TANDBERG D5016402 Servicing

Servicing TANDBERG Director Videoconferencing System

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Servicing

Do not attempt to service the apparatus yourself, otherwise the warranty will be voided. Opening or

removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to

qualified service personnel.

Damage Requiring Service

Unplug the apparatus from the outlet and refer servicing to qualified personnel under the following

conditions:

When the power cord or plug is damaged or frayed.

If liquid has been spilled or an object has fallen into the apparatus.

If the apparatus has been exposed to rain or moisture.

If the apparatus has been subject to excessive shock by being dropped.

If the apparatus does not operate normally when following the operating instructions.

Note: TANDBERG will provide on request circuit diagrams and component parts list of the system.

For servicing, please call one of the following service centres:

USA

TANDBERG Inc.

1860 Michael Faraday Drive

Suite 250

Reston, Virginia, USA 20190

Tel: 703-709-4281

Toll free: 800 889 7440

Fax: 703-709-4231

Video: 703 437 6991

Canada

TANDBERG Canada Inc.

6505 TransCanada Highway

Montreal, Quebec

H4T 1S3

Tel: 514 748 5224

Fax: 514 748 1002

Video: 514 748 7790

Europe & Asia Pacific

TANDBERG

Philip Pedersens vei 22

1366 Lysaker, Norway

Tel: +47 67 125 125

Fax: +47 67 125 234

Video: +47 67 117 777

Mailing Address:

TANDBERG ASA

P.O. Box 92

1325 Lysaker, Norway

Contents

Main Page Trademarks and copyright Disclaimer Environmental Issues Production of products Important Information Other Warnings and Safety Precautions Page Contents Page Introduction Welcome to the TANDBERG Director At a Glance: The TANDBERG Director System Overview Control Interface Director Application Module (DAM) Interactive SMART Boar d Touch Panel Control* Optional Equipment** Additional Monitors PC and Laptop Computer System Connections Rear Interface Panel Page Page InstallationTANDBERG Director Videoconferencing System See APPENDIX 4: ENVIRONMENTAL AND OPERATION CONSIDERATIONS for more information. Installation & Setup Room Configuration Installing the Guest Laptop Shelf InstallationTANDBERG Director Videoconferencing System Installing the Adjustable Camera Shelf installed videoconferencing camera shelf To install the videoconferencing shelf Page Page Page Powering on the System System Setup SMART BoardTM Projector Setup and Calibration Page Touch Panel Tools for System Configuration System Information IR Functions Audio System Options Edit Directory Update Directory Network Connections ISDN BRI ISDN PRI/T1 Other Networks - Using the External Network Interface LAN Device Connections Microphone Touch Panel Main Camera AUX Camera PC and Laptop Computer Setup PC Calibration Getting Started System startup Control Orientation Getting StartedTANDBERG Director Videoconferencing System Touch Screen and Remote IR Controls IR Functions Page Getting StartedTANDBERG Director Videoconferencing System Codec Basics Menu structure Main Menu General Codec Configuration Network and LAN Settings ISDN configuration LAN configuration DUOVideo Directory General use Adjusting volume Microphone on/off Projector Standby Button MultiSiteTF (MCU) MultiSiteTF cascading Establishing MultiSiteTF meetings using Directory Web-interface Text Chat / Closed Captioning Streaming PC SoftPresenter Display Operation Local Display Operation Screen Basics Display OperationTANDBERG Videoconferencing System Source Selection Device Control Display Operation TANDBERG Videoconferencing System Taskbar Video Display Window Videoconference Operation When the Director receives/initiates a video/audio call. Making Calls Disconnecting a Call Editing Speed Dial Directory Making a MultiSiteTF Call On Screen Symbols Videoconference Main Screen Video Window Display Control Display Operation TANDBERG Videoconferencing System Touching the video display again will return it to the previous size. Videoconferencing Taskbar Far End Camera Control DuoVideoTF Operation Multipoint Operation Advanced use Main menu Menu Password Call quality Audio Video Natural Video VGA Resolutions Advanced call quality Presentations Presentation Mode DuoVideo Quality DuoVideo Mode DuoVideo Number Utilities Autoanswer Far end camera control Dual Monitor Auto-PIP Welcome Menu Continuous Presence MCU status line MCU services Quick Menu Request floor Release floor Terminal Names View site # End view Chair control Audio Settings Audio Inputs Page Audio Outputs Echo Control Automatic Gain Control (AGC) Settings Alert Tones & Volume Restore Audio Defaults Video Settings Camera Tracking Mode Document Camera PC Focus Brightness Whitebalance Video Name VGA Settings VNC Settings Terminal Settings Network Configuration Advanced UseTANDBERG Director Videoconferencing System ISDN-BRI Settings ISDN switch type Select the type of ISDN network connected to your unit. Line setup This menu allows you to program the numbers associated with your ISDN line. Page ISDN-PRI Settings Page Page Leased E1/T1 Settings External network settings Page Streaming* LAN Settings Page H.323 Settings Advanced H.323 Settings Page IP Settings Call Settings SNMP Settings Incoming MCU calls Incoming telephone calls Fallback to telephony Access Code Encryption (Secure Conference) Network Profiles Max Call Length Encryption Mode Dataport configuration Dataport 1 Dataport 2 Software Options Language Diagnostics System info Channel status Call status Restore defaults Appendices Appendix 1: Connecting to ISDN using network adapters Connecting Configuring Appendix 2: Connecting to the Switched 56 network Using Telesync TS-256 SW56/ISDN adapter Connecting Configuration of Telesync Adapter No configuration of the Telesync Adapter is necessary. Appendix 3: Connecting to PRI/T1 Using CSU adapter Connecting to Adtran T1 ESF CSU ACE Configuration of the system Configuration of Adtran T1 ESF CSU ACE Appendix 4: Environmental & operational considerations Guidelines for Optimal Videoconferencing Environments Page Appendix 5: Using the file system Appendix 6: Security Page Appendix 7: 12 Touch Panel Interface Local Display Operation Source Selection Device Control Taskbar Video Display Window Videoconference Operation When the Director receives/initiates a video/audio call. Videoconference Main Screen Videoconferencing Taskbar Technical Description TANDBERG Director Videoconferencing System Technical Description Technical DescriptionTANDBERG Director Videoconferencing System Abbreviations IndexTANDBERG Director Videoconferencing System Index Symbols A B C I K L M N S T U V W Servicing