Error Messages

Step 4. If any other faults appear on the display after you have corrected the original problem, go back to Step 1 and perform required corrective actions for the new problem. Otherwise place the printer back Online and test it during normal print operations.

 

 

Table A - 1. Display Messages

MESSAGE

Explanation and Corrective Action

ATTENTION

Explanation:

The host has sent the Bell Command.

 

Corrective Action:

Corrective action depends on the reason the Bell Command was sent.

 

 

Contact your system operator.

Bad Packet

Explanation:

This message indicates that a fault has occurred in the communica-

 

 

tions between the I/O processor and the main processor.

 

Corrective Action:

Cycle power and try again. If the problem returns, remove and replace

 

 

the Engine Controller Board. If the problem returns, download new

 

 

printer firmware.

Bad TWICO Int.

Explanation:

The Twinax PSIO is damaged or corrupted.

 

Corrective Action:

Cycle power and try again. If this does not clear the problem, remove

 

 

and replace the Twinax PSIO Assembly.

Bad VFU Channel

Explanation:

A VFU channel command has been received from the host requesting

 

 

an illegal channel.

 

Corrective Action:

1. Correct data from host and retransmit.

 

 

2. Ensure the integrity of the printer ground connection.

Bad VFU Count

Explanation:

An incorrect number of bytes has been detected in a VFU download.

 

Corrective Action:

Correct data from host and retransmit.

Buffer Overflow

Explanation:

A buffer overflow has been detected on the currently active host

 

 

interface. This is most likely caused by a host failure to respond to a

 

 

busy signal.

 

Corrective Action:

1. Ensure correct protocol has been selected.

 

 

2. Check wiring of I/O cable between host and printer. (See the

 

 

Applications Manual for a detailed explanation.)

Chnl Not Found

Explanation:

VFU Channel requested by the host computer cannot be found.

 

Corrective Action:

1. Correct data from host, then retransmit it to the printer.

 

 

2. Ensure the integrity of the printer ground connection.

Ctrl Fault

Explanation:

This message indicates that a fatal fault has occurred in the control

 

 

processor.

 

Corrective Action:

Call your Customer Service Representative for repair.

Ctrl Link Flt

Explanation:

The Control Processor has detected a fault in the Main Processor to

 

 

Control Processor link.

 

Corrective Action:

Call your Customer Service Representative for repair.

Data Overrun

Explanation:

A data overrun has been detected on the currently active host

 

 

interface. This is most likely caused by an incorrectly configured serial

 

 

baud rate, data bits, or parity.

 

Corrective Action:

Check setting on Serial Baud Rate, Data Bits, and Parity parameters

 

 

through the printer control panel.

Font Dnld Error

Explanation:

An error has been detected uring a font download.

 

Corrective Action:

Correct data and retransmit from host.

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Tally Genicom 2900 manual Error Messages, 72Operator Manual