An important key to nAiableoperation of your Star LaserPrinter 4 is knowinghowto respondwhentroubleoccurs.Someproblemconditionscan be handledon the spotby the printeroperator.Othersrequireservicingby trainedpersonnel.Thischapterwillexplainwhento dowhat.It willalsohelp you deal with the paperjamming and otheroperationalproblems.

9.1ERRORMESSAGESDISPLAYEDON THE SCREEN

The control panel screen may display a variety of messages during the courseof operationof theStarLaserPrinter4.Youare alreadyfamiliarwith the displaysequenceduringpower-up,and whenprogrammingthe printer. Somemessagesprovideinformationaboutthe papersupplyin the cassette or the conditionof theEP-Lcartridge.Othershaveto do withfontsor emu- lations.

Anotherway of consideringerrorsis that someof themresultfrom failures in hardwareor software Othererrorsa~ functional,meaningthateitherthe printer operator or the host computerhas commandedthe controller to perform an operationthat is beyondits designedcapabilities.

If the printermalfunctionsfor somereason,warningmessageswill appear onthescreen,recommendingwhatactionyoushouldtake.Themostserious aremessagesthattellyouto callfor repairservice.Somemessagesconcern less seriousconditionsthatcanbe handledby theprinteroperator.Informa- tionmessagesrelatea communicationproblemwiththe hostcomputer,but do not affectthe printer’soperation.Thesemessagesa~ summarizedhere.

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Star Micronics LaserPrinter4 manual Errormessagesdisplayedon the Screen