Xerox 2218 manual Half of the page is blank, Printing is too slow, Black staining, Character voids

01_UG.book Page 17 Wednesday, March 7, 2007 3:00 PM

PROBLEM	PROBABLE CAUSE	SUGGESTED SOLUTION	Troubleshooting
Half of the page is blank	The page layout is too	Reduce the resolution setting from 600 dpi to
	complex.	300 dpi. Install more RAM in the computer.
	The page orientation may	Change the page orientation in the printer setup
	be incorrect.	dialog.
Printing is too slow	The computer parallel	If the computer is equipped with an ECP parallel
	port may not be set for	port, enable this mode of operation. Refer to the
	high speed	Enabling High Speed Printer Communications
	communications.	section of the PC’s user guide.
	Computer may not have	Install more RAM in the computer.
	enough memory (RAM).
	Print job is too large	Reduce resolution from 1200 dpi to 600 dpi.
Irregular faded patches	There is a paper quality	Use only paper that meets the specifications
of print	problem.	required by the product.
	Toner may be unevenly	Remove the Toner Cartridge and shake it gently
	distributed.	to distribute the toner evenly. Then reinstall the
		toner cartridge.
Black staining	There is a paper quality	Use only paper that meets the specifications
	problem.	required by the product.
Character voids	The paper may be too dry.	Try printing with a different batch of paper.
Background scatter	The paper may be too	Try printing with a different batch of paper. Do
	damp.	not open packages of paper until necessary so
		that the paper does not absorb too much
		moisture from the air.
	Printing over uneven	If printing onto envelopes, change the printing
	surfaces.	layout to avoid printing over areas that have
		overlapping seams on the reverse side.
Missing characters	The paper may be too	Try printing with a different batch of paper. Do
	damp.	not open packages of paper until necessary so
		that the paper does not absorb too much
		moisture from the air.
Back of printout is dirty	The transfer roller may be	Print a few blank pages to clean the transfer
	dirty.	roller.
Incorrect fonts	TrueType fonts may be	Use the fonts dialog box in the Control Panel to
	disabled.	enable TrueType fonts.

Xerox FaxCentre 2218 User Guide Page 10-17