Appendix D
Customer Assistance
Symmetricom's Customer Assistance Centers are a centralized resource to handle all your customer needs. Our Centers are staffed with logistics personnel to handle product quotes, order status and scheduling as well as technical personnel for technical support, installations or service quotes.
Technical support is operated as a
US Assistance Center
For the United States, Canada, Latin America, Caribbean, and the Pacific Rim (including Asia, Australia and New Zealand) call:
Tel +1 888 367 7966 (+1 888 FOR SYMM) or +1 408 428 7907 (Worldwide)
Customer Service
For product quotes, service quotes, installations, order status and scheduling 7:00 am to 5:00 pm Pacific Time, Monday through Friday, excluding U.S. Holidays.
Technical Support
For technical support 24 hours a day, 7 days a week, every day of the year contact us at:
support@symmetricom.com
EMEA Assistance Center
For Europe, Middle East, and Africa, call:
Tel +44 (0) 1189 699 799 or +1 408 428 7907 (Worldwide)
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