nTier700 BlueScale Firmware

Problem

Workaround

 

 

 

 

 

 

 

If Microsoft System Center Data Protection

If the drives are not mapped correctly:

Manager (DPM) 2007 writes to tape do not

1. Stop DPM.

succeed, check the drive mapping. The drives

2. Start the Microsoft Removable Storage

must be associated with a library—for example,

Manager (RSM) service and map the tape

refer to the following screen, which shows

drives.

correctly mapped drives. This is a known

3. Stop the RSM service.

Microsoft bug, and Spectra Logic is waiting for

4. Restart DPM. The drives should be mapped

the patch to fix this problem.

correctly and writes should now succeed.

Note: As of BlueScale 2.7.1.7 DPM is no longer

 

included with the nTier700.

 

Drives are indented

 

 

 

 

showing that they are

 

 

 

associated with the Spectra

 

 

 

 

 

 

 

 

 

Logic library (Spectra Logic

 

 

 

 

 

 

 

 

 

 

 

Medium Changer-2)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If you are using a tape library with IBM LTO tape

If the system automatically assigned drivers to

drives in conjunction with your nTier, the

the tape drives, uninstall the device drivers for

standard Windows device driver installation (via

the tape drives after you install the unit. Then,

the Add New Hardware wizard) does not install

use the following procedure to install the correct

all the software needed to take advantage of the

device drivers:

tape drives’ features.

1. Open a command prompt window (Start >

 

 

 

 

 

 

Accessories > Command Prompt).

 

 

 

 

 

 

2. Type the following command to switch to the

 

 

 

 

 

 

directory where the LTO tape device drivers

 

 

 

 

 

 

are located:

 

 

 

 

 

 

cd C:\Program Files (x86)

 

 

 

 

 

 

\SpectraLogic\drivers\IBM LTO Tape

 

 

 

 

 

 

Drives 6.1.7.8

 

 

 

 

 

 

Note: The number included in the IBM LTO

 

 

 

 

 

 

Tapes 6.1.7.8 sub-directory name may not be

 

 

 

 

 

 

same as in this step (for instance, IBM LTO Tapes

 

 

 

 

 

 

6.1.7.9 instead of IBM LTO Tapes 6.1.7.8).

 

 

 

 

 

 

3. Type install if you are not using Microsoft

 

 

 

 

 

 

Data Protection Manager (DPM) or Microsoft

 

 

 

 

 

 

Removable Storage Manager (RSM).

 

 

 

 

 

 

– or –

 

 

 

 

 

 

Type install -nif you are using DPM or

 

 

 

 

 

 

RSM.

 

 

 

 

 

 

 

20

Release Notes

90990019

Page 20
Image 20
Spectra Logic NTIER700 manual Accessories Command Prompt