When Printing Cannot be Performed, 231

WHEN PRINTING CANNOT BE PERFORMED...

When printing is not performed even after being sent from the computer, check the following:

Check Item	Action
Is the power ON?	Turn ON the power of the machine.

Is the network cable connected?	Connect the network cable correctly.

Is paper set?	Set paper in the required cassette.

Is any error message displayed?	Confirm the error message, then do the required action.

NOTES:

✽After performing any of the actions above, do a Test Print. See “NETPANEL FUNCTION - PRINTER MANAGEMENT - Reset Printer and Test Print Page” . If the Test Printing cannot be performed, please contact the network administrator or call for service.

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Toshiba GA-1031 manual When Printing Cannot be Performed, 231

Contents

Page FCC Notice Page Table of Contents Setup the Print Server with Windows NT4.0/2000 109 Installing the Printer Driver for Windows Reset a Printer and NIC 176 Print a Test 177 Troubleshooting Introduction Network Requirements RequirementsHardware Others Example of connection on a peer-to-peer type network Example of connection on a client-server type network Setup for Client Server Network for Windows Setup Flow For Macintosh Setup for the Peer-to-Peer Type NetworkFor Windows Network Setup Supplement Assigning the IP Address Standby Mode, press Key Assigning the IP Address from the Control PanelUse Dhcp Server Press + on the Dial Keypad to select Complete Network setting is executingPress Display returns to the TCP/IP menu Assign the IP Address Manually Network setting is executing Assigning the IP Address using MAP Click on your printer unit Click on Setup TCP/IP Check off IP Address in Nvram Check on Enable TCP/IP and enter IP Address Complete the IP Address setting Press On the Dial Keypad To select the Frame Type Novell Settings Frame type on the Dial Keypad Press the numeric key of the desiredPress To select Auto Press to select Network setting is executing Press + on the Dial Keypad to select Apple Talk Appletalk SettingStandby Mode, press If you want to cancel the AppleTalk setting Press Page Using with PEER-TO-PEER Utility Required Environment PEER-TO-PEER UtilitiesFor TCP/IP Protocol For IPX/SPX Protocol Insertdrive. the CD-ROM into the CD-ROM Installation Click on Next Installation Notes are displayed Click on Yes Click on IP P2P setup Is shown. It is the default port Files are installedClick on Next Field of Max Hops for, input a Click on Find Printers Click on Add Next, installing the printer driverPrinter is added to the Available Printers list INSTALLINGTHEPEER-TO-PEERUTILITY FORIPX/SPX Click on IPX P2P setup Make sure the printer is displayed Under Available Printers Click on Next Files are installedMake sure the printer displayed under Available Printers shows S flag Installation is completed Uninstalling the Peer-to-Peer Utility for TCP/IP Uninstallingthe PEER-TO-PEER Utility Click on OK Restart the computer Uninstalling the Peer-to-Peer Utility for IPX/SPX Click on OK Click on Yes Setup the Print Server Set-up Example NetWare 3.x Setup Creating a print queue Setting up with PconsoleSelect File Server Creating the print server Print Server Setup Page Assigning a print queue Enter the priority and press the Enter Key Queue is assigned Available Queues appears Select a created queue Print Server Setup Setting Up Notify Options for the Printer Preferred File Servers Primary File ServerAvailable File Servers list is displayed Press the Esc key to return to the menuPage Setup the Print Server Nwsrv Setup in NDS Mode Starting NetWare Administrator Setting up NetWare AdministratorAdministrator Start NetWare Administrator Printer Click on the container object to create Create Print Queues appears Volume indicated by a in the figurePrint Queue Name Click on Browse of Print Queue Creating the printer Assigning the print queue Click on OK Printer is created Enter the name of the print server Create Print Server windowUnder Print Server Name Details of the created print server Allocating the printer Print server is created Confirmation before setting up Setup in Bindery ModeConfirm Bindery Context Press Alt+F10 to complete the confirmation ORG Starting Pconsole Creating the print server Print Server Information menu Choose the created print serverChoose Printer from the Print Server Information menu and press the Enter Select the created printer and press Printer Xxxxx configurationIs the name of the printer created Enter printer number at Printer No When Exit? appears, choose Yes and press the Enter key When Save Changes? appearsPress the Esc key twice Press the Esc key four times Problems and press Enter key When a message appears, press the Enter keyStart the Pconsole utility Select Print Servers in the Available Option menuPage Setup the Print Server Setup in NDS Mode This is performed on the workstation Creating a print queue Enter the name of the print queue Click on Browse Print Queue VolumeUnder Print Queue Name Indicated by a in the figure at Creating the printer Assigning the print queue Click on OK Printer is created Create Print Server window Allocating the printer Supplements Page With Windows NT4.0/2000 Confirming the TCP/IP Print Services Preparation for Setting up Creating a Shared Printer Click on OK Click on Close To the list of Available ports IP address of the printer is addedAdd Printer Wizard Verify that the check box for Select Windows 95 from the list Click on Next Check on Shared \ENGLISH\ESTUDIO\WIN9598\PCL6 Choose Yes or No as necessary, and click on Finish Printer is created Log on to Windows 2000 as a user With Administrator or Power User Select Local printer When Using the TCP/IP PrintingSelect Create a new port and select Standard TCP/IP Port at Type Select Custom and click on Settings Select Raw or LPR under Protocol Enter 10001 at Port Number Check on Snmp Status EnabledEnter PORT1 for the Queue Name Check on Snmp Status Enabled Drivers for Windows 2000/XP at Copy Click on OK Click on Next Click on Finish Click on Have Disk 100 101 Click on OK Click on Have Disk When Using the IPP102 Select the printer driver to be Installed103 104 Select the printer driver and select 105Sharing... from the File menu Click on Additional Drivers Insert the printer driver CD-ROM Click on OK 106 107 Click on OK Printer drivers are installed 108 109 Installing the Printer Driver 110 Installing the Printer DriverFeatures of Each Printer Driver 111 Insert the Printer kit CD-ROM into the CD-ROM drive Installation from the CD-ROM112 113 Click on the appropriate Setup forWindows Version Select the Group Number, and click Select the Peer-to-Peer Port, and click On Next SelectPaper. the Emulation and Default114 Select the network printer and click on OK 115Click on Browse Enter the printer name, and click on Next 116 Select the Program Folder to be Created, and click on Next Click on Finish Complete the installation117 118 Installation by Adding PrinterWindows 95/98/Me On OK 119Select the network printer and click Click on OK Select the printer to be used, and click on Next 120 Select to print a test page or not, then 121If necessary, change the Printer name, then click on Next Windows NT4.0 Click on Start, select Settings, Then click on Printers122 Select how the printer is to be Controlled Select the printer connected to 123Server, and click on OK Select the port added in the Peer-to Printer kit into the CD-ROM drive 124Insert the CD-ROM included with 125 Double-click on Add Printer to start Printer Wizard Windows 2000/XP126 Server, and click on Next 127Next to browse for a printer then 128 129 130 Copying the PageMaker PPD file 131 Setting the Options Configuration 132 Selectitems. the installed options for eachClick on OK to save the settings Run the Uninstall.exe Uninstalling the Printer Driver133 After programs have been removed 134 Install Agfa Font Manager 135 Checkinstall. the components you want to Click on OK Click Finish 136 137 Uninstall Agfa Font Manager 138 Description of Screen Getting Started with Agfa Font Manager 140 141 For Macintosh 142 System RequirementSystem Requirements 143 Copying the PPD File 144 Select the DriverClick on the Apple menu, and select Chooser Make sure that Active is selected for AppleTalk 145 Option Setup Exit the Chooser 146 147 Printer Specific OptionsPrinter Specific Options ➀ Offset Stack ➁ Toner Saving ➃ Duplex 148➄ Media Type ➅ Edge Smoothing 149 Printer Specific Options ➇ Resolution 150 151 Netpanel Function 152 Installing Netpanel Click on a language of your Operating Installing153 154 Click on Setup utilities Click on Netpanel setup Enter the IIS virtual directory 155 Decide whether to read the Readme file at this time 156 157 Uninstalling 158 159 Starting NetpanelRequired Environments 160 Browsing with NetPanel 161 Log 162 Description of Screen➀ Logo ➁ Topic bar ➂ Task bar 163 Using HelpClick on the Help button on Control bar Open the Window and display Help For the Normal User Operating Flow164 Log Printer Discovery 165 For the Administrator Printer Management 166 167 NetPanel SettingServer Management Group Management 168 Printer DiscoveryPrinter Discovery Main ➀ System Properties Searching Result Display169 ➁ Connection Properties 170➂ Status Diagnose ➃ Search Result List 171 Printer ManagementPrinter Management Search 172 ➀ Reset PrinterPrinter Management Main 173 ➁ Printer Configure➂ NIC Configure 174 ➃ Novell Configure➄ Device Password 175 Reset Printer and Test Print Click on Reset Printer Now Operating result is displayed Reset a Printer and NIC176 Select the printer that you want to 177 Clickbar. on Reset Printer on the Task Select desired testPrint a Test 178 Printer ConfigureGeneral Properties Input Tray Properties ➀ Select Default Input Tray179 ➁ Top Priority Cassette 180 Output Bin Properties Paper Properties ➁ Default Paper Size181 ➀ Copies ➀ Lines Per Printer Setting Properties182 183 ➉ Print Postscript Error ➈ Emulation SettingDevice Password 184 185 PCL Font Properties 186 Group Management 187 NIC ConfigureProtocols Configuration 188 IP Configuration 189 Apple Talk Configuration➀ Printer Name ➁ Zone Name 190 System Configuration➀ Frame Type ➁ LPD Banner ➃ Type of Startup 191➂ Print on Startup 192 Novell ConfigureNovell Configuration 193 Device PasswordDevice Password Server Management Main Server Management194 ➀ Printers shared in Windows NT Server 195 Server Management Main Page of Windows NT Server 196 Install a Printer to a File Server Server Printer is installed to the File197 Select or specify the printer Click on Continue Remove a Printer from a File Server198 Printer is removed from the File 199 200 Deleting Print Jobs 201 Selected print jobs are canceled 202 Group ManagementGroup Management Main 203 Create a Group 204 Delete a Group 205 View Group and PrinterClickbar. on View Group on the Task Select a group and click on OK Printer status 206Display the printer properties page or 207 Add a Printer to a Group Remove from the list Remove a Printer from a Group208 209 210 Netpanel SettingNetPanel Setting Main 211 Administrator SettingChange the Administrator Password 212 WNP Setting 213 Discovery Setting 214 215 MAP 216 Password for MAPMAP Click on a language of your Operating System Install MAP217 218 Click on MAP setup 219 Start MAP Click on MAP Setup in the Map folder220 Select Programs from Start menu 221 Network Administrator page is Displayed 222 Network Administrator page isRun the WWW Browser Enter http//xxx.xxx.xxx.xxx/ at Enter each field that applies Select Setup NetWare from Network Administrator223 224 Enter the passwordClick on Accept Setting Displayed Network Interface Card is automatically restarted Select Setup AppleTalk from Network Administrator225 Click on Factory Defaults Restore Factory DefaultsEnter the password and click on Restore Factory Defaults Factory defaults are restored Restart the printer 227 Troubleshooting 228 Netpanel Error 229 Error messages 230 231 When Printing Cannot be Performed 232 233 Specifications and Other Information 234 Specifications of the Units 235 Test Print SampleDemo 236 Configuration 237 NIC Status 238 PCL Font List 239 240 241 PS Font List 242 243 Status Log 244 Group Management List 245 List of Internal PCL Fonts 246 247 List of Internal PS Fonts 248 E1-17089B Kanda NISHIKI-CHO, CHIYODA-KU, TOKYO, 101-8442, Japan