Spectra Logic NTIER700 manual Backup and Archive Appliance User Guide for

Firmware Package History

ƒBlueScale services are now more robust when using different types of network configurations.

ƒWhen RAIDs are rebuilding, the Bluescale progress screen now correctly updates as the rebuild progresses.

ƒError reporting by the BlueScale web interface has been improved.

ƒYou can now export the System log maintained by File Migrator. The system log records all operations, including reads, writes, seeks, moves, and transfer rates. Refer to the Spectra nTier File Migrator Installation Guide for information about exporting system logs.

Note: Spectra nTier File Migrator software is no longer available for purchase with the nTier700. The information in this section is provided for legacy support only.

Known Issues

Problem	Workaround
The Driver Install/Update wizard in Windows	Follow the instructions in Updating Tape Drive
Device Manager does not correctly install tape	Device Drivers on page 24 to download the
drive device drivers on the nTier700.	appropriate drivers and install them.
	Note: If you previously installed/updated the
	device drivers using the wizard, you must first
	uninstall the drivers and devices, then reinstall
	them. See Updating Tape Drive Device Drivers
	on page 24.
The device drivers for IBM LTO-4 tape drives	Download and install the most current LTO-4
included in the BlueScale 2.7.1.7 firmware	device drivers. Refer to Updating Tape Drive
package does not support half-height IBM LTO-4	Device Drivers on page 24 for instructions.
tape drives.
When sending ASL files generated by	When configuring mail recipients in
AutoSupport, the send log operation fails if the	AutoSupport, leave the E-mail From field empty
E-mail From field in the AutoSupport Mail	or simply include the domain (for example,
Recipients configuration contains an “@” symbol.	spectralogic.com).
If the Windows password is left blank, you	Make sure that you set the Windows password.
cannot login into BlueScale from either a direct	Do not leave it blank. Refer to the Spectra nTier700
connection to the Windows operating system or	Backup and Archive Appliance User Guide for
through the BlueScale web interface.	information about setting the Windows
	Administrator password.
The BlueScale web interface may not operate	Use Mozilla Firefox or a different version of
correctly when accessed by a server running	Internet Explorer.
Windows Server 2008 AND Internet Explorer 7.
When multiple servers are connected to the	If you have a large number of clients attached to
nTier700 and actively transferring data, you	the system and lose access to shared folders,
occasionally lose access to shared folders when	configure the system to restart the Server service
the BlueScale web interface is running.	automatically.

June 2010 Spectra nTier700 Backup and Archive Appliance

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