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2 Troubleshooting Procedures
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QOSMIO F10 Maintenance Manual (960-498)
Contents
Main
Toshiba Personal Computer QOSMIO F10 Maintenance Manual
TOSHIBA CORPORATION
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Preface
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Table of Contents
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Chapter 1 Contents
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1.1 Features
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1.3 2.5-inch Hard Disk Drive 1 Hardware Overview
1.3 2.5-inch Hard Disk Drive
Figure 1-3 2.5-inch HDD Table 1-1 2.5-inch HDD dimensions (1/2)
1 Hardware Overview 1.3 2.5-inch Hard Disk Drive Table 1-1 2.5-inch HDD dimensions (2/2)
1.3 2.5-inch Hard Disk Drive 1 Hardware Overview
Table 1-2 2.5-inch HDD specifications (1/2)
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1.4 Optical Drive
1 Hardware Overview 1.4 Optical Drive Table 1-4 DVD Super Multi drive specifications (1/4)
1.4 Optical Drive 1 Hardware Overview Table 1-4 DVD Super Multi drive specifications (2/4)
1 Hardware Overview 1.4 Optical Drive Table 1-4 DVD Super Multi drive specifications (3/4)
1.4 Optical Drive 1 Hardware Overview Table 1-4 DVD Super Multi drive specifications (4/4)
1.5 Keyboard
1.6 TFT Color Display
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1.7 Power Supply
1 Hardware Overview 1.7 Power Supply Table 1-7 Power supply output rating (2/2)
1.8 Batteries
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1.9 AC Adapter
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Chapter 2 Contents
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2.1 Troubleshooting
2.2 Troubleshooting Flowchart
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2.3 Power Supply Troubleshooting
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2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Table 2-3 Error code
DC power supply (AC adapter)
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2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures E3V output
2R5-P2V output
PGV output
1R25-B1V output
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2.4 System Board Troubleshooting
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2-28 QOSMIO F10 Maintenance Manual (960-498)
QOSMIO F10 Maintenance Manual (960-498) 2-29
LED Status Test item Contents
2-30 QOSMIO F10 Maintenance Manual (960-498)
QOSMIO F10 Maintenance Manual (960-498) 2-31
LED Status Test item Contents
2-32 QOSMIO F10 Maintenance Manual (960-498)
LED Status Test item Contents
QOSMIO F10 Maintenance Manual (960-498) 2-33
LED status Test item Contents
2-34 QOSMIO F10 Maintenance Manual (960-498)
LED status Test item Contents
QOSMIO F10 Maintenance Manual (960-498) 2-35
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2.5 USB 3.5 FDD Troubleshooting
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2.6 2.5 HDD Troubleshooting
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2.7 Keyboard Troubleshooting
2.8 Touch Pad Troubleshooting
2.9 Display Troubleshooting
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2.10 Optical Drive Troubleshooting
2.11 Modem Troubleshooting
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2.12 LAN Troubleshooting
2.13 Wireless LAN Troubleshooting
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2.14 Sound Troubleshooting
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2.15 TV Tuner Troubleshooting
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Chapter 3 Contents
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3.1 The Diagnostic Test
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3.2 Executing the Diagnostic Test
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3.3 Setting of the hardware configuration
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3.4 Heatrun Test
3.5 Subtest Names 3 Tests and Diagnostics
3.5 Subtest Names
3-12 QOSMIO F10 Maintenance Manual (960-498)
3 Tests and Diagnostics 3.5 Subtest Names Table 3-1 Subtest names (2/2)
QOSMIO F10 Maintenance Manual (960-498) 3-13
3.6 System Test
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3.7 Memory Test
3.8 Keyboard Test
3.9 Display Test
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3.10 Floppy Disk Test
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3.11 Printer Test
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3.12 Async Test
3.13 Hard Disk Test
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3.14 Real Timer Test
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3.15 NDP Test
3.16 Expansion Test
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3.17 CD-ROM/DVD-ROM Test
3 Tests and Diagnostics 3.18 Error Code and Error Status Names
3.18 Error Code and Error Status Names
QOSMIO F10 Maintenance Manual (960-498) 3-35
3-36 QOSMIO F10 Maintenance Manual (960-498)
QOSMIO F10 Maintenance Manual (960-498) 3-37
3.19 Hard Disk Test Detail Status
3 Tests and Diagnostics 3.19 Hard Disk Test Detail Status Table 3-4 Error register contents
QOSMIO F10 Maintenance Manual (960-498) 3-39
3.20 ONLY ONE TEST
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3.21 Head Cleaning
3.22 Log Utilities
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3.23 Running Test
3.24 Floppy Disk Drive Utilities
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3.25 System Configuration
System Configuration Display : Ver X.XX [Machine Name ???]
QOSMIO F10 Maintenance Manual (960-498)
Press Enter to return to the DIAGNOSTIC MENU.
3.26 Wireless LAN Test Program (Intel-made b/g)
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3.27 Wireless LAN Test Program (Intel-made a/b/g)
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3.28 Wireless LAN Test Program (Askey-made)
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3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program
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Table 3-5 Error message
QOSMIO F10 Maintenance Manual (960-498)
3-78 QOSMIO F10 Maintenance Manual (960-498)
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3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program
QOSMIO F10 Maintenance Manual (960-498)
3-82 QOSMIO F10 Maintenance Manual (960-498)
QOSMIO F10 Maintenance Manual (960-498)
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3.30 Sound Test program
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3.31 SETUP
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Chapter 4 Contents
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4.1 Overview
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4.2 Battery pack/PC card/Bridge Media
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4.3 HDD
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4.4 Memory module
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4.5 Keyboard/Bluetooth
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4.6 Switch membrane
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4.7 Optical drive
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4.8 Display assembly
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4.9 SD board/MDC
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4.10 Fan
4.11 Wireless LAN board
4.12 System board
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4.13 RTC battery
4.14 TV tuner module/Guide
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4.15 Heat sink/CPU
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4.16 VGA Heat sink
4.17 PC card cover
4.18 Speaker/VGA fan
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4.19 Battery latch
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4.20 Touch pad
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4.21 SJ board
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4.22 Microphone
4.23 LCD unit/FL inverter
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4.24 Wireless antennas/ LCD harness
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4.25 Hinge
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Appendix Contents
Appendix A Handling the LCD Module
Precautions for handling the LCD module
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Appendix B Board Layout
B.1 System Board Front View
B.2 System Board Back View
B.3 SD Board Front View
B.4 SD Board Back View
B.5 SJ Board Front View
B.6 SJ Board Back View
Appendix C Pin Assignment
System Board (FCLSY*) C.1
Table C-1 HDD I/F connector (44-pin)
C.2 CN1820 ODD I/F connector (50-pin) Appendix C Pin Assignment
C.2 CN1820 ODD I/F connector (50-pin)
Table C-2 ODD I/F connector (50-pin)
Appendix C Pin Assignment C.3 CN2110 PC card I/F connector (70-pin)
C.3 CN2110 PC card I/F connector (70-pin)
Table C-3 PC card I/F connector (70-pin) (1/2)
C.4 CN3230 Keyboard I/F connector (34-pin)
Table C-4 Keyboard I/F connector (34-pin)
Appendix C Pin Assignment C.5 CN4400 Bluetooth I/F connector (20-pin)
C.5 CN4400 Bluetooth I/F connector (20-pin)
Table C-5 Bluetooth I/F connector (20-pin)
C.6 CN8810 1st battery connector (10-pin)
Table C-6 1st battery connector (10-pin)
C.7 CN8490 RTC battery connector (3-pin)
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C.15 CN9500 Sound board I/F connector (50-pin) Appendix C Pin Assignment
C.15 CN9500 Sound board I/F connector (50-pin)
Table C-15 Sound board I/F connector (50-pin)
Appendix C Pin Assignment C.16 CN9650 SWITCH I/F connector (20-pin)
C.16 CN9650 SWITCH I/F connector (20-pin)
Table C-16 SWITCH I/F connector (20-pin)
C.17 J4100 Network I/F connector (12-pin)
Table C-17 Network I/F connector (12-pin)
C.18 CN4200 1394 I/F connector (4-pin) Appendix C Pin Assignment
C.18 CN4200 1394 I/F connector (4-pin)
Table C-18 1394 I/F connector (4-pin)
C.19 IS2101 MEDIA BRIDGE I/F connector (42-pin)
Table C-19 MEDIA BRIDGE I/F connector (42-pin)
C.20 CN1400 Memory connector A (200-pin)
Table C-20 Memory connector A (200-pin) (1/3)
PIN No. Signal name I/O PIN No. Signal name I/O
QOSMIO F10 Maintenance Manual (960-498) C-11
PIN No. Signal name I/O PIN No. Signal name I/O
C-12 QOSMIO F10 Maintenance Manual (960-498)
PIN No. Signal name I/O PIN No. Signal name I/O
QOSMIO F10 Maintenance Manual (960-498) C-13
C.21 CN1401 Memory connector B (200-pin) Appendix C Pin Assignment
C.21 CN1401 Memory connector B (200-pin)
Table C-21 Memory connector B (200-pin) (1/3)
PIN No. Signal name PIN No. Signal name I/O
I/O
C-14 QOSMIO F10 Maintenance Manual (960-498)
PIN No. Signal name I/O PIN No. Signal name I/O
QOSMIO F10 Maintenance Manual (960-498) C-15
PIN No. Signal name I/O PIN No. Signal name I/O
C-16 QOSMIO F10 Maintenance Manual (960-498)
Appendix C Pin Assignment C.22 CN2200 Mini PCI I/F connector (124-pin)
C.22 CN2200 Mini PCI I/F connector (124-pin)
Table C-22 Mini PCI I/F connector (124-pin) (1/2)
Appendix C Pin Assignment C.23 CN2400 WW Tuner I/F connector (124-pin)
C.23 CN2400 WW Tuner I/F connector (124-pin)
Table C-23 WW Tuner I/F connector (124-pin) (1/2)
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Appendix C Pin Assignment C.24 CN3201 PAD I/F connector (4-pin)
C.24 CN3201 PAD I/F connector (4-pin)
Table C-24 PAD I/F connector (4-pin)
C.25 PJ5600 LCD I/F connector (41-pin)
Table C-25 LCD I/F connector (41-pin)
C.26 CN5080 CRT I/F connector (15-pin) Appendix C Pin Assignment
C.26 CN5080 CRT I/F connector (15-pin)
Table C-26 CRT I/F connector (15-pin)
C.27 CN5501 S-video I/F connector (4-pin)
Table C-27 S-video I/F connector (4-pin)
C.28 CN3400 Debug port (4-pin)
C.29 CN5502 D-video I/F connector (14-pin)
Table C-29 D-video I/F connector (14-pin)
C.30 CN5801 TV Input connector (14-pin)
Table C-30 TV Input connector (14-pin)
C.31 CN3000 MDC I/F connector (30-pin) Appendix C Pin Assignment
SD Board (FCLSD*) C.31 CN3000 MDC I/F connector (30-pin)
Table C-31 MDC I/F connector (30-pin)
C.32 CN4620 USB I/F Relay connector (8-pin)
Table C-32 USB I/F Relay connector (8-pin)
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C.36 CN9550 Sound jack board I/F connector (21-pin) Appendix C Pin Assignment
C.36 CN9550 Sound jack board I/F connector (21-pin)
Table C-36 Sound jack board I/F connector (21-pin)
Appendix C Pin Assignment C.37 CN9510 System board I/F connector (50-pin)
C.37 CN9510 System board I/F connector (50-pin)
Table C-37 System board I/F connector (50-pin)
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Appendix C Pin Assignment C.42 CN9614 TV-tuner connector (12-pin)
C.42 CN9614 TV-tuner connector (12-pin)
Table C-42 TV-tuner connector (12-pin)
C.43 CN9615 SVP connector (14-pin)
Table C-43 SVP connector (14-pin)
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C.47 CN9560 Sound board I/F connector (21-pin)
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Appendix D Keyboard Scan/Character Codes
Table D-1 Scan codes (set 1 and set 2) (1/4)
Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (2/4)
Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (3/4)
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Appendix D Keyboard Scan/Character Codes Table D-3 Scan codes in Numlock mode
Table D-4 Scan codes with Fn key
Appendix D Keyboard Scan/Character Codes Table D-5 Scan codes in overlay mode
Table D-6 No.124 key scan code
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Appendix E Key Layout
E.1 Keyboard Layout
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Appendix F Wiring Diagrams
F.1 LAN Loopback Connector
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Appendix G BIOS Rewrite Procedures
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Appendix H EC/KBC Rewrite Procedures
