nTier700 BlueScale Firmware
Known Issues
Problem | Workaround |
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When accessing the nTier500 through the | Access the Windows Desktop using the Remote |
BlueScale web interface, you may be prompted to | Desktop Connections application from a |
install an ActiveX control when you select | |
Remote Desktop to connect to the Windows | as the nTier700. |
Desktop. If the installation of the ActiveX control | 1. From your computer, select Start > Programs |
fails, the connection cannot be established. | > Accessories > Remote Desktop to display |
| the Remote Desktop Connection screen. |
| 2. Enter the IP address of the nTier700 and select |
| Connect. |
| 3. Log into Windows using the same User name |
| and Password as you use to log into the |
| nTier700 BlueScale web interface. |
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|
When sending a manual AutoSupport Log (ASL), | Ignore the message in the New Log Set window. |
a message displays stating that “Log set sent | The ASL was sent successfully. After the ASL is |
successfully.” However, inside the New Log Set | sent, the New Log Set screen clears the |
box it states “Cannot send log set. - Description is | Description field in preparation for sending the |
required.” | next ASL. |
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The RMM module creates four virtual | Refer to Spectra KB Article #667 for information |
drives, each of which is listed as a separate drive | about disable these virtual drives so that they are |
letter listed under My Computer. | no longer listed under My Computer. |
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BlueScale 2.7.1.7
This release improves the overall reliability of the nTier700.
Enhancements and Changes
Microsoft Data Protection Manager (DPM) and Spectra nTier File Manager are no longer available for purchase with the nTier700.
The RAID tab on the BlueScale web interface now includes a Silence HBA Alarm button to let a remote operator silence the audible HBA alarm that sounds when a RAID is experiencing problems.
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Resolved Issues
The BlueScale firmware prevents updating the Adaptec RAID controller firmware and /or driver if a RAID is either building or rebuilding. A system message is posted indicating that the RAID controller firmware was not updated because the RAID was building/rebuilding.
The BlueScale firmware prevents updating the Adaptec RAID controller firmware and /or driver if a task is currently active on the RAID.
Release Notes | 90990019 |
