Tally Genicom 2900 manual Paper Problems, 76Operator Manual

Paper Problems

Table A - 2. Paper/Printing Corrective Action

Problem	Cause	Corrective Action
The paper holes are wider	Horizontal paper tension is	Unlock and readjust the tractors
than normal after passing	too tight.	so that the paper holes line up
through the tractors.		evenly with the tractor pins.
Printed characters on	The Print Gap is too tight.	Increase the Print Gap by using
heavyweight or multi-part		the “+” Print Gap key or rerun a
paper are smeared.		print gap operation using the
		Detect parameter (Operator
		Menu => Print Gap => Detect).
The printed characters are	The Print Gap is too loose or	Decrease the Print Gap by using
too light.	the ribbon is worn out.	the “-” Print Gap key or rerun a
		print gap operation using the
		Detect parameter (Operator
		Menu => Print Gap => Detect).
		If this does not correct the
		problem, replace the ribbon
		cartridge with a new one.
The printed characters are	The Print Gap is not set	Adjust the Print Gap by using
shaky.	correctly.	the “+” or “-” Print Gap keys or
		rerun a print gap operation
		using the Detect parameter
		(Operator Menu => Print Gap
		=> Detect).
The paper comes out of the	(1) The horizontal paper	(1) Unlock and readjust the
tractors or the paper tears at	tension is incorrect.	right tractor so the paper holes
the right or left holes along		line up evenly with the tractor
the edges.		pins.
	(2) The Print Gap is too tight.	(2) Increase the Print Gap by
		using the “+” Print Gap key or
		rerun a print gap operation
		using the Detect parameter
		(Operator Menu => Print Gap
		=> Detect).

A–76Operator Manual