Manuals / Xerox / Computer Equipment / All in One Printer

Xerox 2218 manual General

Models: 2218

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01_UG.book Page 2 Wednesday, March 7, 2007 3:00 PM

Troubleshooting

General

A variety of situations can affect the quality of the output. For optimal performance, ensure the following guidelines are followed:

¾Do not position the machine in direct sunlight or near a heat source such as a radiator.

¾Avoid sudden changes in the environment surrounding the machine. When a change occurs, allow the machine at least two hours to adjust to its new environment, depending on the extent of the change.

¾Follow routine maintenance schedules for cleaning areas such as the Document Glass and Control Panel.

¾Always set the guides in the Paper Trays to the size of the media in the tray.

¾Ensure paper clips and paper debris do not contaminate the machine.

	Page 10-2				Xerox FaxCentre 2218 User Guide

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Xerox 2218 manual General

Contents

FaxCentre User Guide AL7 1BU England Table of Contents Paper and Other Media Copy Maintenance New Drum Clean DrumProblems at Installation Copying ProblemsPrinting Problems Faxing Problems Solution Chart01UG.book Page vi Wednesday, March 7, 2007 300 PM Welcome Introduction Xerox FaxCentreSpecification Note About This GuideItalic Typeface Bracket Text TypefaceRelated Information Sources Information available for the product consistsCustomer Support Safety Notes Electrical SupplyElectrical Safety Information Operator Accessible AreasMaintenance Cleaning Your ProductOperational Safety Information Disconnect DeviceDo These Maintenance Information Ozone Safety InformationDo Not Do These Laser Safety Information ConsumablesRadio Frequency Emissions United States and CanadaProduct Safety Certification Agency StandardRegulatory Information FAX FunctionData Coupler Information Canada Environmental Compliance CanadaIllegal Copies Previous military service 01UG.book Page 18 Wednesday, March 7, 2007 300 PM Product Recycling and Disposal 01UG.book Page 20 Wednesday, March 7, 2007 300 PM Getting Started Unpacking TapeScanner Module CD Contents Drivers CD Scanning Software CDCD Installation Can be installed on your PCOn the CD ¾ Select your preferred languageMachine Overview OptionsComponent Location Side CoverModule Paper Release Lever Tray Front Cover OptionalRear View Functions Enable One Touch Keys Control Panel OverviewFaxCentre 2218 Control Panel Navigation keys Display Status keysResolution SidedCollated CopyJob Status Manual GroupManual Dial PhonebookClear/Clear All AC ConfirmationOne-touch keys Define or edit the fax number and ID for a keyInstalling Drum and Toner Cartridges Side cover¾ Open the front cover Upward until it locks into place¾ Close the front cover and the side cover XeroxMaking Connections Document FeederTelephone Line USB or Parallel Port Cable Powering On the Machine ¾ Connect the AC Power Cord toOn I position Machine displays ’Warming Up Please Wait...’Loading Paper Rear Guide¾ Do not fill above the Maximum Fill Line Max Fill LineCorner Snubbers 01UG.book Page 20 Wednesday, March 7, 2007 300 PM Machine Setup StatusMachine Setup Options LTR / A4 / LGL / FolioOff 15 / 30 / 60Low High OffInch SlowDiscard Size Installing Software Installing DriversSystem Requirements Installing Drivers in Windows Windows 98/Me/NT 4.0/2000/XPMacintosh LinuxClick Next to install your selections ¾ Click Next01UG.book Page 28 Wednesday, March 7, 2007 300 PM 01UG.book Page 29 Wednesday, March 7, 2007 300 PM PC. Start your PC and switch on the FaxCentre ¾ The Add New Hardware Wizard will display. Click NextNext Click Next when prompted then click Finish Scan driver for the FaxCentre 2218 is now loadedAdd Printer icon Win9x directory and click OK¾ Choose Yes to print a test page and click Finish Installation process is now complete Test Print or ScanTest Print Test Scan01UG.book Page 34 Wednesday, March 7, 2007 300 PM Paper and Other Media Using the Paper Trays Preparing Paper for LoadingLoading the Paper Trays Until it locks into positionRear Insert it into the requiredGuide ¾ Ensure that the paper is Max Fill Line Corner SnubbersUsing the Bypass Tray Paper Supply key untilRequired tray is lit on the Status Map Status MapLoading the Bypass Tray Paper Support Bypass TrayEnter Setting the Paper Size Display shows Tray 1 Size on the bottom line¾ Press Enter SelectionMedia Specifications Media Sizes and TypesMedia Size Paper Tray Bypass Tray Plain paper01UG.book Page 10 Wednesday, March 7, 2007 300 PM 01UG.book Page 11 Wednesday, March 7, 2007 300 PM 01UG.book Page 12 Wednesday, March 7, 2007 300 PM Fax Faxing Procedure Load the OriginalsDocument Feeder ¾ Remove all staples and paper clips prior to loadingFax mode Fax key remains illuminated When selected Select the Fax keyDocument Glass Align with the registration arrow in the rear left cornerSelect the Fax Features Enter the Fax NumberNumeric Keypad Clear/Clear All Press Start Job StatusEnter Job Status Enter Navigation KeysDialing Methods Dialing Method InstructionsKeypad Dialing One Touch Dialing Speed DialingDialing from the Phonebook Manual group dialingManual Dialing RedialCharge Code Basic Fax Features Feature DescriptionContrast Settings TextMixed PhotoSided YesSpecial Fax Features Menu/Exit Enter Navigation KeysToll Save Memory FaxDelay Fax Priority FaxPolling TX PollPoll Batch TXSecure Receive PrintConfigure PC Fax Example of configuring PC Fax on a network XpPC Fax ¾ Select the Network radio button ¾ Select BrowseWithout having a Network Kit installed on the machine To Send a PC FaxCover Wizard will pop-upFeature Instructions Recipients01UG.book Page 20 Wednesday, March 7, 2007 300 PM Fax Forwarding Choices areMailbox Setup Create a Mailbox Press Enter. Repeat steps 6Delete a Mailbox To delete a mailboxMailbox Procedures Storing Documents in a MailboxStore in the mailbox ¾ Press the Menu/Exit keyPrinting Mailbox Contents Deleting Mailbox Contents Polling from a Mailbox ¾ Select Poll From and press EnterKey and press Enter Sending to a Mailbox Fax Setup Options Changing the Fax Setup OptionsEnter Machine Status Fax Setup Options Phonebook Setup Speed Dials NewEdit Phonebook Setup Group Dials Phonebook Setup One Touch Keys On-Err Up to 5 digitsHigh Dial Mode Fax Auto TrayAll ToneDrpd Mode SetCopy Copying Procedure Select Copy ModeCurrent Reduction Number of Copies Enlarge Setting Copy Key Select the Paper SupplyIf using the Bypass, remember to load the required stock Navigation Keys EnterSelect the Copy Features ¾ Press the Copy feature key required on the Control PanelEnter the Quantity ¾ Press Start to begin the copy jobScan Another? option Basic Copy Features Reduce/Enlarge25 400% Clone Auto FitLong ShortPaper Supply BypassSpecial Copy Features Feature Options To SelectID Card Copy Edges BinderHoles BookBoth FrontBack Transparencies Create BookletCompatible Features FeatureCopy =Compatible =Incompatible01UG.book Page 14 Wednesday, March 7, 2007 300 PM Print Printing a Document Printer Settings Accessing Printer SettingsWindows 98/Me Windows NTWindows XP PCL Driver Layout Tab Paper Tab Print Quality Mode Toner Save ModeImage Options Tab Image QualityOutput Options Tab Print OrderCollate Add, Update and Delete Watermark TabCurrent Watermarks Font AttributesAbout Tab 01UG.book Page 12 Wednesday, March 7, 2007 300 PM Scan Twain Scanner Program Twain Scanning Procedure Open the Image Editing ApplicationSelect the Scan Features Select Preview Select ScanSave the Image Prescan ScanScanning Using the WIA Driver WIA Scanning Procedure¾ 7 ¾ 01UG.book Page 8 Wednesday, March 7, 2007 300 PM Machine Administration Reports Reports AvailableReport Description Printing Reports ReportsMachine Status Installing ControlCentre Using ControlCentreControlCentre Running ControlCentreFirmware Update Tab Phonebook TabClick on the Printer tab to set default print options Printer TabPCL Button Setting Departments Department CodesPrinting Department Data ¾ Select the required report and press EnterManaging Departments ¾ To clear the Journal, select Journal and press Enter Changing the Master Code ¾ To remove the Master Code, select Delete and press EnterEnable Passcode Protection Machine Setup Protect All Allow All Allow Tray SizesPasscode Protection Function PermissionsFax Setup Sys. Admin ToolsChange the Passcode Reports¾ Enter the new passcode and press Enter Clear Memory Clearing the Memory¾ Select the option required and press Enter Maintenance Tools ¾ Select Maintenance and press EnterCheck the Serial Number ¾ Select Serial Number and press EnterNotify Toner Low New DrumClean Drum ¾ Select Clean Drum and press EnterFaxCentre 2218 will print a special cleaning Billing Counters¾ Select Billing Counters and press Enter ¾ Select the required Counter and press Enter¾ Select On using the navigation tools Dial Tone Detection DT Detection¾ Select DT Detection and press Enter Enabling or Disabling Auxiliary Access ¾ Select Auxiliary Access and press EnterOff and press Enter 01UG.book Page 22 Wednesday, March 7, 2007 300 PM Maintenance Cleaning CVT GlassControl Panel and LCD Outside Areas of the MachineOrdering Supplies Customer Replaceable Unit Part NumberToner Cartridge Drum CartridgeToner Save Mode Customer Replaceable UnitsToner Cartridge Expected Cartridge LifeTo Re-distribute the Toner Machine returns to standbySetting the Product to Send Toner Low Information Drum Cartridge Replacing the Drum Cartridge¾ Pull out the used drum cartridge 01UG.book Page 10 Wednesday, March 7, 2007 300 PM Troubleshooting General Fault Clearance Document JamsInput Misfeed CoverExit Misfeed Right and out of the Document¾ Feed the documents back into the Document Feeder Roller Misfeed Reload the documentsWhen pulled, pull the release Paper JamsPaper Feed Area Lever to open the side coverPaper Exit Area Close the cover¾ Open the front cover ¾ Pull down on the Fuser Lever ¾ Turn the Jam Remove Lever back to the original position ¾ Close the front cover and side coverSided Jam Bypass Tray Jam¾ Remove the jammed paper Paper out of the machineCustomer Support LCD Error Messages Display Meaning SolutionLine Error LSU ErrorPolling Error Non-Xerox Toner CartPower Failure No. Not AssignedNo Paper RX Tray FullProblem and Solutions Charts Problems at InstallationCopying Problems Condition Suggested SolutionPrinting Problems Half of the page is blank Printing is too slowBlack staining Character voidsFaxing Problems Solution Chart Problem Suggested SolutionReceived original is printed Dark and is illegible or blackStripes are printed on Original01UG.book Page 20 Wednesday, March 7, 2007 300 PM Specifications Specifications Printer Specifications EmulationPCL6 Fax Specifications Scanner and Copier Specifications General Specifications Plain paper, OHP film, Label, Envelope, Card, Postcard Paper Type L mm L InchSource Media Types Sizes Thickness 01UG.book Page 8 Wednesday, March 7, 2007 300 PM Index Index 01UG.book Page 3 Wednesday, March 7, 2007 300 PM Fax 11-4 General 11-6 Paper 11-7 Printer Canada 1-5,10-10 US 1-5,10-10 Index Xerox FaxCentre 2218 User Guide