AD007User Manual 63
Appendix D: Troubleshooting
If you experience communication problems to and from the adapter,
use the information in this section to help identify the nature of the
problembefore calling for service.

Power On and Status

The poweron and status indicators can help identify problemswith
the hardware, firmware, physical connections, or network settings.
See Table12 for a list of possible problem s.
Table12: Power on and status problems
Symptom Possiblecause(s) Correctiveaction(s)
Noindicators light NoAC pow er connectionto
thepower supply
NoDC powerfrom the
powersupply
Recheckconnections to DC
input,AC adapter, and AC
power
DefectiveAC adapter
Powersupply failure in
AD007adapter
Contactservice and return
defectivemodule(s)
POWERindicator is green,
LAN-Linkindicator is red,
LANindicator is off,
GPIBindicator is off
Nonetwork connection Checkfor missing or loose
LANconnection
CheckLAN connection for
traffic
POWER,G PIB, LAN, and
LANLINK indicatorsare all
amber
HardwareFailure Contact service and return
defectiveadapter