nTier700 BlueScale Firmware
Problem | Workaround | ||||||
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If Microsoft System Center Data Protection | If the drives are not mapped correctly: | ||||||
Manager (DPM) 2007 writes to tape do not | 1. Stop DPM. | ||||||
succeed, check the drive mapping. The drives | 2. Start the Microsoft Removable Storage | ||||||
must be associated with a | |||||||
Manager (RSM) service and map the tape | |||||||
refer to the following screen, which shows | |||||||
drives. | |||||||
correctly mapped drives. This is a known | |||||||
3. Stop the RSM service. | |||||||
Microsoft bug, and Spectra Logic is waiting for | |||||||
4. Restart DPM. The drives should be mapped | |||||||
the patch to fix this problem. | |||||||
correctly and writes should now succeed. | |||||||
Note: As of BlueScale 2.7.1.7 DPM is no longer | |||||||
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included with the nTier700. |
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Drives are indented |
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showing that they are |
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associated with the Spectra |
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Logic library (Spectra Logic |
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Medium |
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If you are using a tape library with IBM LTO tape | If the system automatically assigned drivers to | ||||||
drives in conjunction with your nTier, the | the tape drives, uninstall the device drivers for | ||||||
standard Windows device driver installation (via | the tape drives after you install the unit. Then, | ||||||
the Add New Hardware wizard) does not install | use the following procedure to install the correct | ||||||
all the software needed to take advantage of the | device drivers: | ||||||
tape drives’ features. | 1. Open a command prompt window (Start > | ||||||
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| Accessories > Command Prompt). | |
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| 2. Type the following command to switch to the | |
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| directory where the LTO tape device drivers | |
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| are located: | |
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| cd C:\Program Files (x86) | |
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| \SpectraLogic\drivers\IBM LTO Tape | |
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| Drives 6.1.7.8 | |
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| Note: The number included in the IBM LTO | |
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| Tapes 6.1.7.8 | |
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| same as in this step (for instance, IBM LTO Tapes | |
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| 6.1.7.9 instead of IBM LTO Tapes 6.1.7.8). | |
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| 3. Type install if you are not using Microsoft | |
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| Data Protection Manager (DPM) or Microsoft | |
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| Removable Storage Manager (RSM). | |
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| – or – | |
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| Type install | |
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| RSM. | |
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20
Release Notes | 90990019 |