer included with the nTier700.

 

 

 

File Migrator. The License Administration Utility

Connect the nTier appliance to a network that has

and Activating without Internet Access process

internet connectivity and select Internet as the

described in the nTier File Migrator User Guide

activation option. If you do not have web access,

does not work.

contact Spectra Logic Technical Support for

Note: As of BlueScale 2.7.1.7 File Migrator is no

assistance (see Contacting Spectra Logic on

longer included with the nTier700.

page 4).

 

 

 

BlueScale 2.3.0.2-20080421

This is the first general-availability firmware release for the Spectra nTier700.

Known Issues

Problem

Workaround

 

 

If you are updating the firmware for the blades or

If you need to update the nTier700 firmware for

root expanders from a previous version, the

the blades or root expanders, stop all I/O to the

firmware update fails if there is I/O to the drives

drives and then stop BlueScale before beginning

during the update.

the update.

 

 

Occasionally, the operator panel Drive Status tab

Use the BlueScale web interface to determine the

does not indicate when a drive is in a failed state.

status of the component in question.

Note: This issue is resolved in BlueScale2.7.2.5.

 

 

 

When DPM is installed, the names of the SQL

Access the Windows desktop and run

services it installs are not listed correctly on the

services.msc to verify that the SQL services

Applications page.

are running.

Note: As of BlueScale 2.7.1.7 DPM is no longer

 

included with the nTier700.

 

 

 

Changing the cables connected to Ethernet ports

Do not unplug/plug cables to Ethernet ports 1

1 and 2 on the nTier700 back panel cause the

and 2 while the nTier700 is powered on.

system to hang.

 

 

 

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Release Notes

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Image 18
Spectra Logic NTIER700 manual Described in the nTier File Migrator User Guide