Fault Clearance, Document Jams, Input Misfeed, Cover | Xerox 2218

01_UG.book Page 3 Wednesday, March 7, 2007 3:00 PM

Fault Clearance

When a fault occurs, check the Status Map on the Control Panel. A red flashing LED identifies the problem area:-

Status Map

Troubleshooting

Paper Jam /		Bypass
		Bypass

Document Jam

Tray 1

Tray 2

Document Jams

If a document jams while it is feeding through the Document Feeder, ‘Document Jam’ displays and the Document Jam LED on the Status Map flashes.

Details for clearing the three areas of the Document Feeder are given below.

Input Misfeed

1	¾ Open the Document Feeder top
	¾ Open the Document Feeder top
	cover.

	Xerox FaxCentre 2218 User Guide				Page 10-3

Image 181

Xerox 2218 manual Fault Clearance, Document Jams, Input Misfeed, Cover

Contents

FaxCentre User Guide AL7 1BU England Table of Contents Paper and Other Media Copy New Drum Clean Drum Maintenance Copying Problems Problems at InstallationPrinting Problems Faxing Problems Solution Chart 01UG.book Page vi Wednesday, March 7, 2007 300 PM Welcome Xerox FaxCentre Introduction About This Guide Specification NoteItalic Typeface Bracket Text Typeface Information available for the product consists Related Information Sources Customer Support Electrical Supply Safety Notes Operator Accessible Areas Electrical Safety InformationMaintenance Cleaning Your Product Disconnect Device Operational Safety InformationDo These Ozone Safety Information Maintenance InformationDo Not Do These Consumables Laser Safety InformationRadio Frequency Emissions United States and Canada Agency Standard Product Safety Certification FAX Function Regulatory Information Data Coupler Information Canada Canada Environmental Compliance Illegal Copies Previous military service 01UG.book Page 18 Wednesday, March 7, 2007 300 PM Product Recycling and Disposal 01UG.book Page 20 Wednesday, March 7, 2007 300 PM Getting Started Tape UnpackingScanner Module CD Contents Scanning Software CD Drivers CD Can be installed on your PC CD InstallationOn the CD ¾ Select your preferred language Options Machine Overview Side Cover Component LocationModule Paper Release Lever Tray Front Cover Optional Rear View Control Panel Overview Functions Enable One Touch KeysFaxCentre 2218 Control Panel Navigation keys Display Status keys Sided ResolutionCollated Copy Manual Group Job StatusManual Dial Phonebook Confirmation Clear/Clear All ACOne-touch keys Define or edit the fax number and ID for a key Side cover Installing Drum and Toner Cartridges¾ Open the front cover Upward until it locks into place Xerox ¾ Close the front cover and the side cover Document Feeder Making ConnectionsTelephone Line USB or Parallel Port Cable ¾ Connect the AC Power Cord to Powering On the MachineOn I position Machine displays ’Warming Up Please Wait...’ An additional ¾ Pull open the Paper Tray. Paper Tray is Loading PaperRear Guide Max Fill Line ¾ Do not fill above the Maximum Fill LineCorner Snubbers 01UG.book Page 20 Wednesday, March 7, 2007 300 PM Status Machine Setup LTR / A4 / LGL / Folio Machine Setup OptionsOff 15 / 30 / 60 High Off LowInch Slow Discard Size Installing Drivers Installing SoftwareSystem Requirements Windows 98/Me/NT 4.0/2000/XP Installing Drivers in WindowsMacintosh Linux ¾ Click Next Click Next to install your selections 01UG.book Page 28 Wednesday, March 7, 2007 300 PM 01UG.book Page 29 Wednesday, March 7, 2007 300 PM ¾ The Add New Hardware Wizard will display. Click Next PC. Start your PC and switch on the FaxCentreNext Scan driver for the FaxCentre 2218 is now loaded Click Next when prompted then click FinishAdd Printer icon Win9x directory and click OK ¾ Choose Yes to print a test page and click Finish Test Print or Scan Installation process is now completeTest Print Test Scan 01UG.book Page 34 Wednesday, March 7, 2007 300 PM Paper and Other Media Preparing Paper for Loading Using the Paper TraysLoading the Paper Trays Until it locks into position Insert it into the required RearGuide Max Fill Line Corner Snubbers ¾ Ensure that the paper is Paper Supply key until Using the Bypass TrayRequired tray is lit on the Status Map Status Map Paper Support Bypass Tray Loading the Bypass Tray Enter Display shows Tray 1 Size on the bottom line Setting the Paper Size¾ Press Enter Selection Media Sizes and Types Media SpecificationsMedia Size Paper Tray Bypass Tray Plain paper 01UG.book Page 10 Wednesday, March 7, 2007 300 PM 01UG.book Page 11 Wednesday, March 7, 2007 300 PM 01UG.book Page 12 Wednesday, March 7, 2007 300 PM Fax Load the Originals Faxing ProcedureDocument Feeder ¾ Remove all staples and paper clips prior to loading Select the Fax key Fax mode Fax key remains illuminated When selectedDocument Glass Align with the registration arrow in the rear left corner Enter the Fax Number Select the Fax FeaturesNumeric Keypad Clear/Clear All Job Status Press StartEnter Job Status Enter Navigation Keys Dialing Method Instructions Dialing MethodsKeypad Dialing Speed Dialing One Touch DialingDialing from the Phonebook Manual group dialing Redial Manual DialingCharge Code Feature Description Basic Fax Features Text Contrast SettingsMixed Photo Yes Sided Menu/Exit Enter Navigation Keys Special Fax Features Memory Fax Toll Save Priority Fax Delay Fax TX Poll PollingPoll Batch TX Print Secure Receive Example of configuring PC Fax on a network Xp Configure PC FaxPC Fax ¾ Select the Network radio button ¾ Select Browse To Send a PC Fax Without having a Network Kit installed on the machineCover Wizard will pop-up Recipients Feature Instructions 01UG.book Page 20 Wednesday, March 7, 2007 300 PM Choices are Fax Forwarding Mailbox Setup Press Enter. Repeat steps 6 Create a Mailbox To delete a mailbox Delete a Mailbox Storing Documents in a Mailbox Mailbox ProceduresStore in the mailbox ¾ Press the Menu/Exit key Printing Mailbox Contents Deleting Mailbox Contents ¾ Select Poll From and press Enter Polling from a MailboxKey and press Enter Sending to a Mailbox Changing the Fax Setup Options Fax Setup Options Enter Machine Status Fax Setup Options New Phonebook Setup Speed DialsEdit Phonebook Setup Group Dials Phonebook Setup One Touch Keys Up to 5 digits On-ErrHigh Fax Auto Tray Dial ModeAll Tone Set Drpd Mode Copy Select Copy Mode Copying ProcedureCurrent Reduction Number of Copies Enlarge Setting Copy Key Select the Paper Supply Navigation Keys Enter If using the Bypass, remember to load the required stock ¾ Press the Copy feature key required on the Control Panel Select the Copy Features ¾ Press Start to begin the copy job Enter the QuantityScan Another? option Reduce/Enlarge Basic Copy Features25 400% Auto Fit CloneLong Short Bypass Paper Supply Feature Options To Select Special Copy FeaturesID Card Copy Binder EdgesHoles Book Front BothBack Create Booklet Transparencies Feature Compatible FeaturesCopy =Compatible =Incompatible 01UG.book Page 14 Wednesday, March 7, 2007 300 PM Print Printing a Document Accessing Printer Settings Printer SettingsWindows 98/Me Windows NT Windows XP PCL Driver Layout Tab Paper Tab Toner Save Mode Print Quality ModeImage Options Tab Image Quality Print Order Output Options TabCollate Watermark Tab Add, Update and DeleteCurrent Watermarks Font Attributes About Tab 01UG.book Page 12 Wednesday, March 7, 2007 300 PM Scan Twain Scanner Program Open the Image Editing Application Twain Scanning Procedure Select the Scan Features Select Scan Select PreviewSave the Image Prescan Scan WIA Scanning Procedure Scanning Using the WIA Driver ¾ 7 ¾ 01UG.book Page 8 Wednesday, March 7, 2007 300 PM Machine Administration Reports Available ReportsReport Description Reports Printing ReportsMachine Status Using ControlCentre Installing ControlCentreControlCentre Running ControlCentre Phonebook Tab Firmware Update Tab Printer Tab Click on the Printer tab to set default print optionsPCL Button Department Codes Setting Departments ¾ Select the required report and press Enter Printing Department Data Managing Departments ¾ To clear the Journal, select Journal and press Enter ¾ To remove the Master Code, select Delete and press Enter Changing the Master Code Machine Setup Protect All Allow All Allow Tray Sizes Enable Passcode ProtectionPasscode Protection Function Permissions Sys. Admin Tools Fax SetupChange the Passcode Reports ¾ Enter the new passcode and press Enter Clearing the Memory Clear Memory¾ Select the option required and press Enter ¾ Select Maintenance and press Enter Maintenance ToolsCheck the Serial Number ¾ Select Serial Number and press Enter New Drum Notify Toner Low ¾ Select Clean Drum and press Enter Clean DrumFaxCentre 2218 will print a special cleaning Billing Counters ¾ Select the required Counter and press Enter ¾ Select Billing Counters and press Enter Dial Tone Detection DT Detection ¾ Select On using the navigation tools¾ Select DT Detection and press Enter ¾ Select Auxiliary Access and press Enter Enabling or Disabling Auxiliary AccessOff and press Enter 01UG.book Page 22 Wednesday, March 7, 2007 300 PM Maintenance CVT Glass Cleaning Outside Areas of the Machine Control Panel and LCD Customer Replaceable Unit Part Number Ordering SuppliesToner Cartridge Drum Cartridge Customer Replaceable Units Toner Save ModeToner Cartridge Expected Cartridge Life Machine returns to standby To Re-distribute the Toner Setting the Product to Send Toner Low Information Replacing the Drum Cartridge Drum Cartridge ¾ Pull out the used drum cartridge 01UG.book Page 10 Wednesday, March 7, 2007 300 PM Troubleshooting General Document Jams Fault ClearanceInput Misfeed Cover Right and out of the Document Exit Misfeed¾ Feed the documents back into the Document Feeder Reload the documents Roller Misfeed Paper Jams When pulled, pull the releasePaper Feed Area Lever to open the side cover Close the cover Paper Exit Area¾ Open the front cover ¾ Pull down on the Fuser Lever ¾ Close the front cover and side cover ¾ Turn the Jam Remove Lever back to the original position Bypass Tray Jam Sided Jam¾ Remove the jammed paper Paper out of the machine Customer Support Display Meaning Solution LCD Error Messages LSU Error Line ErrorPolling Error Non-Xerox Toner Cart No. Not Assigned Power FailureNo Paper RX Tray Full Problems at Installation Problem and Solutions Charts Condition Suggested Solution Copying Problems Printing Problems Printing is too slow Half of the page is blankBlack staining Character voids Problem Suggested Solution Faxing Problems Solution Chart Dark and is illegible or black Received original is printedStripes are printed on Original 01UG.book Page 20 Wednesday, March 7, 2007 300 PM Specifications Specifications Emulation Printer SpecificationsPCL6 Fax Specifications Scanner and Copier Specifications General Specifications Paper Type L mm L Inch Plain paper, OHP film, Label, Envelope, Card, PostcardSource Media Types Sizes Thickness 01UG.book Page 8 Wednesday, March 7, 2007 300 PM Index Index 01UG.book Page 3 Wednesday, March 7, 2007 300 PM Fax 11-4 General 11-6 Paper 11-7 Printer Canada 1-5,10-10 US 1-5,10-10 Index Xerox FaxCentre 2218 User Guide