Tektronix AD007 66 AD007User Manual, Table13: Network and print problems (cont.)

Appendix D: Troubleshooting
66 AD007User Manual
Table13: Network and print problems (cont.)
Symptom Correctiveaction(s)Possiblecause(s)
Nothingprints
Printsgarbage
AD007print configuration is
notset correctly
Checkprint redirection is on
inthe AD007 Print Setup
webpage
Checkthat the instrument is
directingthe print to the
GPIBport
Checkserver address and
queuename
Attempttestprint
Checkthat no more than
onedevice on the GPIB is in
thehard copy mode
Printformat unrecognized by
printer
Inthe GPIB instrument,
select a print format which
matchesthe capability of the
printer
Print server discards data
fromunknown IP address
Configurethe print server to
acceptconnections from the
AD007
Printserver does not support
LPDconnections
Usea different print server
whichsupports LPD
Testprint does not work, but
direct(from instrument) print
does
Printerdoes not support text
printing
Selecta different print server
addressqueue which sup-
portsASCII text printing
Directprint from a device on
theGPIB does not work
Printredirection is not on
Deviceis not in the hard
copymode
Morethan one device on the
GPIBis in the hard copy
mode
Checkprint redirection is on
inthe AD007 Print Setup
webpage
Checkthat no more than
onedevice on the GPIB is in
thehard copy mode