Operating Basics

Fingerprint utility limitations

TOSHIBA does not guarantee that the Fingerprint utility technology will be completely secure or error-free. TOSHIBA does not guarantee that the Fingerprint utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.

How to Swipe the Finger

Using the following steps when swiping fingers for fingerprint registration or authentication will help to minimize authentication failures:

1.Align the first joint of the finger to the center of the sensor. Lightly touch the sensor and swipe finger levelly towards you.

While lightly touching the sensor, swipe the finger towards you until the sensor surface becomes visible.

Ensure the center of the fingerprint is on the sensor when swiping the finger.

Avoid swiping with the finger stiff or pressed-on too hard

Fingerprint reading may fail if the center of the fingerprint is not touching on the sensor, or when finger is swiped while pressing hard. Make sure that the center of the fingerprint is touching the sensor before swiping.

Confirm the center of the fingerprint whirl before swiping

Always confirm the center of the fingerprint whirl so that it is swiped along the center line of the sensor.

When fingerprint reading is not successful

There is a possibility of authentication failures if the finger is swiped too quickly or too slowly. Follow the onscreen instructions to adjust the speed of the swipe.

User’s Manual

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Toshiba TECRA M5 user manual How to Swipe the Finger, Fingerprint utility limitations