2 Troubleshooting Procedures

2.9 Display Troubleshooting

2.9Display Troubleshooting

This section describes how to determine if the computer’s display is functioning properly. Start with Procedure 1 and continue with the other procedures as instructed.

Procedure 1: External Monitor Check

Procedure 2: Diagnostic Test Program Execution Check

Procedure 3: Connector Check and Cable Check

Procedure 4: Replacement Check

Procedure 1 External Monitor Check

Connect an external monitor to the computer’s external monitor port, and then boot the computer. The computer automatically detects the external monitor.

If the external monitor works correctly, the internal LCD may be damaged. Go to Procedure 3.

If the same problem as the internal monitor appears on the external monitor, the system board may be damaged. Go to Procedure 2.

Procedure 2 Diagnostic Test Program Execution Check

The Display Test program is stored on the computer’s Diagnostics disk. This program checks the display controller on the system board. Refer to Chapter 3, Tests and Diagnostics for details. If an error is detected, go to Procedure 3.

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Toshiba 960-498 manual Troubleshooting Procedures Display Troubleshooting, Procedure 1 External Monitor Check