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Troubleshooting
Specs
Install
Error codes
System Block Diagram
Bluetooth
PIN No Signal name
Password
KBC Error HDC Error
Real Timer Test
Page 295
Image 295
Appendices
App-ii
QOSMIO F10 Maintenance Manual
(960-498)
Page 294
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Page 295
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Page 296
Contents
File Number
Qosmio F10
Trademarks
Preface
Safety Precautions
Qosmio F10 Maintenance Manual
Acronyms
Conventions
Table of Contents
Chapter Tests and Diagnostics
HDD
Chapter Replacement Procedures
Appendices
Qosmio F10 Maintenance Manual
Hardware Overview
Hardware Overview
Chapter Contents
Tables
Figures
Hardware Overview Features
Features
LCD
Features Hardware Overview
LAN/MODEM
Front of the computer and the system units configuration
Hardware Overview System Block Diagram
System Block Diagram
CPU
System Block Diagram Hardware Overview
Hardware Overview System Block Diagram
− Tmds
Hardware Overview System Block Diagram
2.5-inch Hard Disk Drive Hardware Overview
2.5-inch Hard Disk Drive
Standard value Parameter
Hardware Overview 2.5-inch Hard Disk Drive
2.5-inch HDD dimensions 2/2
Parameter Standard value
Specification Toshiba Parameter
Inch HDD specifications 1/2
Specification Hgst Parameter
Specification Fujitsu Parameter
2.5-inch HDD specifications 2/2
Optical Drive Hardware Overview
Optical Drive
Parameter Drive Specification
DVD Super Multi drive specifications 1/4
Hardware Overview Optical Drive
Usrw 10X CLV
DVD Super Multi drive specifications 2/4
Matsushita G8CC00021611
DVD Super Multi drive specifications 3/4
Supporting Double Layer
Teac G8CC00024611
DVD Super Multi drive specifications 4/4
Hardware Overview Keyboard
Keyboard
LCD Module
Specifications
TFT Color Display
TFT Color Display Hardware Overview
G71C0004F310
FL inverter board specifications
Hardware Overview TFT Color Display
FL Inverter Board
Name Voltage
Power Supply
Power Supply Hardware Overview
Power supply output rating 1/2
Power supply output rating 2/2
Hardware Overview Power Supply
Batteries
Battery specifications
Main Battery
Battery Name Battery Element Output Voltage Capacity
10 Data preservation time
Battery Charging Control
Time required for charges of main battery
Hardware Overview Batteries
11 Time required for charges of RTC battery
RTC Battery
Condition Time
Hardware Overview AC Adapter
AC adapter specifications
Specification
AC Adapter
AC Adapter Hardware Overview
Chapter Troubleshooting Procedures
Troubleshooting Procedures
Power Status Check
Troubleshooting Procedures
Troubleshooting flowchart Set of tool for debug port test
Qosmio F10 Maintenance Manual
Troubleshooting
Troubleshooting Flowchart Troubleshooting Procedures
Troubleshooting Flowchart
Troubleshooting flowchart 1/2
Troubleshooting Procedures Troubleshooting Flowchart
Troubleshooting flowchart 2/2
Troubleshooting Procedures Troubleshooting Flowchart
Battery icon
Power Supply Troubleshooting
Power Supply Troubleshooting Troubleshooting Procedures
Procedure 1 Power Status Check
DC in icon Power supply status
Troubleshooting Procedures Power Supply Troubleshooting
DC in icon
Procedure 2 Error Code Check
Error code Where error occurs
Error code
Error code Meaning
Main Battery
1R5-C1V output
E3V output
2R5-B2V output
Procedure 4 Charging Check
Procedure 3 Connection Check
Procedure 5 Replacement Check
System Board Troubleshooting Troubleshooting Procedures
System Board Troubleshooting
Procedure 1 Message Check
Troubleshooting Procedures System Board Troubleshooting
KBC Error HDC Error
A set of tool for debug port test
Procedure 2 Debug Port Check
Check SUM Check
Debug port Boot mode error status 1/9
Beep
Debug port Boot mode error status 2/9
Cmos
Debug port Boot mode error status 3/9
Debug port Boot mode error status 4/9
VGABUS=0
Debug port Boot mode error status 5/9
Pciconfiguration
Debug port Boot mode error status 6/9
Irterrstsbuf
Debug port Boot mode error status 7/9
Prebootsetup
Debug port Boot mode error status 8/9
Debug port Boot mode error status 9/9
Debug port Suspend mode error status 1/3
LED Status Test item Contents
Debug port Suspend mode error status 2/3
LED Status Test item Contents
Debug port Suspend mode error status 3/3
Debug port Resume mode error status 1/4
FDD
Debug port Resume mode error status 2/4
SIO
Debug port Resume mode error status s 3/4
Debug port Resume mode error status 4/4
Procedure 4 Replacement Check
Procedure 3 Diagnostic Test Program Execution Check
Troubleshooting Procedures USB 3.5 FDD Troubleshooting
USB 3.5 FDD Troubleshooting
Procedure 1 FDD Head Cleaning Check
Code Status
USB 3.5 FDD Troubleshooting Troubleshooting Procedures
Procedure 2 Diagnostic Test Program Execution Check
FDD error code and status
Procedure 3 Connector Check and Replacement Check
2.5 HDD Troubleshooting Troubleshooting Procedures
2.5 HDD Troubleshooting
Procedure 1 Partition Check
Procedure 2 Message Check
Troubleshooting Procedures 2.5 HDD Troubleshooting
Procedure 3 Format Check
2.5 Hard disk drive error code and status
Procedure 4 Diagnostic Test Program Execution Check
Procedure 5 Connector Check and Replacement Check
Procedure 2 Connector Check and Replacement Check
Keyboard Troubleshooting
Troubleshooting Procedures Keyboard Troubleshooting
Procedure 1 Diagnostic Test Program Execution Check
Touch Pad Troubleshooting Troubleshooting Procedures
Touch Pad Troubleshooting
Troubleshooting Procedures Display Troubleshooting
Display Troubleshooting
Procedure 1 External Monitor Check
Procedure 3 Connector Check and Cable Check
Display Troubleshooting Troubleshooting Procedures
Procedure 4 Replacement Check
Optical Drive Troubleshooting Troubleshooting Procedures
Optical Drive Troubleshooting
Troubleshooting Procedures Modem Troubleshooting
Modem Troubleshooting
Modem Troubleshooting Troubleshooting Procedures
Troubleshooting Procedures LAN Troubleshooting
LAN Troubleshooting
Wireless LAN Troubleshooting Troubleshooting Procedures
Wireless LAN Troubleshooting
Procedure 1 Transmitting-Receiving Check
Procedure 2 Antennas Connection Check
Troubleshooting Procedures Wireless LAN Troubleshooting
Procedure 3 Replacement Check
Troubleshooting Procedures Sound Troubleshooting
Sound Troubleshooting
Procedure 2 Connector Check
Sound Troubleshooting Troubleshooting Procedures
Troubleshooting Procedures TV Tuner Troubleshooting
TV Tuner Troubleshooting
Procedure 1 Connector Check and Replacement Check
TV Tuner Troubleshooting Troubleshooting Procedures
Chapter Tests and Diagnostics
Qosmio F10 Maintenance Manual
Qosmio F10 Maintenance Manual Iii
31.1 Function Description Accessing the Setup Program
Qosmio F10 Maintenance Manual
Qosmio F10 Maintenance Manual
Tests and Diagnostics Diagnostic Test
Diagnostic Test
Diagnostics menu
NDP Test Expansion Test CD-ROM/DVD-ROM Test
Diagnostic Test Tests and Diagnostics
Heatrun test program
2 H/W Hardware initial information setting tool
Executing the Diagnostic Test Tests and Diagnostics
Executing the Diagnostic Test
Diagnostics menu T&D
Tests and Diagnostics Executing the Diagnostic Test
System Test Name
2 H/W initial information setting tool
Setting of the hardware configuration Tests and Diagnostics
Setting of the hardware configuration
Tests and Diagnostics Setting of the hardware configuration
Press Enter key
Heatrun Test
Tests and Diagnostics Heatrun Test
Test Name Subtest No Subtest Name
Subtest Names Tests and Diagnostics
Subtest Names
Subtest names 1/2
Subtest names 2/2
Tests and Diagnostics Subtest Names
System Test
System Test Tests and Diagnostics
Tests and Diagnostics System Test
Memory Test
Memory Test Tests and Diagnostics
Keyboard Test
Tests and Diagnostics Keyboard Test
Display Test
Display Test Tests and Diagnostics
Tests and Diagnostics Display Test
Display Test Tests and Diagnostics
Floppy Disk Test
Tests and Diagnostics Floppy Disk Test
Floppy Disk Test Tests and Diagnostics
Printer Test
Tests and Diagnostics Printer Test
Printer Test Tests and Diagnostics
Async Test
Tests and Diagnostics Async Test
Hard Disk Test
Hard Disk Test Tests and Diagnostics
Tests and Diagnostics Hard Disk Test
Worst pattern data Cylinder
Tests and Diagnostics Real Timer Test
Real Timer Test
Real Timer Test Tests and Diagnostics
NDP Test
Tests and Diagnostics NDP Test
Sub# Address Good Bad Contents
Expansion Test Tests and Diagnostics
Expansion Test
Tests and Diagnostics Expansion Test
CD-ROM/DVD-ROM Test
CD-ROM/DVD-ROM Test Tests and Diagnostics
Device name Error code Error status name
Error Code and Error Status Names
Tests and Diagnostics Error Code and Error Status Names
Error codes and error status names 1/3
Error codes and error status names 2/3
Error Code and Error Status Names Tests and Diagnostics
Error codes and error status names 3/3
Hard disk controller status register contents
Hard Disk Test Detail Status Tests and Diagnostics
Hard Disk Test Detail Status
Error register contents
Tests and Diagnostics Hard Disk Test Detail Status
Operations
Program Description
If Test OK, Press DellEnterkey
Subtest 02 Touch Pad
Subtest 03 GP Button
Kill Switch on
Confirm corresponding LED lights properly
Press Enter and following message appears in the display
Tests and Diagnostics Head Cleaning
Head Cleaning
Function Description
Log Utilities
Log Utilities Tests and Diagnostics
00 00 0000 FDD-WRITE Protected
Tests and Diagnostics Log Utilities
Running Test
Running Test Tests and Diagnostics
Floppy Disk Drive Utilities
Tests and Diagnostics Floppy Disk Drive Utilities
Floppy Disk Drive Utilities Tests and Diagnostics
Floppy Disk Format & Copy
DIAGNOSTICS-HARD Disk & Floppy Disk Dump
Following message will appear. To finish the dump, select
System Configuration Tests and Diagnostics
System Configuration
System Configuration Display Ver X.XX Machine Name ???
Tests and Diagnostics System Configuration
Wireless LAN Test Program Intel-made b/g
MAC =
Setting the responder machine
Bad connection of wireless LAN antenna cable Main
Wireless LAN Test Program Intel-made a/b/g
SKU NG
Aux Antenna Test NG
11a Communication Test NG
Qosmio F10 Maintenance Manual
Tests and Diagnostics Wireless LAN Test Program Askey-made
Wireless LAN Test Program Askey-made
Setting the tester DUT machine
Wireless LAN Test Program Askey-made Tests and Diagnostics
11a Communication Test NG Please refer to log. txt
Wireless LAN Test Program Askey-made Tests and Diagnostics
LAN test
29 LAN/Modem/Bluetooth/IEEE1394 Test Program
Transmit Receive
Qosmio F10 Maintenance Manual
Modem loopback test
Modem test
Bluetooth test
Sssss
Message Contents
Error message
Error code for Bluetooth test Bdaddr 1/2
Error code for Bluetooth test Bdaddr 2/2
Progress Bar
Is displayed
Error code for Bluetooth test Bdaddr of the DUT 1/2
Error code for Bluetooth test Bdaddr of the DUT 2/2
IEEE1394 test
Sound Test program
Sound Test program Tests and Diagnostics
Sound Standard test
Recorded from internal microphone
Sound Legacy test
Tests and Diagnostics Sound Test program
Pass Count Write Data Read Data Address Xxxxxx Status XXX
CD Sound Standard test
Tests and Diagnostics Sound Test program
CD Sound Legacy test
Tests and Diagnostics Setup
Setup
Accessing the Setup Program
Setup Tests and Diagnostics
HDD Mode Password Write Policy
Moving Within the Setup Menu and Changing Values
Accepting Changes and Exiting the Setup Window
Factory Preset Configuration
System Date Sets date System Time Sets time
Setup Options
Low
Using the AC adapter
Maximum Performance
Tests and Diagnostics Setup
Ntsc US
Dynamically Switchable
Off
CD-ROM
Enhanced IDE normal
Qosmio F10 Maintenance Manual 103
104
Chapter Replacement Procedures
Replacement Procedures
14.1
Replacement Procedures
Figures
50 to 4-54 Replacing Samsung fluorescent lamp W-XGA
Overview
Replacement Procedures Overview
Safety Precautions
Overview Replacement Procedures
Before You Begin
Disassembly Procedure
Tools and Equipment
Assembly Procedure
Grip Color
Screw Tightening Torque
Screw Notation
Battery pack/PC card/Bridge Media Replacement Procedures
Battery pack/PC card/Bridge Media
Battery pack Removing the battery pack
Installing the battery pack
Replacement Procedures Battery pack/PC card/Bridge Media
PC card Removing the PC card
Installing the PC card
Removing the bridge media
Installing the Bridge media
HDD
HDD Replacement Procedures
Removing the HDD
Removing the HDD
Replacement Procedures HDD
Installing the HDD
Memory module
Replacement Procedures Memory module
Removing the memory module
Installing the memory module
Memory module Replacement Procedures
Replacement Procedures Keyboard/Bluetooth
Keyboard/Bluetooth
Keyboard Removing the keyboard
Removing the keyboard
Remove the keyboard support plate
Installing the keyboard
Keyboard/Bluetooth Replacement Procedures
Installing the Bluetooth
Bluetooth Removing the Bluetooth
Switch membrane Replacement Procedures
Switch membrane
Removing the switch membrane
Installing the switch membrane
Replacement Procedures Switch membrane
Removing the optical drive
Optical drive Replacement Procedures
Installing the optical drive
Replacement Procedures Optical drive
Display assembly Replacement Procedures
Display assembly
Removing the display assembly
15 Removing the screws front
Replacement Procedures Display assembly
16 Removing the cables
17 Removing the display assembly
18 Removing the wireless LAN antenna cables
Installing the display assembly
SD board/MDC
SD board/MDC Replacement Procedures
SD board Removing the SD board
Installing the SD board
Replacement Procedures SD board/MDC
MDC Removing the MDC
Installing the MDC
Removing the fan
Replacement Procedures 10 Fan
Installing the fan
10 Fan
Installing the wireless LAN board
Wireless LAN board
Wireless LAN board Replacement Procedures
Removing the wireless LAN board
System board
Replacement Procedures System board
Removing the system board
24 Removing the system board
System board Replacement Procedures
Installing the system board
Installing the RTC battery
RTC battery
RTC battery Replacement Procedures
Removing the RTC battery
TV tuner module/Guide
Replacement Procedures TV tuner module/Guide
TV tuner module Removing the TV tuner module
Installing the TV tuner module
TV tuner module/Guide Replacement Procedures
Guide Removing the guide
27 Removing the guide
Installing the guide
Heat sink/CPU
Heat sink/CPU Replacement Procedures
Removing the heat sink/CPU
Installing the heat sink/CPU
Replacement Procedures Heat sink/CPU
30 Applying silicon grease
Removing the VGA heat sink
Replacement Procedures VGA Heat sink
Installing the VGA heat sink
VGA Heat sink
Removing the PC card cover
PC card cover4 Replacement Procedures
Installing the PC card cover
PC card cover
Speaker/VGA fan
Replacement Procedures Speaker/VGA fan
Removing the Speaker/VGA fan
Installing the Speaker/VGA fan
Speaker/VGA fan Replacement Procedures
Replacement Procedures Battery latch
Battery latch
Removing the battery latch
Installing the battery latch
Battery latch Replacement Procedures
Touch pad
Replacement Procedures Touch pad
Removing the touch pad
Installing the touch pad
Touch pad Replacement Procedures
SJ board
Replacement Procedures SJ board
Removing the SJ board
Installing the SJ board
SJ board Replacement Procedures
Removing the microphone
Replacement Procedures Microphone
Installing the microphone
Microphone
LCD unit/FL inverter
LCD unit/FL inverter Replacement Procedures
Removing the LCD unit/FL inverter
40 Removing the FL inverter
Replacement Procedures LCD unit/FL inverter
41 Removing the LCD unit
42 Removing the LCD supports
Installing the LCD unit/FL Inverter
LCD unit/FL inverter4 Replacement Procedures
Replacement Procedures Wireless antennas/ LCD harness
Wireless antennas/ LCD harness
Wireless antennas Removing the wireless antennas
Installing the wireless antennas
Wireless antennas/ LCD harness Replacement Procedures
45 Removing the LCD harness holder display cover side
LCD harness Removing the LCD harness
46 Removing the LCD harness holder middle frame side
Installing the LCD harness
Hinge
Replacement Procedures Hinge
Removing the Hinge
48 Removing the hinge display cover side
Hinge Replacement Procedures
Installing the Hinge
Appendices
Appendices
Appendix Contents
Appendix a Handling the LCD Module
Precautions for handling the LCD module
Appendix a Handling the LCD Module
Appendix a Handling the LCD Module
Appendix a Handling the LCD Module
Appendix a Handling the LCD Module
Appendix a Handling the LCD Module
App-iv Qosmio F10 Maintenance Manual
Appendix H
Appendix D Keyboard Scan/Character Codes Appendix E
Appendix F
Appendix G
Figure B-1 System board layout front
Table C-15 Sound board I/F connector 50-pin
Table D-7
Figure B-1 System board layout front
System Board Front View
System Board Front View Appendix B Board Layout
Table B-1 System board ICs and connectors front
Mark Number
Appendix B Board Layout System Board Back View
System Board Back View
System Board Back View Appendix B Board Layout
Table B-2 System board ICs and connectors back
Mark Number Name
Appendix B Board Layout SD Board Front View
SD Board Front View
SD Board Back View
Mark Number Name CN3000 MDC I/F connector
SD Board Back View Appendix B Board Layout
Appendix B Board Layout SJ Board Front View
SJ Board Front View
SJ Board Back View Appendix B Board Layout
SJ Board Back View
Table C-1 HDD I/F connector 44-pin
System Board Fclsy CN1800 HDD I/F connector 44-pin
PIN No Signal name
CN1820 ODD I/F connector 50-pin Appendix C Pin Assignment
CN1820 ODD I/F connector 50-pin
Table C-2 ODD I/F connector 50-pin
Table C-3 PC card I/F connector 70-pin 1/2
CN2110 PC card I/F connector 70-pin
Table C-3 PC card I/F connector 70-pin 2/2
CN3230 Keyboard I/F connector 34-pin
Table C-4 Keyboard I/F connector 34-pin
CN8810 1st battery connector 10-pin
CN4400 Bluetooth I/F connector 20-pin
CN8490 RTC battery connector 3-pin
CN8770 FAN connector 3-pin Appendix C Pin Assignment
CN8770 FAN connector 3-pin
CN8780 FAN connector for VGA 3-pin
10 CN4611 USB connector 0 port 0 4-pin
14 CN8800 DC in connector 4-pin
11 CN4612 USB I/F Relay connector 8-pin
12 CN4630 USB connector 1 port 2 4-pin
13 CN4631 USB connector 2 port 3 4-pin
Table C-15 Sound board I/F connector 50-pin
15 CN9500 Sound board I/F connector 50-pin
Table C-17 Network I/F connector 12-pin
16 CN9650 Switch I/F connector 20-pin
17 J4100 Network I/F connector 12-pin
Table C-16 Switch I/F connector 20-pin
Table C-19 Media Bridge I/F connector 42-pin
18 CN4200 1394 I/F connector 4-pin
19 IS2101 Media Bridge I/F connector 42-pin
Table C-18 1394 I/F connector 4-pin
Table C-20 Memory connector a 200-pin 1/3
20 CN1400 Memory connector a 200-pin
Table C-20 Memory connector a 200-pin 2/3
Table C-20 Memory connector a 200-pin 3/3
Table C-21 Memory connector B 200-pin 1/3
21 CN1401 Memory connector B 200-pin
Table C-21 Memory connector B 200-pin 2/3
Table C-21 Memory connector B 200-pin 3/3
Table C-22 Mini PCI I/F connector 124-pin 1/2
22 CN2200 Mini PCI I/F connector 124-pin
Table C-22 Mini PCI I/F connector 124-pin2/2
Table C-23 WW Tuner I/F connector 124-pin 1/2
23 CN2400 WW Tuner I/F connector 124-pin
Table C-23 WW Tuner I/F connector 124-pin2/2
Table C-24 PAD I/F connector 4-pin
24 CN3201 PAD I/F connector 4-pin
25 PJ5600 LCD I/F connector 41-pin
Appendix C Pin Assignment 24 CN3201 PAD I/F connector 4-pin
27 CN5501 S-video I/F connector 4-pin
26 CN5080 CRT I/F connector 15-pin
28 CN3400 Debug port 4-pin
Table C-30 TV Input connector 14-pin
29 CN5502 D-video I/F connector 14-pin
30 CN5801 TV Input connector 14-pin
Table C-29 D-video I/F connector 14-pin
Table C-32 USB I/F Relay connector 8-pin
SD Board Fclsd 31 CN3000 MDC I/F connector 30-pin
32 CN4620 USB I/F Relay connector 8-pin
Table C-31 MDC I/F connector 30-pin
34 CN6002 Speaker left connector 3-pin
33 CN4621 USB I/F connector port 4 4-pin
35 CN6003 Speaker right connector 2-pin
Table C-36 Sound jack board I/F connector 21-pin
36 CN9550 Sound jack board I/F connector 21-pin
Table C-37 System board I/F connector 50-pin
37 CN9510 System board I/F connector 50-pin
41 CN9613 S-video connector 4-pin
38 J2410 TV Antenna connector 4-pin
39 CN2410 Coaxial connector 4-pin
40 J9612 Composite-in connector 5-pin
Table C-43 SVP connector 14-pin
42 CN9614 TV-tuner connector 12-pin
43 CN9615 SVP connector 14-pin
Table C-42 TV-tuner connector 12-pin
Table C-45 External Microphone I/F connector 6-pin
45 J6001 External Microphone I/F connector 6-pin
46 DS6000 Headphone connector 8-pin
Table C-44 Internal Microphone I/F connector 2-pin
Table C-47 Sound board I/F connector 21-pin
47 CN9560 Sound board I/F connector 21-pin
Qosmio F10 Maintenance Manual
Cap Keytop Code set Make Break
Table D-1 Scan codes set 1 and set 2 1/4
Table D-1 Scan codes set 1 and set 2 2/4
Appendix D Keyboard Scan/Character Codes
ALT R
Table D-1 Scan codes set 1 and set 2 3/4
Table D-1 Scan codes set 1 and set 2 4/4
Table D-2 Scan codes with left Shift key
Table D-4 Scan codes with Fn key
Table D-3 Scan codes in Numlock mode
Cap Code set Keytop Make Break
Table D-6 No.124 key scan code
Table D-5 Scan codes in overlay mode
Key Shift Code set Top Make
Table D-7 No.126 key scan code
Figure E-1 Keyboard layout for US
Keyboard Layout
Keyboard Layout Appendix E Key Layout
Figure F-1 LAN loopback connector
LAN Loopback Connector
LAN Loopback Connector Appendix F Wiring Diagrams
Tools
Rewriting the Bios
Appendix G Bios Rewrite Procedures
Rewriting the EC/KBC
Appendix H EC/KBC Rewrite Procedures
Appendix H EC/KBC Rewrite Procedures
Table I-1 Mtbf
Appendix I Reliability
Appendix I Reliability
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